WESTFIELD GARDENS NURSING AND REHAB

πŸ“ 37 FEEDING HILLS ROAD, westfield, MA 01085 πŸ“ž 4135682341 πŸ›οΈ 80 beds

Overall Rating

⭐⭐
2/5

Health Inspection

⭐⭐
2/5

Staffing

⭐⭐⭐
3/5

Quality Measures

⭐⭐⭐⭐
4/5

Inspection History Overview

101
Total Violations
8 years of data
$48,750
Total Fines
2 penalties
5
Inspections
Since 2014
21
Quality Metrics
Tracked measures

Health Violations by Year

2025 27 violations

Tag 0550 D Jan 15, 2025

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

βœ“ Corrected: Feb 26, 2025
Tag 0557 D Jan 15, 2025

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

βœ“ Corrected: Feb 26, 2025
Tag 0558 D Jan 15, 2025

Reasonably accommodate the needs and preferences of each resident.

βœ“ Corrected: Feb 26, 2025
Tag 0578 D Jan 15, 2025

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

βœ“ Corrected: Feb 26, 2025
Tag 0580 D Jan 15, 2025

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

βœ“ Corrected: Feb 26, 2025
Tag 0584 E Jan 15, 2025

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

βœ“ Corrected: Feb 26, 2025
Tag 0585 D Jan 15, 2025

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

βœ“ Corrected: Feb 26, 2025
Tag 0600 D Jan 15, 2025

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

βœ“ Corrected: Feb 26, 2025
Tag 0658 D Jan 15, 2025

Ensure services provided by the nursing facility meet professional standards of quality.

βœ“ Corrected: Feb 26, 2025
Tag 0677 D Jan 15, 2025

Provide care and assistance to perform activities of daily living for any resident who is unable.

βœ“ Corrected: Feb 26, 2025
Tag 0684 D Jan 15, 2025

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

βœ“ Corrected: Feb 26, 2025
Tag 0689 D Jan 15, 2025

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Feb 26, 2025
Tag 0690 E Jan 15, 2025

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

βœ“ Corrected: Feb 26, 2025
Tag 0692 E Jan 15, 2025

Provide enough food/fluids to maintain a resident's health.

βœ“ Corrected: Feb 26, 2025
Tag 0695 D Jan 15, 2025

Provide safe and appropriate respiratory care for a resident when needed.

βœ“ Corrected: Feb 26, 2025
Tag 0697 D Jan 15, 2025

Provide safe, appropriate pain management for a resident who requires such services.

βœ“ Corrected: Feb 26, 2025
Tag 0710 D Jan 15, 2025

Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.

βœ“ Corrected: Feb 26, 2025
Tag 0803 F Jan 15, 2025

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

βœ“ Corrected: Feb 26, 2025
Tag 0804 E Jan 15, 2025

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

βœ“ Corrected: Feb 26, 2025
Tag 0806 D Jan 15, 2025

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

βœ“ Corrected: Feb 26, 2025

2024 1 violations

Tag 0573 D Jan 31, 2024

Let each resident or the resident's legal representative access or purchase copies of all the resident's records.

βœ“ Corrected: Feb 14, 2024

2023 19 violations

Tag 0558 D Nov 8, 2023

Reasonably accommodate the needs and preferences of each resident.

βœ“ Corrected: Dec 19, 2023
Tag 0584 F Nov 8, 2023

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

βœ“ Corrected: Dec 19, 2023
Tag 0623 F Nov 8, 2023

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

βœ“ Corrected: Dec 19, 2023
Tag 0644 D Nov 8, 2023

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

βœ“ Corrected: Dec 19, 2023
Tag 0655 D Nov 8, 2023

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

βœ“ Corrected: Dec 19, 2023
Tag 0656 D Nov 8, 2023

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: Dec 19, 2023
Tag 0661 D Nov 8, 2023

Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

βœ“ Corrected: Dec 19, 2023
Tag 0676 D Nov 8, 2023

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

βœ“ Corrected: Dec 19, 2023
Tag 0677 D Nov 8, 2023

Provide care and assistance to perform activities of daily living for any resident who is unable.

