Hebrew Home Of Greater Washington
HEBREW HOME OF GREATER WASHINGTON in ROCKVILLE, MD — inspection on October 17, 2025.
Found 2 citations. Severity: Standard violations.
Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.
Inspection Findings
inappropriate tone, which was considered emotional abuse.behavior was inappropriate and threatening toward [R17]. A review of the support planner's statement revealed, . [social worker] spoke at a passionate level that could be understood as yelling by [R17] .I do not think he/she yelled at him/her, but I will say that he/she did reprimand him/her for making the statement.[SW] was a little too passionate.I could tell R17 was not happy with the tone. I would describe it as being called into the principles [sic] office and being chastised for your behavior.o The facility's policy titled, Organizational Policy on Resident Abuse for HHGW dated 03/1998 with last revision and approval date of 01/2025 was reviewed without concerns.
Within Section I.
Policy Statement, it commands, Any associate, contracted provider, or volunteer, observing, knowing of, suspecting, or receiving any allegation of abuse, neglect or exploitation shall immediately report any of the above circumstances to their immediate supervisor, the Clinical Team Manager for the unit (Hebrew Home of Greater [NAME]), their shift supervisor, or Executive Director.
Reporting must be immediate, without delay.
Further, the policy defines abuse as, the willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain, or mental anguish. It includes verbal abuse, sexual abuse, physical abuse, and mental abuse. 3.
Psychological or verbal abuse: Mistreatment that affects a person's emotional or mental health or wellbeing, including but not limited to: intimidation, threats of punishment or harm, harassment, humiliation, insults, belittlement, or isolation.
The use of oral, written or gestured language that disparages or demeans residents or their families, regardless of their age, ability to comprehend, or disability.
Examples include, but are not limited to: threats of harm; saying things to frighten a resident.The facility implemented corrective action plans to include: The termination of SW24, education/in-servicing provided to all staff on abuse and communication which was reviewed without concerns, and education provided to outside coordination of care workers on abuse and reporting and accompanying policy requiring the same.
The facility provided a copy of email correspondence between the Director of Social Work and the support planner from the community integration service company.
The email was dated 7/3/25 and stated, in part, if you are vising any residents in our facility and you see anything that could be misconstrued as hostile, negative, abusive, or unprofessional by our staff toward any resident, we ask that you inform someone of what you saw, no matter how miniscule or flagrant it may be. We at HHGW want to insure [sic] the best overall experience and safety to our residents.
The email was acknowledged and signed by the support planner on 7/7/25.The facility verified the allegations of Quality of Care/Treatment and Administration/Personnel; however, this surveyor's investigation will substantiate a past noncompliance finding of the deficient practice of abuse (mental/verbal) as evidenced by a social worker demonstrating verbal and non-verbal aggressive behavior toward the resident which caused and had the potential to cause the resident to experience humiliation, intimidation, shame, agitation, and/or degradation and did not promote an environment to enhance the resident's dignity.
Facility ID:
IDENTIFICATION NUMBER:
A.
Building
COMPLETED
10/17/2025
STREET ADDRESS, CITY, STATE, ZIP CODE
Hebrew Home of Greater Washington
6121 Montrose Road Rockville, MD 20852
SUMMARY STATEMENT OF DEFICIENCIES
all units, dining rooms, and bathrooms were searched withing the [NAME] building.
The Missing Person Alert was also not activated for the same reason.The facility's elopement policy titled, Resident Elopment-Hebrew Home of Greater [NAME], dated 09/1998 with last revision and approval date of 5/2025 was reviewed without concerns. It defines elopement as, refers to when a resident leaves the premises or a safe area without authorization (i.e., an order for discharge or leave of absence) and/or any necessary supervision to do so.
The facility implemented corrective action plans to include: Revision of the resident elopement policy and procedures, in-servicing staff on Missing Resident Response Protocol & Prevention, an increase WanderGuard testing to three (3) times daily, an updated care plan for R20, and updated treatment administration record to monitor R20's behavior.The facility did not verify the allegation of Quality of Care/Treatment; however, this surveyor's investigation will substantiate a past noncompliance finding of the deficient practice of residents receiving adequate supervision and assistance devices to prevent accidents as evidenced by R20's elopement from the monitored area and the building of residence for approximately 2 hours.
Facility ID: