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Complaint Investigation

Regalcare At Taunton

May 21, 2025 · Taunton, MA · 68 Dean Street - Rear
Citations 2
CMS Rating 1/5
Beds 100
Provider ID 225474
Healthcare Facility
Regalcare At Taunton
Taunton, MA  ·  View full profile →
Inspection Summary

REGALCARE AT TAUNTON in TAUNTON, MA — inspection on May 21, 2025.

Found 2 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF 0600
The DON said CNA #2 told her Resident #1 was combative, hitting her, and called her (CNA #2) a racial slur
Actual harm (CNA #2) had told him/her If you are going to hit me, I am going to hit, you back. The DON said the facility Few affected

F 0600 The DON said CNA #2 told her Resident #1 was combative, hitting her, and called her (CNA #2) a racial slur.

The DON said CNA #2 said she only tapped the back (top side) of Resident #1's left hand, and that she

substantiated the allegation of abuse and that CNA #2 was terminated.

225474

Form Approved OMB

STATEMENT OF DEFICIENCIES (X1) PROVIDER/SUPPLIER/CLIA (X2) MULTIPLE CONSTRUCTION (X3) DATE SURVEY AND PLAN OF CORRECTION IDENTIFICATION NUMBER: COMPLETED A.

Building 225474 B.

Wing 05/21/2025

NAME OF PROVIDER OR SUPPLIER STREET ADDRESS, CITY, STATE, ZIP CODE

Regalcare at Taunton 68 Dean Street - Rear Taunton, MA 02780

During an interview on 05/21/25 at 2:44 P.M., the Director of Nursing (DON) said that on 03/30/25 around 9:19 A.M.

Nurse #1 notified her that CNA #1 reported that she had witnessed CNA #2 slap Resident #1's hand.

The DON said she started her investigation, told Nurse #1 to notify the Police, and she notified the scheduler to remove CNA #2 from the schedule pending investigation.

The DON said CNA #1 did not immediately report the incident to Nurse #1 per Facility Policy.

The DON said her expectation is that all staff immediately report any concern for potential abuse, and that they should notify the Administrator or DON.

225474

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in TAUNTON, MA, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from REGALCARE AT TAUNTON or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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