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West Hickory Haven

📍 3310 W Commerce Rd, Milford, MI 48380 📞 (248) 685-1400 🛏️ 101 beds

Inspection History Overview

Detailed Inspection Reports

No detailed inspection reports available yet. Check back soon as we're processing new reports daily.

Fines and Penalties by Year

2021 1 penalties totaling $6,500

$6,500
Nov 18, 2021

Fine

2019 1 penalties totaling $23,690

$23,690
Jun 5, 2019

Fine

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Health Violations by Year

2025 4 violations

Tag 0557 E Mar 13, 2025

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

✓ Corrected: Apr 15, 2025
Tag 0678 E Mar 13, 2025

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

✓ Corrected: Apr 15, 2025
Tag 0689 D Mar 13, 2025

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Apr 15, 2025
Tag 0849 D Mar 13, 2025

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

✓ Corrected: Apr 15, 2025

2024 17 violations

Tag 0585 D Apr 10, 2024

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

✓ Corrected: Apr 30, 2024
Tag 0600 G Apr 10, 2024

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

✓ Corrected: Apr 30, 2024
Tag 0755 E Apr 10, 2024

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

✓ Corrected: Apr 30, 2024
Tag 0550 D Feb 7, 2024

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

✓ Corrected: Mar 5, 2024
Tag 0557 D Feb 7, 2024

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

✓ Corrected: Mar 5, 2024
Tag 0561 D Feb 7, 2024

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

✓ Corrected: Mar 5, 2024
Tag 0644 D Feb 7, 2024

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

✓ Corrected: Mar 5, 2024
Tag 0658 D Feb 7, 2024

Ensure services provided by the nursing facility meet professional standards of quality.

✓ Corrected: Mar 5, 2024
Tag 0677 D Feb 7, 2024

Provide care and assistance to perform activities of daily living for any resident who is unable.

✓ Corrected: Mar 5, 2024
Tag 0684 D Feb 7, 2024

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Mar 5, 2024
Tag 0689 G Feb 7, 2024

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Mar 5, 2024
Tag 0692 D Feb 7, 2024

Provide enough food/fluids to maintain a resident's health.

✓ Corrected: Mar 5, 2024
Tag 0758 D Feb 7, 2024

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

✓ Corrected: Mar 5, 2024
Tag 0761 E Feb 7, 2024

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

✓ Corrected: Mar 5, 2024
Tag 0806 D Feb 7, 2024

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

✓ Corrected: Mar 5, 2024
Tag 0880 D Feb 7, 2024

Provide and implement an infection prevention and control program.

✓ Corrected: Mar 5, 2024
Tag 0912 B Feb 7, 2024

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

✓ Corrected: Mar 5, 2024
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2023 15 violations

Tag 0689 G Aug 29, 2023

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Sep 27, 2023
Tag 0740 E Aug 29, 2023

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

✓ Corrected: Sep 27, 2023
Tag 0550 D Jul 12, 2023

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

✓ Corrected: Aug 16, 2023
Tag 0609 D Jul 12, 2023

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

✓ Corrected: Aug 16, 2023
Tag 0689 D Jul 12, 2023

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Aug 16, 2023
Tag 0726 E Jul 12, 2023

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

✓ Corrected: Aug 16, 2023
Tag 0554 D Mar 9, 2023

Allow residents to self-administer drugs if determined clinically appropriate.

✓ Corrected: Apr 6, 2023
Tag 0600 J Mar 9, 2023

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

✓ Corrected: Apr 6, 2023
Tag 0604 D Mar 9, 2023

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

✓ Corrected: Apr 6, 2023
Tag 0684 D Mar 9, 2023

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Apr 6, 2023
Tag 0688 D Mar 9, 2023

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

✓ Corrected: Apr 6, 2023
Tag 0689 G Mar 9, 2023

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Apr 6, 2023
Tag 0725 F Mar 9, 2023

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

✓ Corrected: Apr 6, 2023
Tag 0761 D Mar 9, 2023

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

✓ Corrected: Apr 6, 2023
Tag 0867 F Mar 9, 2023

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

✓ Corrected: Apr 6, 2023

2022 8 violations

Tag 0585 D Dec 20, 2022

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

✓ Corrected: Jan 25, 2023
Tag 0602 D Dec 20, 2022

Protect each resident from the wrongful use of the resident's belongings or money.

✓ Corrected: Jan 25, 2023
Tag 0607 E Dec 20, 2022

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

✓ Corrected: Jan 25, 2023
Tag 0609 D Dec 20, 2022

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

✓ Corrected: Jan 25, 2023
Tag 0689 J Dec 20, 2022

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Jan 25, 2023
Tag 0690 E Dec 20, 2022

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

✓ Corrected: Jan 25, 2023
Tag 0755 E Dec 20, 2022

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

✓ Corrected: Jan 25, 2023
Tag 0760 G Dec 20, 2022

Ensure that residents are free from significant medication errors.

✓ Corrected: Jan 25, 2023
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2021 14 violations

Tag 0578 D Nov 18, 2021

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

✓ Corrected: Dec 17, 2021
Tag 0677 D Nov 18, 2021

Provide care and assistance to perform activities of daily living for any resident who is unable.

✓ Corrected: Dec 17, 2021
Tag 0684 D Nov 18, 2021

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Dec 17, 2021
Tag 0689 D Nov 18, 2021

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Dec 17, 2021
Tag 0692 G Nov 18, 2021

Provide enough food/fluids to maintain a resident's health.

✓ Corrected: Dec 17, 2021
Tag 0698 D Nov 18, 2021

Provide safe, appropriate dialysis care/services for a resident who requires such services.

✓ Corrected: Dec 17, 2021
Tag 0758 D Nov 18, 2021

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

✓ Corrected: Dec 17, 2021
Tag 0804 D Nov 18, 2021

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

✓ Corrected: Dec 17, 2021
Tag 0812 F Nov 18, 2021

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Dec 17, 2021
Tag 0841 D Nov 18, 2021

Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility.

✓ Corrected: Dec 17, 2021
Tag 0880 F Nov 18, 2021

Provide and implement an infection prevention and control program.

✓ Corrected: Dec 17, 2021
Tag 0912 B Nov 18, 2021

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

✓ Corrected: Dec 17, 2021
Tag 0602 E Jan 28, 2021

Protect each resident from the wrongful use of the resident's belongings or money.

✓ Corrected: Feb 16, 2021
Tag 0755 E Jan 28, 2021

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

✓ Corrected: Feb 16, 2021

2020 6 violations

Tag 0880 D Dec 29, 2020

Provide and implement an infection prevention and control program.

✓ Corrected: Jan 26, 2021
Tag 0551 D Jan 8, 2020

Give the resident's representative the ability to exercise the resident's rights.

✓ Corrected: Feb 4, 2020
Tag 0604 D Jan 8, 2020

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

✓ Corrected: Feb 4, 2020
Tag 0803 D Jan 8, 2020

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

✓ Corrected: Feb 4, 2020
Tag 0812 F Jan 8, 2020

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Feb 4, 2020
Tag 0912 B Jan 8, 2020

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

✓ Corrected: Feb 4, 2020
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2019 3 violations

Tag 0609 D Dec 2, 2019

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

✓ Corrected: Dec 19, 2019
Tag 0600 G Jun 5, 2019

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

✓ Corrected: Jun 25, 2019
Tag 0689 D Jun 5, 2019

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Jun 25, 2019

2018 5 violations

Tag 0812 F Oct 17, 2018

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Nov 6, 2018
Tag 0912 B Oct 17, 2018

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

✓ Corrected: Oct 26, 2018
Tag 0677 D Oct 1, 2018

Provide care and assistance to perform activities of daily living for any resident who is unable.

✓ Corrected: Oct 30, 2018
Tag 0726 D Oct 1, 2018

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

✓ Corrected: Oct 30, 2018
Tag 0744 D Jun 7, 2018

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

✓ Corrected: Jun 29, 2018
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2017 9 violations

Tag 0241 D Aug 3, 2017

Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

✓ Corrected: Aug 29, 2017
Tag 0246 E Aug 3, 2017

Reasonably accommodate the needs and preferences of each resident.

✓ Corrected: Aug 29, 2017
Tag 0309 D Aug 3, 2017

Provide necessary care and services to maintain or improve the highest well being of each resident .

✓ Corrected: Aug 29, 2017
Tag 0318 D Aug 3, 2017

Ensure that residents with limited range of motion receive appropriate treatment and services to increase range of motion or prevent further decrease in range of motion.

✓ Corrected: Aug 29, 2017
Tag 0431 E Aug 3, 2017

Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.

✓ Corrected: Aug 29, 2017
Tag 0441 D Aug 3, 2017

Have a program that investigates, controls and keeps infection from spreading.

✓ Corrected: Aug 29, 2017
Tag 0458 B Aug 3, 2017

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

✓ Corrected: Aug 29, 2017
Tag 0465 E Aug 3, 2017

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

✓ Corrected: Aug 29, 2017
Tag 0518 F Aug 3, 2017

Train all employees on what to do in an emergency, and carry out unannounced staff drills.

✓ Corrected: Aug 29, 2017
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