North Ridge Health And Rehab
Inspection Findings
F-Tag F0550
F 0550 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few
FORM CMS-2567 (02/99) Previous Versions Obsolete
answer call lights in 5-10 minutes. NA-B stated it was possible Resident R3 had incontinence when she had to wait too long for help, which could be uncomfortable and embarrassing.R6R6's annual MDS dated [DATE REDACTED], indicated severe cognitive impairment, substantial assistance for ADLs, inability to walk, and incontinence of bowel and bladder. Resident R6's care plan dated [DATE REDACTED] indicated a risk for falls and ensure the call light was in reach. Additionally, the care plan dated [DATE REDACTED] indicated episodes of bowel and bladder incontinence and indicated staff should change Resident R6's disposable briefs when soiled and as needed, and further indicated starting [DATE REDACTED], Resident R6 required care in pairs.Resident R6's call light log date [DATE REDACTED], indicated from [DATE REDACTED] to [DATE REDACTED], there were 19 call lights activated that were answered from 15 to 63 minutes. During an interview on [DATE REDACTED] at 12:33 p.m., Resident R6 stated it sometimes took staff 15-20 minutes to answer her call lights, but could not recall when that happened, but waited for help to get changed (incontinent brief) and laid wet. Resident R3 further stated
she did not like to smell of urine or being wet.During an interview on [DATE REDACTED] at 4:34 p.m., registered nurse (RN)-A acknowledged some of Resident R3's call light response times, were not great, but Resident R3 required two staff to provide care and may be incontinent while waiting for staff assistance to toilet. RN-A further stated all staff, including the providers, required a second staff presence when working with Resident R3, and NA staff was afraid to help Resident R3 because Resident R3 was verbally abusive to staff and would yell at them, kick them out of her room, and make false accusations about staff care. RN-A acknowledged the facility would need to come up with a plan to provide more timely care for Resident R3, and staff was required to meet Resident R3's care needs even with care challenges. RN-A stated the expectation was to answer call lights in 10-15 minutes for all residents.During
an interview on [DATE REDACTED] at 4:55 p.m., the director of nursing (DON) stated the expectation was to answer call lights as soon as possible, per the facility policy. The DON acknowledged she reviewed the call light reports prior to providing them to the surveyor, call light response times were not the facility's best, and the facility would develop a plan to answer them timelier for residents who required care in pairs. The Call Light policy dated 10/24, indicated staff would answer call lights as soon as possible. The Resident Rights policy dated 11/24, indicated residents had the right to a dignified existence and access to persons and services inside
the facility, regardless of diagnoses and severity of condition.
Event ID:
Facility ID:
If continuation sheet
North Ridge Health And Rehab in NEW HOPE, MN inspection on recent inspection.
Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.
Frequently Asked Questions
- What is an F-tag violation?
- F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
- Were these violations corrected?
- Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
- How often do nursing home inspections happen?
- CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
- What should families do about these violations?
- Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in NEW HOPE, MN, (5) Report new concerns to state authorities.
- Where can I see the full inspection report?
- Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from North Ridge Health And Rehab or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.