βœ“ Corrected: Dec 19, 2023
Tag 0689 D Nov 8, 2023

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Dec 19, 2023
Tag 0695 D Nov 8, 2023

Provide safe and appropriate respiratory care for a resident when needed.

βœ“ Corrected: Dec 19, 2023
Tag 0756 F Nov 8, 2023

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

βœ“ Corrected: Dec 19, 2023
Tag 0758 D Nov 8, 2023

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

βœ“ Corrected: Dec 19, 2023
Tag 0804 E Nov 8, 2023

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

βœ“ Corrected: Dec 19, 2023
Tag 0812 F Nov 8, 2023

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

βœ“ Corrected: Dec 19, 2023
Tag 0842 D Nov 8, 2023

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

βœ“ Corrected: Dec 19, 2023
Tag 0883 D Nov 8, 2023

Develop and implement policies and procedures for flu and pneumonia vaccinations.

βœ“ Corrected: Jan 22, 2024
Tag 0921 E Nov 8, 2023

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

βœ“ Corrected: Dec 19, 2023
Tag 0941 F Nov 8, 2023

Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.

βœ“ Corrected: Dec 19, 2023

2022 13 violations

Tag 0550 D Aug 8, 2022

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

βœ“ Corrected: Sep 7, 2022
Tag 0623 D Aug 8, 2022

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

βœ“ Corrected: Sep 7, 2022
Tag 0625 E Aug 8, 2022

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

βœ“ Corrected: Sep 7, 2022
Tag 0656 D Aug 8, 2022

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: Sep 7, 2022
Tag 0657 D Aug 8, 2022

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

βœ“ Corrected: Sep 7, 2022
Tag 0677 D Aug 8, 2022

Provide care and assistance to perform activities of daily living for any resident who is unable.

βœ“ Corrected: Sep 7, 2022
Tag 0690 D Aug 8, 2022

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

βœ“ Corrected: Sep 7, 2022
Tag 0695 D Aug 8, 2022

Provide safe and appropriate respiratory care for a resident when needed.

βœ“ Corrected: Sep 7, 2022
Tag 0761 E Aug 8, 2022

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

βœ“ Corrected: Sep 7, 2022
Tag 0812 E Aug 8, 2022

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

βœ“ Corrected: Sep 7, 2022
Tag 0842 D Aug 8, 2022

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

βœ“ Corrected: Sep 7, 2022
Tag 0880 D Aug 8, 2022

Provide and implement an infection prevention and control program.

βœ“ Corrected: Sep 7, 2022
Tag 0883 D Aug 8, 2022

Develop and implement policies and procedures for flu and pneumonia vaccinations.

βœ“ Corrected: Sep 7, 2022

2020 5 violations

Tag 0880 E Nov 10, 2020

Provide and implement an infection prevention and control program.

βœ“ Corrected: Dec 9, 2020
Tag 0880 D Nov 3, 2020

Provide and implement an infection prevention and control program.

βœ“ Corrected: Nov 20, 2020
Tag 0880 D Oct 29, 2020

Provide and implement an infection prevention and control program.

βœ“ Corrected: Nov 30, 2020
Tag 0880 E Oct 20, 2020

Provide and implement an infection prevention and control program.

βœ“ Corrected: Nov 20, 2020
Tag 0921 E Jan 28, 2020

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

βœ“ Corrected: Mar 28, 2020

2019 20 violations

Tag 0550 D Aug 20, 2019

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

βœ“ Corrected: Oct 16, 2019
Tag 0580 D Aug 20, 2019

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

βœ“ Corrected: Oct 16, 2019
Tag 0607 D Aug 20, 2019

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

βœ“ Corrected: Oct 16, 2019
Tag 0609 D Aug 20, 2019

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

βœ“ Corrected: Oct 16, 2019
Tag 0610 D Aug 20, 2019

Respond appropriately to all alleged violations.

βœ“ Corrected: Oct 16, 2019
Tag 0625 D Aug 20, 2019

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

βœ“ Corrected: Oct 16, 2019
Tag 0636 D Aug 20, 2019

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

βœ“ Corrected: Oct 16, 2019
Tag 0641 E Aug 20, 2019

Ensure each resident receives an accurate assessment.

βœ“ Corrected: Oct 16, 2019
Tag 0655 D Aug 20, 2019

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

βœ“ Corrected: Oct 16, 2019
Tag 0656 D Aug 20, 2019

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: Oct 16, 2019
Tag 0657 D Aug 20, 2019

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

βœ“ Corrected: Oct 16, 2019
Tag 0684 D Aug 20, 2019

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

βœ“ Corrected: Oct 16, 2019
Tag 0687 D Aug 20, 2019

Provide appropriate foot care.

βœ“ Corrected: Oct 16, 2019
Tag 0690 D Aug 20, 2019

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

βœ“ Corrected: Oct 16, 2019
Tag 0755 E Aug 20, 2019

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

βœ“ Corrected: Oct 16, 2019
Tag 0759 D Aug 20, 2019

Ensure medication error rates are not 5 percent or greater.

βœ“ Corrected: Oct 16, 2019
Tag 0761 D Aug 20, 2019

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

βœ“ Corrected: Oct 16, 2019
Tag 0812 E Aug 20, 2019

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

βœ“ Corrected: Oct 16, 2019
Tag 0842 D Aug 20, 2019

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

βœ“ Corrected: Oct 16, 2019
Tag 0880 D Aug 20, 2019

Provide and implement an infection prevention and control program.

βœ“ Corrected: Oct 16, 2019

2018 11 violations

Tag 0578 D Jul 2, 2018

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

βœ“ Corrected: Aug 6, 2018
Tag 0604 D Jul 2, 2018

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

βœ“ Corrected: Aug 6, 2018
Tag 0656 E Jul 2, 2018

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: Aug 6, 2018
Tag 0658 D Jul 2, 2018

Ensure services provided by the nursing facility meet professional standards of quality.

βœ“ Corrected: Aug 6, 2018
Tag 0679 D Jul 2, 2018

Provide activities to meet all resident's needs.

βœ“ Corrected: Aug 6, 2018
Tag 0687 D Jul 2, 2018

Provide appropriate foot care.

βœ“ Corrected: Aug 6, 2018
Tag 0689 D Jul 2, 2018

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Aug 6, 2018
Tag 0804 E Jul 2, 2018

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

βœ“ Corrected: Aug 6, 2018
Tag 0810 D Jul 2, 2018

Provide special eating equipment and utensils for residents who need them and appropriate assistance.

βœ“ Corrected: Aug 6, 2018
Tag 0812 E Jul 2, 2018

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

βœ“ Corrected: Aug 6, 2018
Tag 0880 D Jul 2, 2018

Provide and implement an infection prevention and control program.

βœ“ Corrected: Aug 6, 2018

2017 5 violations

Tag 0273 D Apr 4, 2017

Assess in a timely manner the resident when the resident enters the nursing home.

βœ“ Corrected: May 17, 2017
Tag 0282 D Apr 4, 2017

Provide care by qualified persons according to each resident's written plan of care.

βœ“ Corrected: May 17, 2017
Tag 0323 D Apr 4, 2017

Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

βœ“ Corrected: May 17, 2017
Tag 0328 D Apr 4, 2017

Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.

βœ“ Corrected: May 17, 2017
Tag 0441 D Apr 4, 2017

Have a program that investigates, controls and keeps infection from spreading.

βœ“ Corrected: May 17, 2017

Detailed Inspection Reports

No detailed inspection reports available yet. Check back soon as we're processing new reports daily.

Fines and Penalties by Year

2022 1 penalties totaling $9,750

$9,750
Fine
August 8, 2022
Average: $9,750 | Range: $9,750 - $9,750

2020 1 penalties totaling $39,000

$39,000
Fine
October 20, 2020
Average: $39,000 | Range: $39,000 - $39,000

Fire Safety Deficiencies

Unknown Date

No description available

Inspection Survey Reports

Health

January 31, 2024
0.00

Health

November 8, 2023
0.00

Health

August 8, 2022
0.00

Health

August 20, 2019
0.00

Health

July 2, 2018
0.00

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Ownership Information

For profit - Individual
Independent (Not part of a chain)
225383
225383
4135682341
Hampden

Historical Ownership Records

August 25, 2025
Organization
August 25, 2025
Organization
August 25, 2025
Individual