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Complaint Investigation

Montcare At Bethesda

Inspection Date: October 10, 2025
Total Violations 4
Facility ID 215095
Location BETHESDA, MD
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Inspection Findings

F-Tag F0656

Resident Assessment and Care Planning Deficiencies
Harm Level: Potential for More Than Minimal Harm

F 0656 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. **NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on

record review and interview, it was determined that the facility failed to update the comprehensive care plan. This was found to be evident for 1 (Resident #11) out of 12 residents reviewed for care plans.The findings include:According to the Centers for Medicare & Medicaid Services (CMS), a comprehensive care plan is a detailed, individualized plan developed for each resident that addresses the resident's medical, nursing, psychosocial, and functional needs. The care plan specifies interventions, services, and treatments required to meet the resident's needs and achieve the desired outcomes, and it must be reviewed and updated regularly to reflect any changes in the resident's condition or care requirements.On 10/08/2025 at 8:57 AM, this surveyor conducted a record review of Resident #11's progress notes. A Skin and Wound Note documented, Patient has new wounds to [Resident #11's] bilateral buttocks abscess.On 10/08/2025 at 10:14 AM, a review of the documentation for Resident #11's Wound assessment dated [DATE REDACTED] showed that Resident #11 had developed a new wound, identified as an abscess of the bilateral buttocks.On 10/09/2025 at 10:39 AM, a record review of Resident #11's Care Plan, including its revision history, showed that the resident's care plan had not been updated to include a care plan for the resident's new wound.On 10/08/2025 at 2:02 PM, this surveyor conducted an interview with Nurse Practitioner (NP) #5. During the interview, NP #5 confirmed that the resident had developed an abscess on 08/04/2025 during a wound care assessment.On 10/09/2025 at 1:19 PM, this surveyor conducted an interview with the Director of Nursing (DON). The surveyor explained the concern that the comprehensive care plan had not been updated after the resident developed a new wound. The DON reviewed Resident #11's chart and confirmed that the care plan had not been updated when the wound developed on 08/04/2025.The DON explained that around this time (08/04/2025), the facility employed a wound treatment nurse who was responsible for updating care plans. He stated that the care plans were not being updated as required and confirmed that

the employee was subsequently terminated. When asked what an appropriate care plan entry for a new wound would include, the DON stated it would indicate potential/actual impairment to skin integrity r/t [related to] [insert specific wound description here]. The surveyor communicated that this concern would be brought to the Office of Health Care Quality for review.

Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date

these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.

LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE

TITLE

(X6) DATE

FORM CMS-2567 (02/99) Previous Versions Obsolete

Facility ID:

If continuation sheet

Event ID:

Printed: 04/13/2026 Form Approved OMB No. 0938-0391

Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION

(X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER:

(X2) MULTIPLE CONSTRUCTION

B. Wing

A. Building

(X3) DATE SURVEY COMPLETED

10/10/2025

NAME OF PROVIDER OR SUPPLIER

STREET ADDRESS, CITY, STATE, ZIP CODE

Montcare at Bethesda

6530 Democracy Boulevard Bethesda, MD 20817

For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG

SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

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F-Tag F0684

Quality of Life and Care Deficiencies
Harm Level: Potential for More Than Minimal Harm

F 0684

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Level of Harm - Minimal harm or potential for actual harm

Based on review of facility-reported incident and a complaint, record review and interview, it was determined that the facility failed to obtain a physician's order prior to performing a straight catheterization.

This was evident for 1 (Resident #4) of 14 residents reviewed during the complaint survey. The findings include:A straight catheterization is a procedure where a thin, hollow tube is inserted into the bladder through the urethra to drain urine and then removed after the bladder is empty.On 10/6/25 at 11:24 AM, a

review of the facility-reported incident #292100 dated 11/3/24, at 8:27 PM, revealed an incident involving Resident #4 and the alleged Licensed Practical Nurse (LPN #3) and Registered Nurse (RN #4). Both nurses were suspended pending investigation. Also, a complaint #292101 regarding the same issue was reported by Resident #4 on 11/4/25 at 3:34 PM.On 10/7/25 at 8:26 AM, a review of progress notes written

on 11/2/24 at 10:40 PM indicated that the Director of Nursing (DON) received a call from Resident #4, who stated that on 11/1/24 around 3:00 AM, 2 nurses collected a urine sample against his/her will.On 10/7/25 at 9:00 AM, a review of the physician orders showed an order written on 10/31/2024 which stated: Check Complete Blood Count (CBC), Complete Metabolic Panel and Urinalysis with Culture and Sensitivity (UA C & S) to rule out infection, one time only until 11/1/2024. However, there was no evidence that a straight catheterization was written.On 10/7/25 at 9:18 AM, a review of Resident #4's medical record revealed a BIMS (Brief Interview for Mental Status) score of 15 which indicated intact cognitive function. On 10/7/25 at 10:44 AM, in an interview with Resident #4, he/she confirmed that the incident occurred around 3:00 AM.

