Pleasant View Healthcare Center
Inspection Findings
F-Tag F0573
F 0573 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few
Let each resident or the resident's legal representative access or purchase copies of all the resident's records. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on complaint, interviews with facility staff, and reviews of all pertinent administrative records, it was determined that the facility failed to provide Resident #1's representative with a copy of the Resident's #1 medical
record in a timely manner. This was evident for 1 of 3 residents reviewed during a complaint survey.The findings include:Review of complaint #2624577 on 10/28/2025 revealed an allegation the facility did not honor Resident #1's representative's request to obtain a copy of Resident #1 medical record on 04/08/2025 and 09/18/2025.Resident #1 was admitted to the facility on [DATE REDACTED] with diagnosis that are not limited to a cerebrovascular accident, Parkinsonism, and vascular dementia. Resident #1 was deemed incompetent by 2 physicians at the previous long term care facility on October 30, 2024. A review of Resident #1's admission face sheet, dated 12/02/2024, listed Resident #1's daughter as emergency contact #1 and the healthcare surrogate for Resident #1.On 09/23/2025 the Office of Health Care Quality received a complaint regarding Resident #1 alleging that an authorization form for the release of Resident #1's medical records was submitted to the facility twice during Resident #1's residency at the facility. Resident #1's representative was informed that the medical record request would need to be referred to the facility's legal team. In an interview with the facility administrator on 10/28/2025 at 1:50 PM, the facility administrator advised the nurse surveyor that the 2 written requests for Resident #1's medical record were sent to the corporate staff and they said they would not release Resident #1's medical records to Resident #1's responsible party.
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99) Previous Versions Obsolete
Facility ID:
If continuation sheet
Event ID:
PLEASANT VIEW HEALTHCARE CENTER in MOUNT AIRY, MD inspection on recent inspection.
Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.
Frequently Asked Questions
- What is an F-tag violation?
- F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
- Were these violations corrected?
- Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
- How often do nursing home inspections happen?
- CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
- What should families do about these violations?
- Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in MOUNT AIRY, MD, (5) Report new concerns to state authorities.
- Where can I see the full inspection report?
- Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from PLEASANT VIEW HEALTHCARE CENTER or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.