Complete Care At Heritage Llc
COMPLETE CARE AT HERITAGE LLC in DUNDALK, MD — inspection on February 25, 2026.
Found 5 citations. Severity: Standard violations.
Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.
Inspection Findings
reeducated on abuse prohibition and mandatory reporting. 7) All interviewable residents in facility
Performance Improvement) meeting was held on 12/1/25.
The Surveyor verified completion of the
215135 02/25/2026
Complete Care at Heritage LLC 7232 German Hill Road Dundalk, MD 21222
the MDS assessment with an ARD of 2/11/26, Section E0200, Behavioral Symptom - Presence and
revealed Resident #14's February 2026 MAR documented Resident #14 received Gabapentin 3 times
(High-Risk Drug Classes), failed to capture the anticonvulsant (Gabapentin). On 2/25/26 at 11:21 AM an interview was conducted with the MDS Coordinator, Staff #28.
Staff #28 confirmed that she did not see the behaviors on the form and that the Gabapentin was missed.
Staff #28 stated that she made the Nursing Home Administrator and the Director of Nursing aware of the errors.
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Complete Care at Heritage LLC 7232 German Hill Road Dundalk, MD 21222
Tuesday and Friday as ordered for the month of January 2026 and February of 2026.
This was evident
Include: An interview was conducted with the responsible party (RP) of Resident #12 on 2/20/26 at approximately 2PM.
The RP of Resident # 12 complained that the Resident has had no shower in the last 2 months. An interview was held with Resident #12 on 2/20/26 at 12:30PM who is alert and oriented and can make his/her needs known. Resident #12 also stated he/she has had no shower in the last 2 months and stated he/she wanted a shower.
There was one time in [DATE] that the resident refused a shower/bed bath because he/she had diarrhea.
The Surveyor reviewed the treatment and GNA (Geriatric Nursing Assistant) record and the documentation showed Resident # 12 has only received a bed bath, but not a shower.
The resident is not opposed to a bed bath once in a while, however she/he should be offered a shower on his/her shower days and not a bed bath.
The administrator was made aware of this on Friday 2/20/26 and said ok.
215135 02/25/2026
Complete Care at Heritage LLC 7232 German Hill Road Dundalk, MD 21222
Review of Resident #13's hospital Discharge summary dated [DATE] revealed the Resident was ordered Ertapenem 1 gm intravenous antibiotic every day to end on 1/30/26.
Review of Resident #13's January 2026 Medication Administration Record revealed the Resident did not receive Ertapenem on 1/30/26.Further review of Resident #13's physician ordered revealed the Resident's antibiotic was changed from Ertapenem to Meropenem 2 gm intravenous antibiotic every 8 hours on 2/4/26.
Review of Resident #13's February 2026 Medication Administration Record revealed there is no evidence the Resident received Meropenem on 2/15/26 at 10:00 PM.
Interview with the Director of Nursing on 2/25/26 at 8:30 AM confirmed the facility staff failed to administer antibiotic medication to Resident #13 on 1/30/26 and 2/15/26.
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Complete Care at Heritage LLC 7232 German Hill Road Dundalk, MD 21222
section of the medical record where it was documented that Resident #1 received oxygen therapy.
changing of oxygen tubing, and if humidification was used.