Complaint Investigation

Regalcare At Taunton

May 21, 2025 · Taunton, MA · 68 Dean Street - Rear

Citations 2

CMS Rating 1/5

Beds 100

Provider ID 225474

Healthcare Facility

Regalcare At Taunton

Taunton, MA · View full profile →

Source Document

Official CMS Inspection Report (Medicare.gov) · 5 pages

Downloaded from CMS/Medicare.gov. Reflects what state inspectors documented and does not include the facility's plan of correction, which is submitted separately. Facilities may have taken corrective actions since this report was released.

Inspection Summary

REGALCARE AT TAUNTON in TAUNTON, MA — inspection on May 21, 2025.

Found 2 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

Inspection Findings

FF 0600

The DON said CNA #2 told her Resident #1 was combative, hitting her, and called her (CNA #2) a racial slur

Actual harm (CNA #2) had told him/her If you are going to hit me, I am going to hit, you back. The DON said the facility Few affected

F 0600 The DON said CNA #2 told her Resident #1 was combative, hitting her, and called her (CNA #2) a racial slur.

The DON said CNA #2 said she only tapped the back (top side) of Resident #1's left hand, and that she

substantiated the allegation of abuse and that CNA #2 was terminated.

225474

Form Approved OMB

STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA (X2) MULTIPLE CONSTRUCTION (X3) DATE SURVEY AND PLAN OF CORRECTION IDENTIFICATION NUMBER: COMPLETED A.

Building 225474 B.

Wing 05/21/2025

NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE

Regalcare at Taunton 68 Dean Street - Rear Taunton, MA 02780

FF 0607

During an interview on 05/22/25 at 12:29 P

Minimal harm or combative, hit CNA #2 several times and called her (CNA #2) a racial slur. CNA #1 said CNA #2 became Few CNA #1 said CNA #2 then forcefully grabbed Resident by his/her left wrist, slapped the top of his/her left affected

During an interview on 05/21/25 at 2:44 P.M., the Director of Nursing (DON) said that on 03/30/25 around 9:19 A.M.

Nurse #1 notified her that CNA #1 reported that she had witnessed CNA #2 slap Resident #1's hand.

The DON said she started her investigation, told Nurse #1 to notify the Police, and she notified the scheduler to remove CNA #2 from the schedule pending investigation.

The DON said CNA #1 did not immediately report the incident to Nurse #1 per Facility Policy.

The DON said her expectation is that all staff immediately report any concern for potential abuse, and that they should notify the Administrator or DON.

225474

Frequently Asked Questions

What is an F-tag violation?

F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.

Were these violations corrected?

Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.

How often do nursing home inspections happen?

CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.

What should families do about these violations?

Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in TAUNTON, MA, (5) Report new concerns to state authorities.

Where can I see the full inspection report?

Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from REGALCARE AT TAUNTON or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.

More Reports

About This Inspection Report

Source: This inspection report was downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases nursing home inspection reports in bulk. The findings reflect what state surveyors documented in the official Form CMS-2567 Statement of Deficiencies on the date of the inspection.

Plan of correction not included: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to their state survey agency and those responses may not appear in CMS public data at the time of release. The absence of a plan of correction in this report does not mean one was not filed. Readers who want information about corrective steps taken by the facility are encouraged to contact the facility or their state survey agency directly.

Corrections may have been made: This report reflects conditions observed on the date of the survey. The facility may have implemented staffing changes, additional training, policy revisions, or other corrective actions since this report was issued. We publish what CMS provides and encourage readers to seek current information from the facility.