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Complaint Investigation

Optalis Health And Rehabilitation At St. Francis

Inspection Date: November 25, 2025
Total Violations 1
Facility ID 235249
Location Saginaw, MI
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Inspection Findings

F-Tag F0569

Resident Rights Deficiencies
Harm Level: Potential for More Than Minimal Harm

F 0569

Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

Level of Harm - Minimal harm or potential for actual harm

This citation pertains to Complaint Number 2644043.Based on interview and record review, the facility failed to reimburse trust funds for one resident (Resident #1) of three residents reviewed for trust funds, resulting in trust funds not being reimbursed upon death. Findings include. On 11/21/2025, at 11:30 AM, the Interim Director of Nursing was asked to provide all grievances and/or complaints regarding trust funds reimbursement for Resident #1. On 11/21/2025, at 1:00 PM, a record review of Resident #1's electronic medical record reveled a death in the facility on 11/13/2024 at 5:35 AM. A review of the miscellaneous tab revealed no scanned documentation regarding trust fund agreement, balances or reimbursements. On 11/21/2025, at 2:00 PM, the Interim Director of Nursing (DON) was interviewed regarding Resident #1. Per

the Interim DON, Resident #1 passed away in November 2024. The Interim DON was asked to provide the ending balance of Resident #1's trust fund account. On 11/25/2025, at 10:00 AM, the Administrator provided a copy of a reimbursement invoice for Resident #1's trust fund balance and offered that the check was mailed to the daughter. On 11/25/2025, at 10:11 AM, a record review of the invoice revealed Invoice Date 11/21/2025 Description (Resident #1) Gross Amount $118.39 . Pay One Hundred and Eighteen Dollars and 39 Cents to the Order of: (daughter) Closed (Resident #1) Trust . On 11/25/2025, at 12:35 PM,

a phone interview with the Director of Revenue (DOR) B was conducted. The DOR was asked why Resident #1's trust fund was reimbursed on 11/21/25 and not when they passed away in 2024 and the DOR B offered, there is no reason why and it was an oversight on the part of multiple parties.

Residents Affected - Few

Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date

these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.

LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE

TITLE

(X6) DATE

FORM CMS-2567 (02/99) Previous Versions Obsolete

Facility ID:

If continuation sheet

Event ID:

📋 Inspection Summary

Optalis Health and Rehabilitation at St. Francis in Saginaw, MI inspection on recent inspection.

Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.

What this means: Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. All deficiencies must be corrected within required timeframes and are subject to follow-up verification.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in Saginaw, MI, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Optalis Health and Rehabilitation at St. Francis or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.
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