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Complaint Investigation

Parsons Hill Rehabilitation & Health Care Center

Inspection Date: August 19, 2025
Total Violations 1
Facility ID 225390
Location WORCESTER, MA
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Inspection Findings

F-Tag F0628

Resident Rights Deficiencies
Harm Level: Potential for More Than Minimal Harm

F 0628 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Some

FORM CMS-2567 (02/99) Previous Versions Obsolete

Discharge.-A copy of Resident #2's Notice of Intent to Discharge was sent to the Office of the State Long-Term Care Ombudsman.3. Resident #4 was admitted to the Facility in July 2025, diagnoses included acute and subacute infective endocarditis and pneumonia. Review of Resident #4's admission MDS assessment, dated 07/14/25, indicated he/she was alert, oriented and scored a 15 on the BIMS assessment. Review of Resident #4's Nursing Progress Note, dated 07/30/25, indicated Resident #4 was discharged to his/her family's home. Review of Resident #4's medical record indicated there was no documentation to support that: -Resident #4 was issued a Notice of Intent to Discharge. -A copy of Resident #4's Notice of Intent to Discharge was sent to the Office of the State Long-Term Care Ombudsman. During an interview on 08/19/25 at 1:39 P.M., the Director of Social Services said that she had not been issuing the Notices of Intent to Discharge to the short term stay residents and she had not been notifying the Office of the State Long-Term Care Ombudsman of the short term stay resident discharges. During an interview on 08/19/25 at 4:10 P.M., the Administrator said they were unaware they were required to issue Notices of Intent to Discharge to short term stay residents or notify the Office of the State Long-Term Care Ombudsman.

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📋 Inspection Summary

PARSONS HILL REHABILITATION & HEALTH CARE CENTER in WORCESTER, MA inspection on recent inspection.

Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.

What this means: Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. All deficiencies must be corrected within required timeframes and are subject to follow-up verification.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in WORCESTER, MA, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from PARSONS HILL REHABILITATION & HEALTH CARE CENTER or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.
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