Our Coverage of Complete Care At Springbrook

Complete Care at Springbrook: Care Quality Failures - MD Mar 21, 2026
Complete Care At Springbrook: Pharmacy Failures - MD Mar 21, 2026
Complete Care at Springbrook: Drug Storage Lapses - MD Mar 19, 2026
Complete Care At Springbrook: Call System Failures - MD Mar 19, 2026
Complete Care at Springbrook: Safety Violations - MD Mar 17, 2026

Showing 5 of 6 articles

Inspection History Overview

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Detailed Inspection Reports

Notice: These are official CMS inspection narratives containing detailed regulatory findings. This information is not available in searchable format anywhere else online.

December 19, 2025 Complaint Investigation

Fines and Penalties by Year

2018 1 penalties totaling $9,757

$9,757
Sep 14, 2018

Fine

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Health Violations by Year

2025 3 violations

Tag 0656 D Mar 14, 2025

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Apr 30, 2025
Tag 0755 E Mar 14, 2025

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

✓ Corrected: Apr 30, 2025
Tag 0800 D Mar 14, 2025

Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

✓ Corrected: Apr 30, 2025

2021 2 violations

Tag 0609 D May 6, 2021

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

✓ Corrected: Jun 14, 2021
Tag 0658 D May 6, 2021

Ensure services provided by the nursing facility meet professional standards of quality.

✓ Corrected: Jun 14, 2021

2020 8 violations

Tag 0583 D Sep 16, 2020

Keep residents' personal and medical records private and confidential.

✓ Corrected: Oct 16, 2020
Tag 0585 D Sep 16, 2020

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

✓ Corrected: Oct 16, 2020
Tag 0658 D Sep 16, 2020

Ensure services provided by the nursing facility meet professional standards of quality.

✓ Corrected: Oct 16, 2020
Tag 0684 D Sep 16, 2020

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Oct 16, 2020
Tag 0688 D Sep 16, 2020

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

✓ Corrected: Oct 16, 2020
Tag 0761 E Sep 16, 2020

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

✓ Corrected: Oct 16, 2020
Tag 0880 E Sep 16, 2020

Provide and implement an infection prevention and control program.

✓ Corrected: Oct 16, 2020
Tag 0658 D Jan 22, 2020

Ensure services provided by the nursing facility meet professional standards of quality.

✓ Corrected: Mar 5, 2020

2019 19 violations

Tag 0582 B Sep 12, 2019

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

✓ Corrected: Oct 28, 2019
Tag 0655 D Sep 12, 2019

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

✓ Corrected: Oct 28, 2019
Tag 0656 D Sep 12, 2019

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Oct 28, 2019
Tag 0657 D Sep 12, 2019

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

✓ Corrected: Oct 28, 2019
Tag 0658 D Sep 12, 2019

Ensure services provided by the nursing facility meet professional standards of quality.

✓ Corrected: Oct 28, 2019
Tag 0684 D Sep 12, 2019

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

✓ Corrected: Oct 28, 2019
Tag 0695 E Sep 12, 2019

Provide safe and appropriate respiratory care for a resident when needed.

✓ Corrected: Oct 28, 2019
Tag 0842 B Sep 12, 2019

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

✓ Corrected: Oct 28, 2019
Tag 0550 D Jul 25, 2019

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

✓ Corrected: Aug 24, 2019
Tag 0551 D Mar 29, 2019

Give the resident's representative the ability to exercise the resident's rights.

✓ Corrected: May 17, 2019
Tag 0572 D Mar 29, 2019

Give residents a notice of rights, rules, services and charges.

✓ Corrected: May 17, 2019
Tag 0580 D Mar 29, 2019

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

✓ Corrected: May 17, 2019
Tag 0657 D Mar 29, 2019

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

✓ Corrected: May 17, 2019
Tag 0677 D Mar 29, 2019

Provide care and assistance to perform activities of daily living for any resident who is unable.

✓ Corrected: May 17, 2019
Tag 0689 J Mar 29, 2019

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Jan 24, 2019
Tag 0740 D Mar 29, 2019

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

✓ Corrected: May 17, 2019
Tag 0755 D Mar 29, 2019

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

✓ Corrected: May 17, 2019
Tag 0761 D Mar 29, 2019

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

✓ Corrected: May 17, 2019
Tag 0840 E Mar 29, 2019

Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.

✓ Corrected: May 17, 2019

2018 25 violations

Tag 0610 D Dec 20, 2018

Respond appropriately to all alleged violations.

✓ Corrected: Feb 2, 2019
Tag 0689 D Dec 20, 2018

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Feb 2, 2019
Tag 0558 D Sep 14, 2018

Reasonably accommodate the needs and preferences of each resident.

✓ Corrected: Nov 27, 2018
Tag 0567 C Sep 14, 2018

Honor the resident's right to manage his or her financial affairs.

✓ Corrected: Nov 27, 2018
Tag 0623 B Sep 14, 2018

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

✓ Corrected: Nov 27, 2018
Tag 0657 D Sep 14, 2018

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

✓ Corrected: Nov 27, 2018
Tag 0658 E Sep 14, 2018

Ensure services provided by the nursing facility meet professional standards of quality.

✓ Corrected: Dec 11, 2018
Tag 0660 B Sep 14, 2018

Plan the resident's discharge to meet the resident's goals and needs.

✓ Corrected: Nov 27, 2018
Tag 0685 D Sep 14, 2018

Assist a resident in gaining access to vision and hearing services.

✓ Corrected: Nov 27, 2018
Tag 0692 D Sep 14, 2018

Provide enough food/fluids to maintain a resident's health.

