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Complaint Investigation

Regency At Whitmore Lake

December 23, 2025 · Whitmore Lake, MI · 8633 N Main Street
Citations 1
CMS Rating 1/5
Beds 131
Provider ID 235545
Healthcare Facility
Regency At Whitmore Lake
Whitmore Lake, MI  ·  View full profile →
Inspection Summary

Regency at Whitmore Lake in Whitmore Lake, MI — inspection on December 23, 2025.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0677
Quality of Life and Care Deficiencies
Potential for More Than Minimal Harm

Review of R12's Kardex (a residents documented plan of care for CNA to review and know how to care for a resident) revealed under BED MOBILITY: (R12) requires Dependent assist of two helpers with bed mobility.

This is including rolling side to side, lying to sitting on side of bed and sitting to lying.

The intervention was dated 11/12/2025. In an interview with CNA J on 12/23/25 at 10:39 AM, CNA J stated R12 was a one person assist while in bed for bed mobility. CNA J was asked when the last time was that she had reviewed R12's Kardex (plan pf care), CNA J stated about three days ago. In an interview on 12/23/2025 at 10:41 AM Director of Nursing (DON) B stated that R12's care plans instruct staff to provide a two person assist for bed mobility and rolling side to side in bed, DON B said her expectation was that two staff members provided bed mobility care, including while rolling R12 side to side in bed. DON B also stated that her expectation for any staff member rolling a resident in bed side to side with just a one-person assist was to roll the resident towards them and not away from them.

Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided.

For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.

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Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in Whitmore Lake, MI, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Regency at Whitmore Lake or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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