GOVERNORS CENTER

📍 66 BROAD STREET, westfield, MA 01085 📞 4135625464 🛏️ 100 beds

Overall Rating

1/5

Health Inspection

1/5

Staffing

1/5

Quality Measures

⭐⭐⭐⭐
4/5

Inspection History Overview

67
Total Violations
6 years of data
$247,086
Total Fines
5 penalties
0
Inspections
No data available
21
Quality Metrics
Tracked measures

Health Violations by Year

2022 16 violations

Tag 0584 D Feb 1, 2022

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

✓ Corrected: Mar 24, 2022
Tag 0641 D Feb 1, 2022

Ensure each resident receives an accurate assessment.

✓ Corrected: Mar 24, 2022
Tag 0656 D Feb 1, 2022

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Mar 24, 2022
Tag 0657 D Feb 1, 2022

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

✓ Corrected: Mar 24, 2022
Tag 0658 D Feb 1, 2022

Ensure services provided by the nursing facility meet professional standards of quality.

✓ Corrected: May 4, 2022
Tag 0689 G Feb 1, 2022

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: May 4, 2022
Tag 0695 D Feb 1, 2022

Provide safe and appropriate respiratory care for a resident when needed.

✓ Corrected: May 4, 2022
Tag 0727 D Feb 1, 2022

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

✓ Corrected: Mar 24, 2022
Tag 0756 F Feb 1, 2022

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

✓ Corrected: Mar 24, 2022
Tag 0758 D Feb 1, 2022

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

✓ Corrected: Mar 24, 2022
Tag 0759 D Feb 1, 2022

Ensure medication error rates are not 5 percent or greater.

✓ Corrected: May 4, 2022
Tag 0760 D Feb 1, 2022

Ensure that residents are free from significant medication errors.

✓ Corrected: May 26, 2022
Tag 0790 D Feb 1, 2022

Provide routine and 24-hour emergency dental care for each resident.

✓ Corrected: Mar 24, 2022
Tag 0812 F Feb 1, 2022

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Mar 24, 2022
Tag 0842 D Feb 1, 2022

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

✓ Corrected: Mar 24, 2022
Tag 0919 D Feb 1, 2022

Make sure that a working call system is available in each resident's bathroom and bathing area.

✓ Corrected: Mar 24, 2022

2021 12 violations

Tag 0550 D Mar 17, 2021

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

✓ Corrected: Apr 28, 2021
Tag 0554 D Mar 17, 2021

Allow residents to self-administer drugs if determined clinically appropriate.

✓ Corrected: Apr 28, 2021
Tag 0583 B Mar 17, 2021

Keep residents' personal and medical records private and confidential.

✓ Corrected: Apr 28, 2021
Tag 0656 E Mar 17, 2021

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Apr 28, 2021
Tag 0685 D Mar 17, 2021

Assist a resident in gaining access to vision and hearing services.

✓ Corrected: Apr 28, 2021
Tag 0688 D Mar 17, 2021

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

✓ Corrected: Apr 28, 2021
Tag 0689 D Mar 17, 2021

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Apr 28, 2021
Tag 0690 D Mar 17, 2021

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

✓ Corrected: Apr 28, 2021
Tag 0693 D Mar 17, 2021

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

✓ Corrected: Apr 28, 2021
Tag 0698 D Mar 17, 2021

Provide safe, appropriate dialysis care/services for a resident who requires such services.

✓ Corrected: Apr 28, 2021
Tag 0791 D Mar 17, 2021

Provide or obtain dental services for each resident.

✓ Corrected: Apr 28, 2021
Tag 0842 D Mar 17, 2021

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

✓ Corrected: Apr 28, 2021

2020 3 violations

Tag 0880 D Oct 5, 2020

Provide and implement an infection prevention and control program.

✓ Corrected: Nov 13, 2020
Tag 0880 D Jul 8, 2020

Provide and implement an infection prevention and control program.

✓ Corrected: Aug 28, 2020
Tag 0880 D Jun 17, 2020

Provide and implement an infection prevention and control program.

✓ Corrected: Aug 14, 2020

2019 19 violations

Tag 0550 D Aug 2, 2019

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

✓ Corrected: Oct 3, 2019
Tag 0604 D Aug 2, 2019

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

✓ Corrected: Oct 28, 2019
Tag 0606 D Aug 2, 2019

Not hire anyone with a finding of abuse, neglect, exploitation, or theft.

