Skip to main content
Complaint Investigation

Heritage Manor

July 31, 2026 · Chisholm, MN · 321 Northeast Sixth Street
Citations 19
CMS Rating 1/5
Beds 65
Provider ID 245245
Healthcare Facility
Heritage Manor
Chisholm, MN  ·  View full profile →
Inspection Summary

HERITAGE MANOR in CHISHOLM, MN — inspection on July 31, 2026.

Found 19 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

Inspection Findings

FF0550
Resident Rights Deficiencies
Potential for More Than Minimal Harm

Federal health inspectors cited HERITAGE MANOR in CHISHOLM, MN for a deficiency under regulatory tag F-F0550 during a complaint investigation conducted on 2026-07-31.

Category: Resident Rights Deficiencies

The facility was found deficient in the following area: Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Scope/Severity Level E: pattern, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 19 deficiencies cited during this inspection of HERITAGE MANOR.

Correction Status: Deficient, Provider has no plan of correction.

Federal health inspectors cited HERITAGE MANOR in CHISHOLM, MN for a deficiency under regulatory tag F-F0552 during a standard health inspection conducted on 2026-07-31.

Category: Resident Rights Deficiencies

The facility was found deficient in the following area: Ensure that residents are fully informed and understand their health status, care and treatments.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 19 deficiencies cited during this inspection of HERITAGE MANOR.

Correction Status: Deficient, Provider has no plan of correction.

Federal health inspectors cited HERITAGE MANOR in CHISHOLM, MN for a deficiency under regulatory tag F-F0554 during a standard health inspection conducted on 2026-07-31.

Category: Resident Rights Deficiencies

The facility was found deficient in the following area: Allow residents to self-administer drugs if determined clinically appropriate.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 19 deficiencies cited during this inspection of HERITAGE MANOR.

Correction Status: Deficient, Provider has no plan of correction.

Federal health inspectors cited HERITAGE MANOR in CHISHOLM, MN for a deficiency under regulatory tag F-F0578 during a standard health inspection conducted on 2026-07-31.

Category: Resident Rights Deficiencies

The facility was found deficient in the following area: Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 19 deficiencies cited during this inspection of HERITAGE MANOR.

Correction Status: Deficient, Provider has no plan of correction.

Federal health inspectors cited HERITAGE MANOR in CHISHOLM, MN for a deficiency under regulatory tag F-F0582 during a standard health inspection conducted on 2026-07-31.

Category: Resident Rights Deficiencies

The facility was found deficient in the following area: Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 19 deficiencies cited during this inspection of HERITAGE MANOR.

Correction Status: Deficient, Provider has no plan of correction.

Federal health inspectors cited HERITAGE MANOR in CHISHOLM, MN for a deficiency under regulatory tag F-F0600 during a complaint investigation conducted on 2026-07-31.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

The facility was found deficient in the following area: Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Scope/Severity Level G: isolated, actual harm that is not immediate jeopardy.

Actual harm to residents was documented as a result of this deficiency.

This was one of 19 deficiencies cited during this inspection of HERITAGE MANOR.

Correction Status: Deficient, Provider has no plan of correction.

Federal health inspectors cited HERITAGE MANOR in CHISHOLM, MN for a deficiency under regulatory tag F-F0609 during a complaint investigation conducted on 2026-07-31.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

The facility was found deficient in the following area: Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 19 deficiencies cited during this inspection of HERITAGE MANOR.

Correction Status: Deficient, Provider has no plan of correction.

Federal health inspectors cited HERITAGE MANOR in CHISHOLM, MN for a deficiency under regulatory tag F-F0610 during a complaint investigation conducted on 2026-07-31.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

The facility was found deficient in the following area: Respond appropriately to all alleged violations.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 19 deficiencies cited during this inspection of HERITAGE MANOR.

Correction Status: Deficient, Provider has no plan of correction.

Federal health inspectors cited HERITAGE MANOR in CHISHOLM, MN for a deficiency under regulatory tag F-F0628 during a standard health inspection conducted on 2026-07-31.

Category: Resident Rights Deficiencies

The facility was found deficient in the following area: Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 19 deficiencies cited during this inspection of HERITAGE MANOR.

Correction Status: Deficient, Provider has no plan of correction.

Federal health inspectors cited HERITAGE MANOR in CHISHOLM, MN for a deficiency under regulatory tag F-F0641 during a complaint investigation conducted on 2026-07-31.