✓ Corrected: Nov 27, 2018
Tag 0698 D Sep 14, 2018

Provide safe, appropriate dialysis care/services for a resident who requires such services.

✓ Corrected: Nov 27, 2018
Tag 0742 D Sep 14, 2018

Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

✓ Corrected: Nov 27, 2018
Tag 0755 E Sep 14, 2018

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

✓ Corrected: Nov 27, 2018
Tag 0756 D Sep 14, 2018

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

✓ Corrected: Nov 27, 2018
Tag 0758 D Sep 14, 2018

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

✓ Corrected: Nov 27, 2018
Tag 0806 G Sep 14, 2018

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

✓ Corrected: Nov 27, 2018
Tag 0810 D Sep 14, 2018

Provide special eating equipment and utensils for residents who need them and appropriate assistance.

✓ Corrected: Nov 27, 2018
Tag 0812 D Sep 14, 2018

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Nov 27, 2018
Tag 0880 D Sep 14, 2018

Provide and implement an infection prevention and control program.

✓ Corrected: Nov 27, 2018
Tag 0610 D Jul 23, 2018

Respond appropriately to all alleged violations.

✓ Corrected: Aug 3, 2018

2017 13 violations

Tag 0580 D Dec 19, 2017

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

✓ Corrected: Jan 6, 2018
Tag 0686 D Dec 19, 2017

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

✓ Corrected: Jan 6, 2018
Tag 0152 D Sep 21, 2017

Give the resident's representative the ability to exercise the resident's rights.

✓ Corrected: Oct 17, 2017
Tag 0279 D Sep 21, 2017

Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Oct 17, 2017
Tag 0281 E Sep 21, 2017

Ensure services provided by the nursing facility meet professional standards of quality.

✓ Corrected: Oct 17, 2017
Tag 0309 E Sep 21, 2017

Provide necessary care and services to maintain or improve the highest well being of each resident .

✓ Corrected: Oct 17, 2017
Tag 0334 D Sep 21, 2017

Develop policies and procedures for influenza and pneumococcal immunizations.

✓ Corrected: Oct 17, 2017
Tag 0412 D Sep 21, 2017

Provide or obtain dental services for each resident.

✓ Corrected: Oct 17, 2017
Tag 0425 D Sep 21, 2017

Provide routine and emergency drugs through a licensed pharmacist and only under the general supervision of a licensed nurse.

✓ Corrected: Oct 17, 2017
Tag 0500 E Sep 21, 2017

Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.

✓ Corrected: Oct 17, 2017
Tag 0514 D Sep 21, 2017

Keep accurate, complete and organized clinical records on each resident that meet professional standards.

✓ Corrected: Oct 17, 2017
Tag 0225 D May 25, 2017

1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

✓ Corrected: Jun 6, 2017
Tag 0226 D May 25, 2017

Develop and implement policies for 1) screening and training employees; and the 2) prevention, identification, investigation, and reporting of any abuse, neglect, mistreatment and misappropriation of property.

✓ Corrected: Jun 6, 2017
🏥 Facility Summary

COMPLETE CARE AT SPRINGBROOK is a 4-star nursing home in SILVER SPRING, MD with 93 beds.

Most recent inspection: Data not available. No current violations on record.

📞 3016224600
📍 12325 NEW HAMPSHIRE AVENUE, SILVER SPRING, MD
💵 Accepts Medicare and Medicaid
Data source: Centers for Medicare & Medicaid Services (CMS). Facility information updated daily. Star ratings range from 1 (much below average) to 5 (much above average).

Frequently Asked Questions About COMPLETE CARE AT SPRINGBROOK

What violations has COMPLETE CARE AT SPRINGBROOK received?
COMPLETE CARE AT SPRINGBROOK has 0 health and safety violation(s) documented by CMS inspections. All violation data comes from official Medicare inspection reports and is updated regularly from government sources.
What is the quality rating of COMPLETE CARE AT SPRINGBROOK?
COMPLETE CARE AT SPRINGBROOK has a 4-star rating out of 5 from CMS. This is an above-average rating, indicating better quality care compared to most nursing homes. The rating is based on health inspections, staffing levels, and quality measures.
When was COMPLETE CARE AT SPRINGBROOK last inspected?
Inspection reports are documented by state survey agencies and the Centers for Medicare & Medicaid Services (CMS). Reports typically lag 2-3 months behind the actual inspection date. Visit the facility's full profile page for detailed violation information and inspection history.
Is COMPLETE CARE AT SPRINGBROOK safe?
Safety at COMPLETE CARE AT SPRINGBROOK should be evaluated based on multiple factors: the facility's CMS rating, recent violation history, and personal visits. We recommend reviewing the complete inspection history, speaking with current residents and families, consulting healthcare professionals, and visiting in person before making placement decisions.
How do I contact COMPLETE CARE AT SPRINGBROOK?
Phone: 3016224600. Address: 12325 NEW HAMPSHIRE AVENUE, SILVER SPRING, MD. For visiting hours and admission information, call the facility directly.
What services does COMPLETE CARE AT SPRINGBROOK offer?
COMPLETE CARE AT SPRINGBROOK is a skilled nursing facility with 93 beds. The facility accepts Medicare and Medicaid. For specific services like rehabilitation, memory care, or short-term recovery, contact the facility directly.
What are better facilities near SILVER SPRING, MD?
Compare COMPLETE CARE AT SPRINGBROOK with other nursing homes in SILVER SPRING, MD on our facilities page. Filter by star rating, bed count, and recent inspection results to find the best match for your needs.