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Complaint Investigation

Westgate Hills Rehab & Healthcare Ctr

December 31, 2025 · Baltimore, MD · 10 North Rock Glen Road
Citations 2
CMS Rating 2/5
Beds 120
Provider ID 215299
Healthcare Facility
Westgate Hills Rehab & Healthcare Ctr
Baltimore, MD  ·  View full profile →
Source Document
Official CMS Inspection Report (Medicare.gov)
Downloaded from CMS/Medicare.gov. Reflects what state inspectors documented and does not include the facility's plan of correction, which is submitted separately. Facilities may have taken corrective actions since this report was released.
Inspection Summary

WESTGATE HILLS REHAB & HEALTHCARE CTR in BALTIMORE, MD — inspection on December 31, 2025.

Found 2 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

Inspection Findings

FF0684
Quality of Life and Care Deficiencies

The surveyor asked the DON what type of treatment would be offered to a resident with moisture associated skin damage (MASD) and she explained that a barrier cream after incontinent care and watching the wound closely would be standard practice.

However, if the wound nurse practitioner assessed the wound, they may provide other wound care orders for us to follow.

The DON was notified of the following concerns: inconsistency with Resident #2 skin assessment documentation less than 24 hours after admission (the resident's admitting nurse documented: skin intact on10/2/2025; the facility's wound care nurse documented: pressure ulcer stage 3 on left buttock on 10/3/2025 and the NP documented MASD on 10/3/2025).

There was also no indication that the wound care treatment was initiated upon admission.

The resident wound care treatment was started on 10/12/2025, which potentially contributed to a decline in the resident skin integrity.

The DON stated that she will review resident's hospital records.

On 12/31/2025 at 3:53 pm, the DON stated that she reviewed the resident's hospital record which did not indicate that the resident had a wound upon discharge from the hospital.

215299 12/31/2025

Westgate Hills Rehab & Healthcare Ctr 10 North Rock Glen Road Baltimore, MD 21229

The surveyor reviewed Resident #7's medical records with the DON.

The DON verified that there was no assessment or documentation of the resident's behavior.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in BALTIMORE, MD, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from WESTGATE HILLS REHAB & HEALTHCARE CTR or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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About This Inspection Report

Source: This inspection report was downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases nursing home inspection reports in bulk. The findings reflect what state surveyors documented in the official Form CMS-2567 Statement of Deficiencies on the date of the inspection.

Plan of correction not included: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to their state survey agency and those responses may not appear in CMS public data at the time of release. The absence of a plan of correction in this report does not mean one was not filed. Readers who want information about corrective steps taken by the facility are encouraged to contact the facility or their state survey agency directly.

Corrections may have been made: This report reflects conditions observed on the date of the survey. The facility may have implemented staffing changes, additional training, policy revisions, or other corrective actions since this report was issued. We publish what CMS provides and encourage readers to seek current information from the facility.