Rivergate Health Care Center
Rivergate Health Care Center in Riverview, MI — inspection on November 21, 2025.
Found 4 citations. Severity: Standard violations.
Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.
Inspection Findings
According to the NHA, after receiving the telephone call from the nurse regarding RR grabbing the jaw of R501, the NHA spoke directly to the RR by telephone and educated the RR about dementia.
The NHA admitted telling LPN C, (RR) is not trying to hurt (R501).
Even though there was not a skin assessment completed on R501, the NHA indicated that it was not abuse.A review of the document titled, Abuse-Inservice Training, dated 5/6/25, revealed the following:- The facility must develop and implement written policies and procedures that prohibit and prevent abuse. -Procedures include staff orientation and training to identify and prevent behaviors constituting abuse.No further documentation related to abuse identification was provided by the facility.
Facility ID:
IDENTIFICATION NUMBER:
A.
Building
COMPLETED
11/21/2025
STREET ADDRESS, CITY, STATE, ZIP CODE
Rivergate Health Care Center
14041 Pennsylvania Rd Riverview, MI 48193
SUMMARY STATEMENT OF DEFICIENCIES
3:30 PM, the NHA was queried about the incident between the RR and R501.
The NHA reported not doing an investigation or reporting this incident due to It not being abuse! The NHA acknowledged that she was out of the office when she received a telephone call from staff regarding the RR grabbing R501's jaw in an attempt to make R501 eat.
When asked, why would they call you for this incident if this was not suspected abuse? NHA stated, They call me for everything.
The NHA admitted telling LPN C, (RR) is not trying to hurt (R501).No further documentation related to abuse identification was provided by the facility.
Facility ID:
IDENTIFICATION NUMBER:
A.
Building
COMPLETED
11/21/2025
STREET ADDRESS, CITY, STATE, ZIP CODE
Rivergate Health Care Center
14041 Pennsylvania Rd Riverview, MI 48193
SUMMARY STATEMENT OF DEFICIENCIES
regarding the alleged abuse of R501. On 10/8/25 at 3:30 PM, the NHA was queried about the incident between the RR and R501.
The NHA reported not doing an investigation or reporting this incident due to It not being abuse! The NHA acknowledged that she was out of the office when she received a telephone call from staff regarding the RR grabbing R501's jaw in an attempt to make R501 eat.
When asked, why would they call you for this incident if this was not suspected abuse? NHA stated, They call me for everything.
The NHA admitted telling LPN C, (RR) is not trying to hurt (R501).
The NHA indicated that it was not abuse.A review of Form Centers for Medicare & Medicaid Services (CMS) 20059 Abuse Critical Element Pathway dated 10/2022 revealed the following: 6) For alleged violations of abuse, did the facility:-Report the results of all investigations within five working days to the administrator or his/her designated representative and to other officials in accordance with State law (including to the State survey and certification agency)?No further documentation related to abuse identification was provided by the facility.
Facility ID:
IDENTIFICATION NUMBER:
A.
Building
COMPLETED
11/21/2025
STREET ADDRESS, CITY, STATE, ZIP CODE
Rivergate Health Care Center
14041 Pennsylvania Rd Riverview, MI 48193
SUMMARY STATEMENT OF DEFICIENCIES
R501.
The NHA reported not doing an investigation or reporting this incident due to It not being abuse! The NHA acknowledged that she was out of the office when she received a telephone call from staff regarding the RR grabbing R501's jaw in an attempt to make R501 eat.
When asked, why would they call you for this incident if this was not suspected abuse? NHA stated, They call me for everything.
The NHA admitted telling LPN C, (RR) is not trying to hurt (R501).A review of Form Centers for Medicare & Medicaid Services (CMS) 20059 Abuse Critical Element Pathway dated 10/2022 revealed the following: 6) For alleged violations of abuse, did the facility:-Report the results of all investigations within five working days to the administrator or his/her designated representative and to other officials in accordance with State law (including to the State survey and certification agency)?- Develop policies and procedures related to ensuring the reporting of suspected crimes, within mandated timeframes (i.e., immediately but not later than two hours if the suspected crime resulted in serious bodily injury, within 24 hours for all other cases) and notifying covered individuals annually of their reporting obligations. No further documentation related to abuse identification was provided by the facility.
Facility ID: