Complete Care At Heritage Llc
Complete Care at Heritage LLC in DUNDALK, MD — inspection on February 25, 2026.
Found 5 citations. Severity: Standard violations.
Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.
Inspection Findings
reeducated on abuse prohibition and mandatory reporting. 7) All interviewable residents in facility
Performance Improvement) meeting was held on 12/1/25.
The Surveyor verified completion of the
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Complete Care at Heritage LLC 7232 German Hill Road Dundalk, MD 21222
the MDS assessment with an ARD of 2/11/26, Section E0200, Behavioral Symptom - Presence and
revealed Resident #14's February 2026 MAR documented Resident #14 received Gabapentin 3 times
(High-Risk Drug Classes), failed to capture the anticonvulsant (Gabapentin). On 2/25/26 at 11:21 AM an interview was conducted with the MDS Coordinator, Staff #28.
Staff #28 confirmed that she did not see the behaviors on the form and that the Gabapentin was missed.
Staff #28 stated that she made the Nursing Home Administrator and the Director of Nursing aware of the errors.
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Complete Care at Heritage LLC 7232 German Hill Road Dundalk, MD 21222
Tuesday and Friday as ordered for the month of January 2026 and February of 2026.
This was evident
Include: An interview was conducted with the responsible party (RP) of Resident #12 on 2/20/26 at approximately 2PM.
The RP of Resident # 12 complained that the Resident has had no shower in the last 2 months. An interview was held with Resident #12 on 2/20/26 at 12:30PM who is alert and oriented and can make his/her needs known. Resident #12 also stated he/she has had no shower in the last 2 months and stated he/she wanted a shower.
There was one time in [DATE] that the resident refused a shower/bed bath because he/she had diarrhea.
The Surveyor reviewed the treatment and GNA (Geriatric Nursing Assistant) record and the documentation showed Resident # 12 has only received a bed bath, but not a shower.
The resident is not opposed to a bed bath once in a while, however she/he should be offered a shower on his/her shower days and not a bed bath.
The administrator was made aware of this on Friday 2/20/26 and said ok.
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Complete Care at Heritage LLC 7232 German Hill Road Dundalk, MD 21222
Review of Resident #13's hospital Discharge summary dated [DATE] revealed the Resident was ordered Ertapenem 1 gm intravenous antibiotic every day to end on 1/30/26.
Review of Resident #13's January 2026 Medication Administration Record revealed the Resident did not receive Ertapenem on 1/30/26.Further review of Resident #13's physician ordered revealed the Resident's antibiotic was changed from Ertapenem to Meropenem 2 gm intravenous antibiotic every 8 hours on 2/4/26.
Review of Resident #13's February 2026 Medication Administration Record revealed there is no evidence the Resident received Meropenem on 2/15/26 at 10:00 PM.
Interview with the Director of Nursing on 2/25/26 at 8:30 AM confirmed the facility staff failed to administer antibiotic medication to Resident #13 on 1/30/26 and 2/15/26.
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Complete Care at Heritage LLC 7232 German Hill Road Dundalk, MD 21222
section of the medical record where it was documented that Resident #1 received oxygen therapy.
changing of oxygen tubing, and if humidification was used.
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Source: This inspection report was downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases nursing home inspection reports in bulk. The findings reflect what state surveyors documented in the official Form CMS-2567 Statement of Deficiencies on the date of the inspection.
Plan of correction not included: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to their state survey agency and those responses may not appear in CMS public data at the time of release. The absence of a plan of correction in this report does not mean one was not filed. Readers who want information about corrective steps taken by the facility are encouraged to contact the facility or their state survey agency directly.
Corrections may have been made: This report reflects conditions observed on the date of the survey. The facility may have implemented staffing changes, additional training, policy revisions, or other corrective actions since this report was issued. We publish what CMS provides and encourage readers to seek current information from the facility.