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Complaint Investigation

Clover Health Care

August 13, 2025 · Auburn, ME · 440 Minot Ave
Citations 3
CMS Rating 1/5
Beds 109
Provider ID 205063
Healthcare Facility
Clover Health Care
Auburn, ME  ·  View full profile →
Inspection Summary

CLOVER HEALTH CARE in AUBURN, ME — inspection on August 13, 2025.

Found 3 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0656
Resident Assessment and Care Planning Deficiencies
Potential for More Than Minimal Harm

after Resident #1's fall, and stated administration identified that staff were not following care plans.

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

08/13/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Clover Health Care

440 Minot Ave Auburn, ME 04210

SUMMARY STATEMENT OF DEFICIENCIES

Based on the above information, IJ was determined to exist on [DATE] at 3:25 p.m. for the facility's failure to provide adequate supervision to a dependent resident left alone in a side-lying position on an air mattress, without a side rail and with the bed left at an unsafe height, approximately 3 and a half feet from the floor, resulted in an avoidable accident.

The facility's failure to ensure safety and supervision constituted an immediate jeopardy situation.

Please see F-000 Initial Comments related to the IJ removal plan.

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

08/13/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Clover Health Care

440 Minot Ave Auburn, ME 04210

SUMMARY STATEMENT OF DEFICIENCIES

Federal health inspectors cited CLOVER HEALTH CARE in AUBURN, ME for a deficiency under regulatory tag F-F0949 during a complaint investigation conducted on 2025-08-13.

Category: Administration Deficiencies

The facility was found deficient in the following area: Provide behavior health training consistent with the requirements and as determined by a facility assessment.

Scope/Severity Level E: pattern, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 3 deficiencies cited during this inspection of CLOVER HEALTH CARE.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-09-02.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in AUBURN, ME, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from CLOVER HEALTH CARE or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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