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Complaint Investigation

Regalcare At Taunton

Inspection Date: May 21, 2025
Total Violations 2
Facility ID 225474
Location TAUNTON, MA
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Inspection Findings

F-Tag F 0600

The DON said CNA #2 told her Resident #1 was combative, hitting her, and called her (CNA #2) a racial slur
Harm Level: Actual harm (CNA #2) had told him/her If you are going to hit me, I am going to hit, you back. The DON said the facility
Residents Affected: Few

F 0600 The DON said CNA #2 told her Resident #1 was combative, hitting her, and called her (CNA #2) a racial slur.

The DON said CNA #2 said she only tapped the back (top side) of Resident #1's left hand, and that she Level of Harm - Actual harm (CNA #2) had told him/her If you are going to hit me, I am going to hit, you back. The DON said the facility substantiated the allegation of abuse and that CNA #2 was terminated. Residents Affected - Few

FORM CMS-2567 (02/99) Event ID: Facility ID: If continuation sheet Previous Versions Obsolete Page 3 of 5 225474 Department of Health & Human Services Printed: 08/26/2025 Form Approved OMB Centers for Medicare & Medicaid Services No. 0938-0391

STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA (X2) MULTIPLE CONSTRUCTION (X3) DATE SURVEY AND PLAN OF CORRECTION IDENTIFICATION NUMBER: COMPLETED A. Building 225474 B. Wing 05/21/2025

NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE

Regalcare at Taunton 68 Dean Street - Rear Taunton, MA 02780

For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.

(X4) ID PREFIX TAG SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

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F-Tag F 0607

During an interview on 05/22/25 at 12:29 P
Harm Level: Minimal harm or combative, hit CNA #2 several times and called her (CNA #2) a racial slur. CNA #1 said CNA #2 became
Residents Affected: Few CNA #1 said CNA #2 then forcefully grabbed Resident by his/her left wrist, slapped the top of his/her left

F 0607 During an interview on 05/22/25 at 12:29 P.M., (which included review of her written statement) CNA #1 said around 5:00 A.M., her and CNA #2 were providing care to Resident #1. CNA #1 said Resident #1 became Level of Harm - Minimal harm or combative, hit CNA #2 several times and called her (CNA #2) a racial slur. CNA #1 said CNA #2 became potential for actual harm frustrated and told Resident #1, If you hit me again, I will hit, you back.

Residents Affected - Few CNA #1 said CNA #2 then forcefully grabbed Resident by his/her left wrist, slapped the top of his/her left hand twice and Resident #1 yelled out Ow. CNA #1 said she became anxious about what she saw and that

she did not report the incident to the Nurse on duty.

CNA #1 said she went home after the end of her shift (7:00 A.M.) but knew that she was supposed to report what she had observed. CNA #1 said she went back to the Facility around 9:00 A.M. and told Nurse #1 that CNA #2 had slapped Resident #1's left hand while she (CNA #1) and CNA #2 were providing care to him/her.

During an interview on 05/21/25 at 2:44 P.M., the Director of Nursing (DON) said that on 03/30/25 around 9:19 A.M. Nurse #1 notified her that CNA #1 reported that she had witnessed CNA #2 slap Resident #1's hand. The DON said she started her investigation, told Nurse #1 to notify the Police, and she notified the scheduler to remove CNA #2 from the schedule pending investigation.

The DON said CNA #1 did not immediately report the incident to Nurse #1 per Facility Policy. The DON said her expectation is that all staff immediately report any concern for potential abuse, and that they should notify

the Administrator or DON.

FORM CMS-2567 (02/99) Event ID: Facility ID: If continuation sheet Previous Versions Obsolete Page 5 of 5 225474

📋 Inspection Summary

REGALCARE AT TAUNTON in TAUNTON, MA inspection on recent inspection.

Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.

What this means: Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. All deficiencies must be corrected within required timeframes and are subject to follow-up verification.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in TAUNTON, MA, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from REGALCARE AT TAUNTON or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.
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