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Complaint Investigation

Fox Chase Healthcare

April 24, 2026 · Silver Spring, MD · 2015 East-west Highway
Citations 4
CMS Rating 1/5
Beds 87
Provider ID 215197
Healthcare Facility
Fox Chase Healthcare
Silver Spring, MD  ·  View full profile →
Source Document
Official CMS Inspection Report (Medicare.gov)
Downloaded from CMS/Medicare.gov. Reflects what state inspectors documented and does not include the facility's plan of correction, which is submitted separately. Facilities may have taken corrective actions since this report was released.
Inspection Summary

FOX CHASE HEALTHCARE in SILVER SPRING, MD — inspection on April 24, 2026.

Found 4 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

Inspection Findings

FF0609
Freedom from Abuse, Neglect, and Exploitation Deficiencies

Review of email correspondence dated 03/09/2026, from Resident #1 to the Administrator revealed $85.00 was taken from their wallet while they were out of the facility. An email confirmation from The Maryland Department of Health - Office of Health Care Quality revealed the facility reported the allegation on 04/09/2026 at 8:55 PM.

During an interview on 04/09/2026 at 10:44 AM, Resident #1 stated money was taken out of their wallet while they were in the hospital and they immediately reported the incident to the Administrator. Resident #1 stated they had not received any response from the Administrator about their money.

During an interview on 04/23/2026 at 9:37 AM, the Administrator stated she was aware of the email sent on 03/09/2026 by Resident #1 wherein Resident #1 expressed that $85.00 in cash was taken from their wallet while they were in the hospital.

The Administrator stated she did not report the allegation of misappropriation of resident property, but she should have.

Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided.

For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.

LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER TITLE (X6) DATE REPRESENTATIVE'S SIGNATURE

215197 04/24/2026

Fox Chase Healthcare 2015 East-West Highway Silver Spring, MD 20910

Findings included: A facility policy titled, Abuse, Neglect and

Exploitation A. An immediate investigation is warranted when suspicion of abuse, neglect or exploitation, or reports of abuse, neglect or exploitation occur. An admission Record revealed the facility admitted Resident #1 on 04/25/2025.

According to the admission Record, the resident had a medical history that included a diagnosis of quadriplegia. A quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 02/26/2026, revealed Resident #1 had a Brief Interview of Mental Status (BIMS) score of 15, which indicated the resident had intact cognition.

Review of email correspondence dated 03/09/2026, from Resident #1 to the Administrator revealed $85.00 was taken from their wallet while they were out of the facility. An email confirmation from The Maryland

04/09/2026 at 8:55 PM.

During an interview on 04/09/2026 at 10:44 AM, Resident #1 stated money was taken out of their wallet while they were in the hospital and they immediately reported the incident to the Administrator. Resident #1 stated they had not received any response from the Administrator about their money.

During an interview on 04/23/2026 at 9:37 AM, the Administrator stated she was aware of the email sent on 03/09/2026 by Resident #1 wherein Resident #1 expressed that $85.00 in cash was taken from their wallet while they were in the hospital.

The Administrator stated she did not investigate the resident's allegation, but she should have.

215197 04/24/2026

Fox Chase Healthcare 2015 East-West Highway Silver Spring, MD 20910

During an observation on 04/15/2026 at 9:40 AM, Resident #2's was observed in their wheelchair and the wheelchair had a gel cushion in place.

During a telephone interview on 04/13/2026 at 9:40 AM, Registered Nurse #22 stated if a resident fell, the nurse assigned to care for the resident was to place an intervention on the resident's care plan to keep the resident from falling again and the unit managers were supposed to update the resident's care plan.

During an interview on 04/14/2026 at 2:07 PM, the Director of Nursing stated the nurses were expected to place interventions at the time of a resident's fall to prevent further falls and then the supervisors were responsible for adding the new intervention to the resident's care plan.

215197 04/24/2026

Fox Chase Healthcare 2015 East-West Highway Silver Spring, MD 20910

During an interview on 04/16/2026 at 11:45 AM, the Administrator stated she was unaware of the order to schedule the cataract surgery for Resident #2.

During an interview on 04/21/2026 at 1:25 PM, the Medical Director stated if there was a request for surgical appointment to be made for the removal of cataracts for Resident #2, he expected the Social Services Director to make the arrangements and schedule transportation.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in SILVER SPRING, MD, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from FOX CHASE HEALTHCARE or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


More Reports

About This Inspection Report

Source: This inspection report was downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases nursing home inspection reports in bulk. The findings reflect what state surveyors documented in the official Form CMS-2567 Statement of Deficiencies on the date of the inspection.

Plan of correction not included: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to their state survey agency and those responses may not appear in CMS public data at the time of release. The absence of a plan of correction in this report does not mean one was not filed. Readers who want information about corrective steps taken by the facility are encouraged to contact the facility or their state survey agency directly.

Corrections may have been made: This report reflects conditions observed on the date of the survey. The facility may have implemented staffing changes, additional training, policy revisions, or other corrective actions since this report was issued. We publish what CMS provides and encourage readers to seek current information from the facility.