Category: Resident Assessment and Care Planning Deficiencies

The facility was found deficient in the following area: Ensure each resident receives an accurate assessment.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 19 deficiencies cited during this inspection of HERITAGE MANOR.

Correction Status: Deficient, Provider has no plan of correction.

Federal health inspectors cited HERITAGE MANOR in CHISHOLM, MN for a deficiency under regulatory tag F-F0656 during a standard health inspection conducted on 2026-07-31.

Category: Resident Assessment and Care Planning Deficiencies

The facility was found deficient in the following area: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 19 deficiencies cited during this inspection of HERITAGE MANOR.

Correction Status: Deficient, Provider has no plan of correction.

Federal health inspectors cited HERITAGE MANOR in CHISHOLM, MN for a deficiency under regulatory tag F-F0657 during a standard health inspection conducted on 2026-07-31.

Category: Resident Assessment and Care Planning Deficiencies

The facility was found deficient in the following area: Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Scope/Severity Level E: pattern, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 19 deficiencies cited during this inspection of HERITAGE MANOR.

Correction Status: Deficient, Provider has no plan of correction.

Federal health inspectors cited HERITAGE MANOR in CHISHOLM, MN for a deficiency under regulatory tag F-F0684 during a standard health inspection conducted on 2026-07-31.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 19 deficiencies cited during this inspection of HERITAGE MANOR.

Correction Status: Deficient, Provider has no plan of correction.

Federal health inspectors cited HERITAGE MANOR in CHISHOLM, MN for a deficiency under regulatory tag F-F0689 during a complaint investigation conducted on 2026-07-31.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 19 deficiencies cited during this inspection of HERITAGE MANOR.

Correction Status: Deficient, Provider has no plan of correction.

Federal health inspectors cited HERITAGE MANOR in CHISHOLM, MN for a deficiency under regulatory tag F-F0693 during a standard health inspection conducted on 2026-07-31.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 19 deficiencies cited during this inspection of HERITAGE MANOR.

Correction Status: Deficient, Provider has no plan of correction.

Federal health inspectors cited HERITAGE MANOR in CHISHOLM, MN for a deficiency under regulatory tag F-F0695 during a standard health inspection conducted on 2026-07-31.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Provide safe and appropriate respiratory care for a resident when needed.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 19 deficiencies cited during this inspection of HERITAGE MANOR.

Correction Status: Deficient, Provider has no plan of correction.

Federal health inspectors cited HERITAGE MANOR in CHISHOLM, MN for a deficiency under regulatory tag F-F0880 during a standard health inspection conducted on 2026-07-31.

Category: Infection Control Deficiencies

The facility was found deficient in the following area: Provide and implement an infection prevention and control program.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 19 deficiencies cited during this inspection of HERITAGE MANOR.

Correction Status: Deficient, Provider has no plan of correction.

Federal health inspectors cited HERITAGE MANOR in CHISHOLM, MN for a deficiency under regulatory tag F-F0883 during a standard health inspection conducted on 2026-07-31.

Category: Infection Control Deficiencies

The facility was found deficient in the following area: Develop and implement policies and procedures for flu and pneumonia vaccinations.

Scope/Severity Level E: pattern, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 19 deficiencies cited during this inspection of HERITAGE MANOR.

Correction Status: Deficient, Provider has no plan of correction.

Federal health inspectors cited HERITAGE MANOR in CHISHOLM, MN for a deficiency under regulatory tag F-F0895 during a standard health inspection conducted on 2026-07-31.

Category: Administration Deficiencies

The facility was found deficient in the following area: Have a Compliance and Ethics Program.

Scope/Severity Level E: pattern, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 19 deficiencies cited during this inspection of HERITAGE MANOR.

Correction Status: Deficient, Provider has no plan of correction.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in CHISHOLM, MN, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from HERITAGE MANOR or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


More Reports

About This Inspection Report

Source: This inspection report was downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases nursing home inspection reports in bulk. The findings reflect what state surveyors documented in the official Form CMS-2567 Statement of Deficiencies on the date of the inspection.

Plan of correction not included: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to their state survey agency and those responses may not appear in CMS public data at the time of release. The absence of a plan of correction in this report does not mean one was not filed. Readers who want information about corrective steps taken by the facility are encouraged to contact the facility or their state survey agency directly.

Corrections may have been made: This report reflects conditions observed on the date of the survey. The facility may have implemented staffing changes, additional training, policy revisions, or other corrective actions since this report was issued. We publish what CMS provides and encourage readers to seek current information from the facility.