Avera Morningside Heights Care Center
Avera Morningside Heights Care Center in MARSHALL, MN — inspection on September 24, 2025.
Found 1 citation. Severity: Standard violations.
Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.
Inspection Findings
jeopardy to resident health or safety
provide a medical evaluation, treatment and referral as appropriate.
This system could be utilized for a change in condition in a non-emergent situation and accessed 24 hours a day with the resident's primary provider (PCP) being notified of the use of Avel virtual services and the resident's condition.
The December 2024, Chain of Command and Administrative Call policy identified staff who have identified a problem situation would collaborate with their peers to determine the urgency of the problem.
The responsible provider would be contacted for clarification. If the problem remained unresolved, the staff were to seek guidance of the LTC charge nurse.
The charge nurse would contact the responsible provider. If the concern continues to be unresolved and there was an immediate risk to the resident care and safety, the charge nurse was to contact the LTC leader on-call if on a weekend, or the director of nursing on a weekday.
The findings would be reviewed and if needed, the LTC leader on call or administrator would call for further clarification and discussion. If the issue remains unresolved, the administrator would be contacted and they would notify the chief medical officer, if needed, for assistance.
The undated, E-Care and emergency room Services policy identified for a resident experiencing an injury or illness, the nurse was to assess and determine the best course of action for the resident.
Staff were to address E-Care services with the resident and family. If staff were unable to contact family and/or resident was unable to make their needs known, staff had the right to send the resident to the emergency room.
The nurse may contact E-Care for all non-emergent needs to confer with an on-call provider.
The nurse had a right to utilize the emergency department based on their clinical judgement and assessment. A physician's order was not required to send a resident into the emergency room for evaluation. If a nurse was in doubt about whether to pursue further medical care, they were to collaborate with another nurse.
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