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Complaint Investigation

The Terrace At Crystal Llc

Inspection Date: January 30, 2026
Total Violations 1
Facility ID 245289
Location CRYSTAL, MN
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Inspection Findings

F-Tag F0697

Quality of Life and Care Deficiencies
Harm Level: Potential for More Than Minimal Harm

F 0697 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few

FORM CMS-2567 (02/99) Previous Versions Obsolete

reduce the pain without the need for medication or might lower the pain level so the resident would be less reliant on the narcotic pain medication.During an interview on 1/30/26 at 4:16 p.m., director of nursing (DON) stated non-pharmacological interventions should be offered prior to PRN medication administration and documented in a progress note. DON confirmed Resident R1 and Resident R3's medical records for January 2026 did not contain non-pharmacological interventions offered/refused prior to every PRN medication administration.The Pain Assessment and Management policy dated March 2020 indicated the pain management program was based on a facility-wide commitment to appropriate assessments and treatment of pain, based on professional standards of practice, the comprehensive care plan, and the resident's choices related to pain management. Non-pharmacological interventions may be appropriate alone or in conjunction with medications. Some non-pharmacological interventions include:a. Environmental adjusting

the room temperature, smoothing the linens, providing a pressure-reducing mattress, repositioning, etc.;b.

Physical - ice packs, cool or warm compresses, baths, transcutaneous electrical nerve stimulation (TENS), massage, acupuncture, etc.;c. Exercise range of motion exercises to prevent muscle stiffness and contractures; andd. Cognitive or Behavioral - relaxation, music, diversions, activities, etc.

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📋 Inspection Summary

The Terrace at Crystal LLC in CRYSTAL, MN inspection on recent inspection.

Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.

What this means: Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. All deficiencies must be corrected within required timeframes and are subject to follow-up verification.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in CRYSTAL, MN, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from The Terrace at Crystal LLC or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.
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