Skip to main content
Complaint Investigation

The Terrace At Crystal Llc

January 30, 2026 · Crystal, MN · 3245 Vera Cruz Avenue North
Citations 1
Beds 85
Provider ID 245289
Healthcare Facility
The Terrace At Crystal Llc
Crystal, MN  ·  View full profile →
Inspection Summary

The Terrace at Crystal LLC in CRYSTAL, MN — inspection on January 30, 2026.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

Advertisement

Inspection Findings

FF0697
Quality of Life and Care Deficiencies
Potential for More Than Minimal Harm

reduce the pain without the need for medication or might lower the pain level so the resident would be less reliant on the narcotic pain medication.

During an interview on 1/30/26 at 4:16 p.m., director of nursing (DON) stated non-pharmacological interventions should be offered prior to PRN medication administration and documented in a progress note. DON confirmed R1 and R3's medical records for January 2026 did not contain non-pharmacological interventions offered/refused prior to every PRN medication administration.The Pain Assessment and Management policy dated March 2020 indicated the pain management program was based on a facility-wide commitment to appropriate assessments and treatment of pain, based on professional standards of practice, the comprehensive care plan, and the resident's choices related to pain management.

Non-pharmacological interventions may be appropriate alone or in conjunction with medications.

Some non-pharmacological interventions include:a.

Environmental adjusting the room temperature, smoothing the linens, providing a pressure-reducing mattress, repositioning, etc.;b.

Physical - ice packs, cool or warm compresses, baths, transcutaneous electrical nerve stimulation (TENS), massage, acupuncture, etc.;c.

Exercise range of motion exercises to prevent muscle stiffness and contractures; andd.

Cognitive or Behavioral - relaxation, music, diversions, activities, etc.

Facility ID:

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in CRYSTAL, MN, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from The Terrace at Crystal LLC or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


More Reports

Advertisement