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Complaint Investigation

Stillwater Health Care

February 27, 2026 · Bangor, ME · 335 Stillwater Ave
Citations 1
CMS Rating 4/5
Beds 63
Provider ID 205116
Healthcare Facility
Stillwater Health Care
Bangor, ME  ·  View full profile →
Inspection Summary

STILLWATER HEALTH CARE in BANGOR, ME — inspection on February 27, 2026.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0610
Freedom from Abuse, Neglect, and Exploitation Deficiencies

facility's policy, Abuse, Neglect, Exploitation and Misappropriation Prevention Program effective:

mistreatment, or misappropriation of resident property.A review of a facility-provided written statement that the Director of Nursing (DON) received from a staff member dated 9/25/25 states, .a handful of residents are scared. and . has neglected some residents care., referring to another staff member.A review of a facility-provided written statement that the DON received, not signed, or dated states, resident looked so scared.(he's/she's) so rough and mean to me, referring to another staff member.On 2/25/26 at 4:47 p. m. in an interview with the DON, a surveyor confirmed that during the facility's recertification survey and this investigation, the facility was not able to provide evidence that the allegations of abuse or neglect was investigated.On 2/25/26 at 7:00 p.m., in an interview with the Administrator, a surveyor confirmed that the facility did not complete investigations for the allegations of abuse and neglect that was brought to their attention by facility staff.

Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided.

For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.

LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER TITLE (X6) DATE REPRESENTATIVE'S SIGNATURE

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in BANGOR, ME, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from STILLWATER HEALTH CARE or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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