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Complaint Investigation

Hillsdale County Medical Care Facility

October 2, 2025 · Hillsdale, MI · 140 W Mechanic Street
Citations 5
CMS Rating 3/5
Beds 170
Provider ID 235197
Healthcare Facility
Hillsdale County Medical Care Facility
Hillsdale, MI  ·  View full profile →
Inspection Summary

Hillsdale County Medical Care Facility in Hillsdale, MI — inspection on October 2, 2025.

Found 5 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0600
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Actual Harm

neglect or exploitation occur . reporting of all alleged violations to the Administrator, state agency .immediately, but no later than 2 hours after the allegation is made .

Applying the reasonable person standard, it can be expected that R105 would have experienced emotional distress as a result of the abuse, as such a reaction aligns with how an average person would respond under similar circumstances.

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

10/02/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Hillsdale County Medical Care Facility

140 W Mechanic Street Hillsdale, MI 49242

SUMMARY STATEMENT OF DEFICIENCIES

Review of R105's Electronic Medical Record reflected that R105 was nonverbal and used nonverbal cues and sounds/cries in an attempt to make needs known.

Review of a Behavior Note on 2/21/25 revealed R104 had to be corrected many times during the 6-2 shift about being inappropriate with other residents and with the CNA's. He tried to grab a CNA's bottom while they were walking by. He kept whistling at another resident until it made her upset and she had to propel away. He heckled the CNA'S whenever he was in the halls and not in bed.

Review of a Behavior Note dated 3/7/25 revealed R104 stated to a female resident while in dining room, Hey baby, let me feel your tits.

Writer did not know about this until several hours post incident but did speak to resident about it and told him how inappropriate it was.

In an interview on 9/25/25 at 12:53 pm, Registered Nurse (RN) P stated that she received information during shift report during a shift in late March 2025 that R104 was observed groping R104's breasts in the activity room. LPN P was advised to ensure that R104 and R105 were not seated near each other to maintain R105's safety.

In an interview on 9/29/25 at 9:59 am, Certified Nursing Assistant (CNA) J reported that she was working the day, back in March 2025, that R104 was observed fondling R105's breasts. CNA J stated that both residents were in the activity room and CNA J overheard a commotion.

When CNA J responded, R104 was observed handling R105's breasts.

Moving forward, staff was instructed to ensure that R104 and R105 were not placed near each other. CNA J reported this to the nurse.

In an interview on 9/29/25 at 4:04 pm, CNA L stated that he overheard R105 yelling and immediately identified that R105 was upset about something. CNA L entered the activity room to observe R104 grabbing R105's breasts. R105 was visibly disturbed about the actions of R104. CNA L stated he separated the residents immediately and was asked to fill out an incident report.

On 10/2/25 at 11:26 AM, Nursing Home Administrator (NHA) A verified that he was the abuse coordinator and explained the process of reporting abuse allegations.

When asked if he had any awareness of this incident, NHA A denied knowing about R104 incident with R105, however, did stated that the incident should have been reported to him and that he would have reported it to the State of Michigan and completed an investigation. NHA A and Director of Nursing B both reported that there were no incident reports or investigations for this incident.

Review of the Abuse, Neglect and Exploitation Policy implemented 9/2021 and reviewed 9/2024 defined sexual abuse as non-consensual sexual contact of any type.

The same policy stated, an immediate investigation is warranted when suspicion of abuse, neglect, or exploitation, or reports of abuse, neglect or exploitation occur . reporting of all alleged violations to the Administrator, state agency .immediately, but no later than 2 hours after the allegation is made .

Applying the reasonable person standard, it can be expected that R105 would have experienced emotional distress as a result of the abuse, as such a reaction aligns with how an average person would respond under similar circumstances.

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

10/02/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Hillsdale County Medical Care Facility

140 W Mechanic Street Hillsdale, MI 49242

SUMMARY STATEMENT OF DEFICIENCIES

During an interview on 10/2/25 at 11:56 a.m., DON “B” reported received a call from supervisor that RN “P” had reported an incident that occurred at the beginning of the shift that CNA staff reported R101 was going after R102 related to both incidents on 8/23/25 and 9/6/25. DON “B” reported did not believe RN “P” but should have believed CNA staff that included written witness statements, should have reported to the NHA “A”, State of Michigan, and completed thorough investigation.

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

10/02/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Hillsdale County Medical Care Facility

140 W Mechanic Street Hillsdale, MI 49242

SUMMARY STATEMENT OF DEFICIENCIES

reviewed 9/2024 defined sexual abuse as non-consensual sexual contact of any type.

The same policy stated, an immediate investigation is warranted when suspicion of abuse, neglect, or exploitation, or reports of abuse, neglect or exploitation occur . reporting of all alleged violations to the Administrator, state agency .immediately, but no later than 2 hours after the allegation is made .Applying the reasonable person standard, it can be expected that R105 would have experienced emotional distress as a result of the abuse, as such a reaction aligns with how an average person would respond under similar circumstances.

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

10/02/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Hillsdale County Medical Care Facility

140 W Mechanic Street Hillsdale, MI 49242

SUMMARY STATEMENT OF DEFICIENCIES

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During an interview on 10/2/25 at 1:10 p.m., DON B provided file for R106 skin investigation with no evidence of Incident/Accident report and revealed DON B had also provided education to another staff member nurse supervisor Z. DON B verified nurse supervisor Z responded to written education and was not present at time of event and DON B verified after review of nurse schedules. (Evidence that investigation was not through or complete).

Review of the provided file for R106 included written statement by DON B, dated 6/23/25.

The statement included, [named LPN D] mentioned that [named LPN F] had applied a plastic bag because it was seeping continuously.

The file included, Counseling Notification, oral warning, dated 6/23/25, that reflected, Subject: Improper Treatment in Place.Education Provided: Follow treatment exactly as ordered.

Notify Doctor with change of Condition.

Facility ID:

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in Hillsdale, MI, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Hillsdale County Medical Care Facility or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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