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Complaint Investigation

Vista Grande Villa

November 14, 2025 · Jackson, MI · 2251 Springport Road
Citations 2
CMS Rating 4/5
Beds 60
Provider ID 235254
Healthcare Facility
Vista Grande Villa
Jackson, MI  ·  View full profile →
Inspection Summary

Vista Grande Villa in Jackson, MI — inspection on November 14, 2025.

Found 2 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0600
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Potential for More Than Minimal Harm

Review of the facility's Abuse, Neglect and Exploitation policy dated 11/15/23 page 6. defined Mental abuse Includes, but not limited to humiliation, harassments, threats of punishment or deprivation.

Page 7 of the abuse policy defined Physical abuse Includes, but is not limited to hitting, punching, slapping, biting and kicking. It also includes controlling behavior through corporal punishment.

Page 7. defined Verbal abuse as Means the use of oral, written or gestured communication or sounds that willfully includes disparaging and derogatory terms to residents or their families, or within hearing distance regardless of their age, ability to comprehend, or disability.On 09/24/25 at 1:07 PM, during an interview with NHA A he offered no explanation for CNA E's behavior and stated CNA E was terminated on 09/15/25 for customer service issues related to R1.

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

11/14/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Vista Grande Villa

2251 Springport Road Jackson, MI 49202

SUMMARY STATEMENT OF DEFICIENCIES

Review of the clinical record revealed Resident 2 (R2) was admitted to the facility on [DATE] for short term rehabilitation after a fall at home that resulted in a pelvic fracture.

Review of R2's skin assessment dated [DATE] revealed R2 was admitted with a Deep Tissue Injury (DTI) on the sacrum that measured in length 0.6 centimeters, a width of 0.5 centimeters. R2 scored a 15 indicating she was at risk for skin breakdown on the Braden Scale dated 9/16/25.

Review of the nursing admission progress note reflected R2 was alert and oriented x 4. R2's Minimum Data Set had not yet been completed. On 09/24/25 at 9:39 am, during a bedside interview, R2 was observed resting in her recliner, R2 reported she fell at home on fractured her pelvis and sustained a bruise on her tailbone because of the fall.

When queried what was being done for the bruise R2 reported the nurses put some sort of cream on it daily. R2 reported being significantly less mobile since the fall with fracture and was at the facility for short term therapy. R2 reported pain with movement and repositioning.

Review of R2's care plans revealed that there was no care plan in place regarding R2's DTI.

There were no interventions for prevention of further skin breakdown, nor were there any interventions for treatment to promote healing of R2's DTI. On 09/24/25 at 1:55 pm, during an interview with the facility's Wound Nurse & Unit Manager /Registered Nurse (RN) C she reported being the facility's wound nurse and reported there was a DTI on R2's sacrum it was not opened. RN C stated R2 received a foam dressing to the sacrum, had a specialty bed, was provided a cushion, and should be repositioned frequently. RN C stated R2 can reposition self but would cause shearing and should be helped by staff for repositioning.

Review of R2's care plans was done with RN C who agreed there was nothing in place to promote the healing of the DTI or prevent further pressure ulcers from developing.

Facility ID:

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in Jackson, MI, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Vista Grande Villa or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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