Holland Home - Raybrook Manor
Holland Home - Raybrook Manor in Grand Rapids, MI — inspection on December 23, 2025.
Found 2 citations. Severity: Standard violations.
Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.
Inspection Findings
During an interview on 12/22/25 at 11:28 AM, Nursing Home Administrator (NHA) A reported he had conducted the investigation for the allegations of verbal abuse from RN K towards Resident #105. NHA A confirmed that he had substantiated that Resident #105 was verbally abused by RN K. NHA A reported that RN K resigned during the investigation.
Review of the facility's Abuse Policy last revised 9/2022 revealed, POLICY: Each resident has the right to be free from abuse and neglect. To provide a safe environment for residents, to promote respect, and to set standards of care, the facility will monitor for abuse and investigate all allegations of resident abuse .
Definitions: .
Verbal Abuse refers to any use of oral, written or gestured language that includes disparaging and/or derogatory terms to residents or their families, or within their hearing distance, to describe residents, regardless of their age, ability to comprehend, or disability .
Facility ID:
IDENTIFICATION NUMBER:
A.
Building
COMPLETED
12/23/2025
STREET ADDRESS, CITY, STATE, ZIP CODE
Holland Home - Raybrook Manor
2121 Raybrook SE Grand Rapids, MI 49546
SUMMARY STATEMENT OF DEFICIENCIES
During an interview on 12/22/25 at 1:50 PM, Director of Nursing (DON) B reported she had been made aware that LPN C reported that he could have given Resident #103 the wrong medications.
DON B confirmed that the facility conducted an investigation into the potential medication error, but that they could not confirm if Resident #103 had been given the wrong medications. DON B confirmed that LPN C was not following the rights of medication administration and he should have discarded Resident #103's medication instead of storing them in the medication cart.
Review of the facility's Medication Administration Policy last revised April 2024 revealed, POLICY: Medications are administered as prescribed in accordance with good nursing principles and practices and only by persons legally authorized to do so.
Personnel authorized to administer medications do so only after they have been properly oriented to the medication management system in the facility.
The facility has sufficient staff and a medication distribution system to ensure safe administration of medications without unnecessary interruptions .
Procedures: .
Administration:
- If medications are unable to be administered after preparation, the nurse will discard those medications
and contact the pharmacy for replacement doses .
Facility ID: