Complaint Investigation

Parsons Hill Rehabilitation & Health Care Center

August 19, 2025 · Worcester, MA · 1350 Main Street

Citations 1

CMS Rating 2/5

Beds 162

Provider ID 225390

Healthcare Facility

Parsons Hill Rehabilitation & Health Care Center

Worcester, MA · View full profile →

Source Document

Official CMS Inspection Report (Medicare.gov)

Downloaded from CMS/Medicare.gov. Reflects what state inspectors documented and does not include the facility's plan of correction, which is submitted separately. Facilities may have taken corrective actions since this report was released.

Inspection Summary

PARSONS HILL REHABILITATION & HEALTH CARE CENTER in WORCESTER, MA — inspection on August 19, 2025.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

Inspection Findings

FF0628

Resident Rights Deficiencies

Potential for More Than Minimal Harm

Review of Resident #4's admission MDS assessment, dated 07/14/25, indicated he/she was alert, oriented and scored a 15 on the BIMS assessment.

Review of Resident #4's Nursing Progress Note, dated 07/30/25, indicated Resident #4 was discharged to his/her family's home.

Review of Resident #4's medical record indicated there was no documentation to support that: -Resident #4 was issued a Notice of Intent to Discharge. -A copy of Resident #4's Notice of Intent to Discharge was sent to the Office of the State Long-Term Care Ombudsman.

During an interview on 08/19/25 at 1:39 P.M., the Director of Social Services said that she had not been issuing the Notices of Intent to Discharge to the short term stay residents and she had not been notifying the Office of the State Long-Term Care Ombudsman of the short term stay resident discharges.

During an interview on 08/19/25 at 4:10 P.M., the Administrator said they were unaware they were required to issue Notices of Intent to Discharge to short term stay residents or notify the Office of the State Long-Term Care Ombudsman.

Facility ID:

Frequently Asked Questions

What is an F-tag violation?

F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.

Were these violations corrected?

Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.

How often do nursing home inspections happen?

CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.

What should families do about these violations?

Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in WORCESTER, MA, (5) Report new concerns to state authorities.

Where can I see the full inspection report?

Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from PARSONS HILL REHABILITATION & HEALTH CARE CENTER or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.

More Reports

About This Inspection Report

Source: This inspection report was downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases nursing home inspection reports in bulk. The findings reflect what state surveyors documented in the official Form CMS-2567 Statement of Deficiencies on the date of the inspection.

Plan of correction not included: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to their state survey agency and those responses may not appear in CMS public data at the time of release. The absence of a plan of correction in this report does not mean one was not filed. Readers who want information about corrective steps taken by the facility are encouraged to contact the facility or their state survey agency directly.

Corrections may have been made: This report reflects conditions observed on the date of the survey. The facility may have implemented staffing changes, additional training, policy revisions, or other corrective actions since this report was issued. We publish what CMS provides and encourage readers to seek current information from the facility.