✓ Corrected: Oct 3, 2019
Tag 0607 D Aug 2, 2019

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

✓ Corrected: Oct 3, 2019
Tag 0609 D Aug 2, 2019

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

✓ Corrected: Oct 3, 2019
Tag 0610 D Aug 2, 2019

Respond appropriately to all alleged violations.

✓ Corrected: Oct 3, 2019
Tag 0641 D Aug 2, 2019

Ensure each resident receives an accurate assessment.

✓ Corrected: Oct 3, 2019
Tag 0656 G Aug 2, 2019

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Oct 3, 2019
Tag 0658 D Aug 2, 2019

Ensure services provided by the nursing facility meet professional standards of quality.

✓ Corrected: Oct 3, 2019
Tag 0689 H Aug 2, 2019

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Oct 3, 2019
Tag 0690 D Aug 2, 2019

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

✓ Corrected: Oct 3, 2019
Tag 0726 E Aug 2, 2019

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

✓ Corrected: Oct 3, 2019
Tag 0740 D Aug 2, 2019

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

✓ Corrected: Oct 3, 2019
Tag 0842 D Aug 2, 2019

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

✓ Corrected: Oct 3, 2019
Tag 0880 D Aug 2, 2019

Provide and implement an infection prevention and control program.

✓ Corrected: Oct 3, 2019
Tag 0883 D Aug 2, 2019

Develop and implement policies and procedures for flu and pneumonia vaccinations.

✓ Corrected: Oct 3, 2019
Tag 0909 E Aug 2, 2019

Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

✓ Corrected: Oct 3, 2019
Tag 0658 G Jan 4, 2019

Ensure services provided by the nursing facility meet professional standards of quality.

✓ Corrected: Feb 18, 2019
Tag 0842 D Jan 4, 2019

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

✓ Corrected: Feb 15, 2019

2018 15 violations

Tag 0551 E Apr 5, 2018

Give the resident's representative the ability to exercise the resident's rights.

✓ Corrected: May 16, 2018
Tag 0578 D Apr 5, 2018

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

✓ Corrected: May 16, 2018
Tag 0583 D Apr 5, 2018

Keep residents' personal and medical records private and confidential.

✓ Corrected: May 16, 2018
Tag 0641 D Apr 5, 2018

Ensure each resident receives an accurate assessment.

✓ Corrected: May 16, 2018
Tag 0656 D Apr 5, 2018

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: May 16, 2018
Tag 0685 D Apr 5, 2018

Assist a resident in gaining access to vision and hearing services.

✓ Corrected: May 16, 2018
Tag 0687 D Apr 5, 2018

Provide appropriate foot care.

✓ Corrected: May 16, 2018
Tag 0689 D Apr 5, 2018

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: May 16, 2018
Tag 0842 D Apr 5, 2018

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

✓ Corrected: May 16, 2018
Tag 0880 D Apr 5, 2018

Provide and implement an infection prevention and control program.

✓ Corrected: May 16, 2018
Tag 0947 E Apr 5, 2018

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

✓ Corrected: May 16, 2018
Tag 0551 D Feb 9, 2018

Give the resident's representative the ability to exercise the resident's rights.

✓ Corrected: Mar 14, 2018
Tag 0607 D Feb 9, 2018

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

✓ Corrected: Mar 14, 2018
Tag 0609 D Feb 9, 2018

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

✓ Corrected: Mar 14, 2018
Tag 0656 D Feb 9, 2018

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Mar 14, 2018

2016 2 violations

Tag 0282 G Dec 28, 2016

Provide care by qualified persons according to each resident's written plan of care.

✓ Corrected: Jan 26, 2017
Tag 0323 G Dec 28, 2016

Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

✓ Corrected: Jan 26, 2017

Detailed Inspection Reports

No detailed inspection reports available yet. Check back soon as we're processing new reports daily.

Fines and Penalties by Year

2022 1 penalties totaling $84,325

$84,325
Fine
February 1, 2022
Average: $84,325 | Range: $84,325 - $84,325

2020 2 penalties totaling $34,500

$15,000
Fine
October 5, 2020
$19,500
Fine
June 17, 2020
Average: $17,250 | Range: $15,000 - $19,500

2019 2 penalties totaling $128,261

$88,920
Fine
August 2, 2019
$39,341
Fine
January 4, 2019
Average: $64,131 | Range: $39,341 - $88,920

Fire Safety Deficiencies

Unknown Date

No description available

Inspection Survey Reports

No survey data available for this facility.

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Ownership Information

Non profit - Corporation
Independent (Not part of a chain)
225313
225313
4135625464
Hampden