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Complaint Investigation

Hebrew Home Of Greater Washington

October 17, 2025 · Rockville, MD · 6121 Montrose Road
Citations 2
CMS Rating 5/5
Beds 558
Provider ID 215071
Healthcare Facility
Hebrew Home Of Greater Washington
Rockville, MD  ·  View full profile →
Source Document
Official CMS Inspection Report (Medicare.gov)
Downloaded from CMS/Medicare.gov. Reflects what state inspectors documented and does not include the facility's plan of correction, which is submitted separately. Facilities may have taken corrective actions since this report was released.
Inspection Summary

HEBREW HOME OF GREATER WASHINGTON in ROCKVILLE, MD — inspection on October 17, 2025.

Found 2 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

Inspection Findings

FF0600
Freedom from Abuse, Neglect, and Exploitation Deficiencies

statement.[SW] was a little too passionate.I could tell R17 was not happy with the tone. I would

revision and approval date of 01/2025 was reviewed without concerns.

Within Section I.

Policy

suspecting, or receiving any allegation of abuse, neglect or exploitation shall immediately report any of the above circumstances to their immediate supervisor, the Clinical Team Manager for the unit (Hebrew Home of Greater [NAME]), their shift supervisor, or Executive Director.

Reporting must be immediate, without delay.

Further, the policy defines abuse as, the willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain, or mental anguish. It includes verbal abuse, sexual abuse, physical abuse, and mental abuse. 3.

Psychological or verbal abuse: Mistreatment that affects a person's emotional or mental health or wellbeing, including but not limited to: intimidation, threats of punishment or harm, harassment, humiliation, insults, belittlement, or isolation.

The use of oral, written or gestured language that disparages or demeans residents or their families, regardless of their age, ability to comprehend, or disability.

Examples include, but are not limited to: threats of harm; saying things to frighten a resident.The facility implemented corrective action plans to include: The termination of SW24, education/in-servicing provided to all staff on abuse and communication which was reviewed without concerns, and education provided to outside coordination of care workers on abuse and reporting and accompanying policy requiring the same.

The facility provided a copy of email correspondence between the Director of Social Work and the support planner from the community integration service company.

The email was dated 7/3/25 and stated, in part, if you are vising any residents in our facility and you see anything that could be misconstrued as hostile, negative, abusive, or unprofessional by our staff toward any resident, we ask that you inform someone of what you saw, no matter how miniscule or flagrant it may be. We at HHGW want to insure [sic] the best overall experience and safety to our residents.

The email was acknowledged and signed by the support planner on 7/7/25.The facility verified the allegations of Quality of Care/Treatment and Administration/Personnel; however, this surveyor's investigation will substantiate a past noncompliance finding of the deficient practice of abuse (mental/verbal) as evidenced by a social worker demonstrating verbal and non-verbal aggressive behavior toward the resident which caused and had the potential to cause the resident to experience humiliation, intimidation, shame, agitation, and/or degradation and did not promote an environment to enhance the resident's dignity.

215071 10/17/2025

Hebrew Home of Greater Washington 6121 Montrose Road Rockville, MD 20852

monitored area and the building of residence for approximately 2 hours.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in ROCKVILLE, MD, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from HEBREW HOME OF GREATER WASHINGTON or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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About This Inspection Report

Source: This inspection report was downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases nursing home inspection reports in bulk. The findings reflect what state surveyors documented in the official Form CMS-2567 Statement of Deficiencies on the date of the inspection.

Plan of correction not included: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to their state survey agency and those responses may not appear in CMS public data at the time of release. The absence of a plan of correction in this report does not mean one was not filed. Readers who want information about corrective steps taken by the facility are encouraged to contact the facility or their state survey agency directly.

Corrections may have been made: This report reflects conditions observed on the date of the survey. The facility may have implemented staffing changes, additional training, policy revisions, or other corrective actions since this report was issued. We publish what CMS provides and encourage readers to seek current information from the facility.