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Complaint Investigation

The Laurels Of Kent

February 24, 2026 · Lowell, MI · 350 N Center St
Citations 1
CMS Rating 3/5
Beds 153
Provider ID 235253
Healthcare Facility
The Laurels Of Kent
Lowell, MI  ·  View full profile →
Inspection Summary

The Laurels of Kent in Lowell, MI — inspection on February 24, 2026.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0760
Pharmacy Service Deficiencies

when Resident #29's oxycodone ran out and she had to call the on-call provider to get a new script.

if she missed a dose.

When queried, LPN O reported she probably documented the mediation was on

just gave it to her. LPN O reported she should have struck out the documentation that the medication was on hold and documented a late entry that it was given, but it was late. LPN O reported she did not document that she had given Resident #29 her pain medication, 10 mg oxycodone, on 1/8/26, but she knew she gave it to her late after she pulled it out of the backup box.Review of Packing Slip revealed on 1/13/26, (Name Redacted) pharmacy delivered 15 tablets of Oxycodone 10 mg for Resident #29.In an interview on 2/24/26 at 10:53 AM Director of Nursing (DON) B reported she didn't know what happened and confirmed that Resident #29 was given the last tablet of her oxycodone 10 mg supply on 1/6/26, back-up supply was used for doses on 1/7/26, 1/9/26, 1/10/26, and 1/12/26 and received her next supply on 1/14/26. DON B reported one dose pulled on 1/9/26 was most likely the late administered dose that was not documented by LPN O. DON B was unable to determine where the documented dose of 10 mg oxycodone that was administered on 1/11/26 for Resident #29 came from.

DON B stated It appears Resident #29 did not get a dose that night even though it was documented she did.Multiple attempts to contact LPN V were unsuccessful, and no interview was conducted by the time of survey exit.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in Lowell, MI, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from The Laurels of Kent or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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