Resident #4 stated that 2 nurses asked if he/she could walk to the bathroom for a urine sample, to which

the resident replied no. However, the nurses proceeded to insert a catheter without obtaining consent or explaining the procedure. The resident added that he/she contacted the local police department, feeling violated.On 10/8/25 at 12:48 PM, during an interview with LPN #2, he/she stated that the nurses were expected to inform and explain the procedure before obtaining a urine specimen from an alert resident.

LPN #2 added that if nurses were to obtain urine via straight catheterization, both resident consent and a physician's order would be necessary.On 10/9/25 at 8:44 AM, a review of the facility's Catheterization policy (implemented on 5/15/23 and revised on 2/3/25) indicated the following guidelines: Urinary catheters shall be inserted by licensed nurses under the orders of the attending physician. For straight or intermittent catheterizations, obtain a physician's order for frequency of catheterization.On 10/9/25 at 11:00 AM, the DON confirmed that a straight catheterization order was not obtained because the procedure was completed based on the nurse's judgement. The DON was notified of this concern.On 10/9/25 at 12:38 PM,

the [NAME] president of Clinical Services was notified and acknowledged this concern.

Residents Affected - Few

FORM CMS-2567 (02/99) Previous Versions Obsolete

Event ID:

Facility ID:

If continuation sheet

Printed: 04/13/2026 Form Approved OMB No. 0938-0391

Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION

(X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER:

(X2) MULTIPLE CONSTRUCTION

B. Wing

A. Building

(X3) DATE SURVEY COMPLETED

10/10/2025

NAME OF PROVIDER OR SUPPLIER

STREET ADDRESS, CITY, STATE, ZIP CODE

Montcare at Bethesda

6530 Democracy Boulevard Bethesda, MD 20817

For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG

SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

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F-Tag F0686

Quality of Life and Care Deficiencies
Harm Level: Potential for More Than Minimal Harm

F 0686

recommendations. He was made aware of no wound care documentation on 8/28/25 - 8/31/25 and was not sure why wound care was not completed.

Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few

FORM CMS-2567 (02/99) Previous Versions Obsolete

Event ID:

Facility ID:

If continuation sheet

Printed: 04/13/2026 Form Approved OMB No. 0938-0391

Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION

(X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER:

(X2) MULTIPLE CONSTRUCTION

B. Wing

A. Building

(X3) DATE SURVEY COMPLETED

10/10/2025

NAME OF PROVIDER OR SUPPLIER

STREET ADDRESS, CITY, STATE, ZIP CODE

Montcare at Bethesda

6530 Democracy Boulevard Bethesda, MD 20817

For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG

SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

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F-Tag F0842

Resident Assessment and Care Planning Deficiencies
Harm Level: Potential for More Than Minimal Harm

F 0842 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few

FORM CMS-2567 (02/99) Previous Versions Obsolete

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Based on medical record reviews and interviews it was determined that the facility failed to ensure medical records were accurate. This was evident for 1 (Resident #9) of 12 residents reviewed for accurate medical

record documentation during the complaint survey. The findings include:A mediport is a small, implantable device with a catheter, surgically placed under the skin to provide long-term, reliable venous access for medications, blood transfusions, and blood draws.During a medical record review on 10/08/25 at 10:07 AM

it was discovered Resident #9 had a mediport in place and had an order starting on 5/04/25 to Flush implanted port monthly every day shift every 1 month starting on the 4th for 28 days. It was revealed the order had been signed off as completed daily from 5/04/25 -5/31/25, 6/04/25 - 6/31/25, 7/01/25, 7/04/25 -7/07/25 on the Treatment Administration Record (TAR).Additional record review revealed that Resident #9 had his/her mediport removed on 6/13/25. The order to flush the mediport monthly continued to be signed off as completed every day from 6/14 -6/30, on 7/01, and on 7/04 - 7/07.Further record review revealed the order to flush the mediport monthly was discontinued for Resident #9 on 7/08/25 due to port removed.During an interview with the Director of Nursing on 10/10/25 at 12:10 PM he advised that the order should not be signed off unless it was completed and the order should have only been signed off as completed on the date it was due, the 4th of the month. He confirmed the order to flush the mediport should not have been signed off as completed on the dates after the mediport was removed.

Event ID:

Facility ID:

If continuation sheet

πŸ“‹ Inspection Summary

MONTCARE AT BETHESDA in BETHESDA, MD inspection on recent inspection.

Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.

What this means: Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. All deficiencies must be corrected within required timeframes and are subject to follow-up verification.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in BETHESDA, MD, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from MONTCARE AT BETHESDA or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.
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