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Complaint Investigation

Caribou Rehab And Nursing Center

Inspection Date: November 5, 2025
Total Violations 1
Facility ID 205117
Location CARIBOU, ME
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Inspection Findings

F-Tag F0689

Quality of Life and Care Deficiencies
Harm Level: Actual Harm

F 0689 Level of Harm - Actual harm Residents Affected - Some

FORM CMS-2567 (02/99) Previous Versions Obsolete

pedals (footrests) on. I didn't. On 11/5/25 at 4:45 p.m. in an interview the Director of Nursing, and Administrator, a surveyor confirmed that 1) CNA1 turned away from Resident R1 when throwing away a soiled incontinent brief, and in failing to maintain extensive assistance for Resident R1 caused an avoidable fall with major injury. Interventions were in place to include adequate supervision consistent with the resident's needs, goals, and plan of care. 2) CNA3 failed to ensure that the feet of a Hoyer lift were placed in an open position prior to moving Resident R4 due to space constraints in the room, Resident R4 slid out of the Hoyer lift to the ground causing pain to Resident R4, with no lasting injury. 3) CNA4 failed to put footrests on a wheelchair prior to transporting Resident R3 that caused an avoidable fall with major injury. As a result of the facility's investigations of these isolated incidents, the following corrective actions were initiated: On 10/24/25, Resident R1 was assessed by Charge Nurse and an order to send to the emergency room was obtained after speaking to the on call Medical Provider due to right hip/leg pain.On 10/24/25, CNA1 self-reported to the Charge Nurse the circumstances of Resident R1's transfer. Education was provided by the Director of Nursing to the Charge Nurse, and CNA1 regarding bed mobility and safety. Immediate education to Nursing staff on Resident safety with ADL's Immediate education Nursing staff on bed mobility As a result of the facility's investigation the following correction actions were immediately taken on 11/3/25 and 11/4/25 regarding incidents involving Resident R3 and Resident R4 on 11/3/25: On 11/3/25, Resident R3 was assessed and an order to send Resident R3 to the emergency room was obtained by

the Medical Provider. Actions taken by the facility - Immediate education provided to the staff member involved. - Maintenance Director reassessed all wheelchairs and replaced missing or lost foot pedals. Storage bag placed on the back of the wheelchair for foot pedal storage when not in use by the resident by easy access for the employee if assist needed. - Education/Inservice provided on 11/5/25 at 1:30 p.m. and also on 11/6/25 at 3:30 p.m. on Resident safety with ADL's, bed mobility, wheelchair and Hoyer transfers. Resident R4 was immediately moved to a room that has an overhead mechanical lift to allow for adequate space

during transfers. Immediate education on Hoyer transfers. Nursing staff completed education on mechanical lift safety including videos, in person training and tests. At the time of the survey, the facility presented the surveyor with corrective actions taken to address these incidents. The facility was determined to be in past non-compliance after the review and verification of the implemented corrective actions. The facility conducted a root cause analysis and identified factors contributing to falls with injury.

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📋 Inspection Summary

Caribou Rehab and Nursing Center in CARIBOU, ME inspection on recent inspection.

Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.

What this means: Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. All deficiencies must be corrected within required timeframes and are subject to follow-up verification.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in CARIBOU, ME, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Caribou Rehab and Nursing Center or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.
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