Clover Health Care
CLOVER HEALTH CARE in AUBURN, ME — inspection on August 13, 2025.
Found 3 citations. Severity: Standard violations.
Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.
Inspection Findings
The surveyor asked on 7/19/25, what type of information had CNA#1 received regarding Resident #1's care needs. CNA#1 stated I didn't know anything about MS (multiple sclerosis) or what it is or that he/she had it.
The only mistake I made is I should've put the bed down before I left.
The surveyor asked if CNA#1 had read Resident #1's care plan or Kardex.
CNA#1 stated I've never looked at one. I don't think so (regarding the Kardex).
Only the nurses have access.
All the nurses tell me something different about how they want things done.The surveyor asked CNA#1 to describe the incident in which Resident #1 fell on 7/19/25. CNA #1 stated he/she had turned Resident #1 onto his/her right side, approximately half-way between the side and the middle of the bed.
One knee was on top of the other one. CNA#1 stated Resident #1 said to go get help and he/she was ok lying on the right side and holding onto the edge of the air mattress. CNA #1 stated Resident #1 was unable to move his/her legs and required staff to move them. CNA#1 stated he/she went to get the nurse to provide wound care and had been out of the room for only 2 minutes.
Upon the CNA's return with the nurse, Resident #1 was observed lying on the floor.On 8/5/25 at 10:30 a.m., in an interview with two surveyors, the Administrator discussed the facility's efforts to immediately address the situation after Resident #1's fall, and stated administration identified that staff were not following care plans.
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided.
For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER TITLE (X6) DATE REPRESENTATIVE'S SIGNATURE
205063 08/13/2025
Clover Health Care 440 Minot Ave Auburn, ME 04210
Based on the above information, IJ was determined to exist
resident left alone in a side-lying position on an air mattress, without a side rail and with the bed left at an unsafe height, approximately 3 and a half feet from the floor, resulted in an avoidable accident.
The facility's failure to ensure safety and supervision constituted an immediate jeopardy situation.
Please see F-000 Initial Comments related to the IJ removal plan.
205063 08/13/2025
Clover Health Care 440 Minot Ave Auburn, ME 04210
and post-traumatic stress disorder and #6 states: Behavioral health services are provided by staff
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Source: This inspection report was downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases nursing home inspection reports in bulk. The findings reflect what state surveyors documented in the official Form CMS-2567 Statement of Deficiencies on the date of the inspection.
Plan of correction not included: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to their state survey agency and those responses may not appear in CMS public data at the time of release. The absence of a plan of correction in this report does not mean one was not filed. Readers who want information about corrective steps taken by the facility are encouraged to contact the facility or their state survey agency directly.
Corrections may have been made: This report reflects conditions observed on the date of the survey. The facility may have implemented staffing changes, additional training, policy revisions, or other corrective actions since this report was issued. We publish what CMS provides and encourage readers to seek current information from the facility.