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Complaint Investigation

Clover Health Care

Inspection Date: November 24, 2025
Total Violations 3
Facility ID 205063
Location AUBURN, ME
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Inspection Findings

F-Tag F0550

Resident Rights Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited CLOVER HEALTH CARE in AUBURN, ME for a deficiency under regulatory tag F-F0550 during a complaint investigation conducted on 2025-11-24.

Category: Resident Rights Deficiencies

The facility was found deficient in the following area: Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Scope/Severity Level E: pattern, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 3 deficiencies cited during this inspection of CLOVER HEALTH CARE.

Correction Status: Deficient, Provider has plan of correction.

The facility reported correction as of 2026-01-17.

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F-Tag F0605

Freedom from Abuse, Neglect, and Exploitation Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited CLOVER HEALTH CARE in AUBURN, ME for a deficiency under regulatory tag F-F0605 during a complaint investigation conducted on 2025-11-24.

Category: Freedom from Abuse, Neglect, and Exploitation Deficiencies

The facility was found deficient in the following area: Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Scope/Severity Level E: pattern, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 3 deficiencies cited during this inspection of CLOVER HEALTH CARE.

Correction Status: Deficient, Provider has plan of correction.

The facility reported correction as of 2026-01-17.

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F-Tag F0757

Pharmacy Service Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited CLOVER HEALTH CARE in AUBURN, ME for a deficiency under regulatory tag F-F0757 during a complaint investigation conducted on 2025-11-24.

Category: Pharmacy Service Deficiencies

The facility was found deficient in the following area: Ensure each resident’s drug regimen must be free from unnecessary drugs.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 3 deficiencies cited during this inspection of CLOVER HEALTH CARE.

Correction Status: Deficient, Provider has plan of correction.

The facility reported correction as of 2026-01-17.

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