WINDSOR NURSING & RETIREMENT HOME

πŸ“ 265 N MAIN ST, south-yarmouth, MA 02664 πŸ“ž 5083943514 πŸ›οΈ 120 beds

Overall Rating

⭐⭐
2/5

Health Inspection

⭐⭐
2/5

Staffing

⭐⭐⭐
3/5

Quality Measures

⭐⭐⭐
3/5

Inspection History Overview

88
Total Violations
8 years of data
$101,919
Total Fines
4 penalties
6
Inspections
Since 2014
21
Quality Metrics
Tracked measures

Health Violations by Year

2025 8 violations

Tag 0584 E Jan 9, 2025

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

βœ“ Corrected: Feb 19, 2025
Tag 0585 D Jan 9, 2025

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

βœ“ Corrected: Feb 19, 2025
Tag 0658 D Jan 9, 2025

Ensure services provided by the nursing facility meet professional standards of quality.

βœ“ Corrected: Feb 19, 2025
Tag 0685 E Jan 9, 2025

Assist a resident in gaining access to vision and hearing services.

βœ“ Corrected: Feb 19, 2025
Tag 0689 D Jan 9, 2025

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Feb 19, 2025
Tag 0761 E Jan 9, 2025

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

βœ“ Corrected: Feb 19, 2025
Tag 0812 E Jan 9, 2025

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

βœ“ Corrected: Feb 19, 2025
Tag 0842 E Jan 9, 2025

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

βœ“ Corrected: Feb 19, 2025

2023 13 violations

Tag 0565 E Oct 12, 2023

Honor the resident's right to organize and participate in resident/family groups in the facility.

βœ“ Corrected: Nov 22, 2023
Tag 0585 E Oct 12, 2023

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

βœ“ Corrected: Nov 22, 2023
Tag 0623 B Oct 12, 2023

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

βœ“ Corrected: Nov 22, 2023
Tag 0625 B Oct 12, 2023

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

βœ“ Corrected: Nov 22, 2023
Tag 0656 D Oct 12, 2023

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: Nov 22, 2023
Tag 0685 E Oct 12, 2023

Assist a resident in gaining access to vision and hearing services.

βœ“ Corrected: Nov 22, 2023
Tag 0686 G Oct 12, 2023

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

βœ“ Corrected: Nov 22, 2023
Tag 0695 D Oct 12, 2023

Provide safe and appropriate respiratory care for a resident when needed.

βœ“ Corrected: Nov 22, 2023
Tag 0698 D Oct 12, 2023

Provide safe, appropriate dialysis care/services for a resident who requires such services.

βœ“ Corrected: Nov 22, 2023
Tag 0849 D Oct 12, 2023

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

βœ“ Corrected: Nov 22, 2023
Tag 0607 D Jun 1, 2023

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

βœ“ Corrected: Jun 30, 2023
Tag 0880 D Mar 13, 2023

Provide and implement an infection prevention and control program.

βœ“ Corrected: Mar 22, 2023
Tag 0886 F Mar 13, 2023

Perform COVID19 testing on residents and staff.

βœ“ Corrected: Mar 22, 2023

2022 2 violations

Tag 0689 G Oct 4, 2022

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Oct 3, 2022
Tag 0842 D Oct 4, 2022

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

βœ“ Corrected: Oct 18, 2022

2021 21 violations

Tag 0552 D Apr 14, 2021

Ensure that residents are fully informed and understand their health status, care and treatments.

βœ“ Corrected: Jun 15, 2021
Tag 0554 D Apr 14, 2021

Allow residents to self-administer drugs if determined clinically appropriate.

βœ“ Corrected: Jun 15, 2021
Tag 0565 F Apr 14, 2021

Honor the resident's right to organize and participate in resident/family groups in the facility.

βœ“ Corrected: Jun 1, 2021
Tag 0585 E Apr 14, 2021

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

βœ“ Corrected: Jun 1, 2021
Tag 0607 D Apr 14, 2021

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

βœ“ Corrected: Jun 1, 2021
Tag 0609 D Apr 14, 2021

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

βœ“ Corrected: Jun 1, 2021
Tag 0610 D Apr 14, 2021

Respond appropriately to all alleged violations.

βœ“ Corrected: Jun 1, 2021
Tag 0655 D Apr 14, 2021

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

βœ“ Corrected: Jun 1, 2021
Tag 0656 D Apr 14, 2021

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: Jun 1, 2021
Tag 0658 G Apr 14, 2021

Ensure services provided by the nursing facility meet professional standards of quality.

βœ“ Corrected: Jun 1, 2021
Tag 0687 D Apr 14, 2021

Provide appropriate foot care.

βœ“ Corrected: Jun 1, 2021
Tag 0689 E Apr 14, 2021

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Jun 1, 2021
Tag 0695 D Apr 14, 2021

Provide safe and appropriate respiratory care for a resident when needed.

βœ“ Corrected: Jun 1, 2021
Tag 0698 D Apr 14, 2021

Provide safe, appropriate dialysis care/services for a resident who requires such services.

βœ“ Corrected: Jun 1, 2021
Tag 0755 E Apr 14, 2021

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

βœ“ Corrected: Jun 1, 2021
Tag 0758 D Apr 14, 2021

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

βœ“ Corrected: Jun 1, 2021
Tag 0761 E Apr 14, 2021

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

βœ“ Corrected: Jun 1, 2021
Tag 0770 D Apr 14, 2021

Provide timely, quality laboratory services/tests to meet the needs of residents.

βœ“ Corrected: Jun 1, 2021
Tag 0838 F Apr 14, 2021

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations and emergencies.

βœ“ Corrected: Jun 11, 2021
Tag 0880 F Apr 14, 2021

Provide and implement an infection prevention and control program.

βœ“ Corrected: Jun 1, 2021

2020 2 violations

Tag 0607 D Feb 13, 2020

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

βœ“ Corrected: Apr 3, 2020
Tag 0609 D Feb 13, 2020

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

βœ“ Corrected: Apr 3, 2020

2019 24 violations

Tag 0551 D Aug 8, 2019

Give the resident's representative the ability to exercise the resident's rights.

βœ“ Corrected: Oct 7, 2019
Tag 0554 D Aug 8, 2019

Allow residents to self-administer drugs if determined clinically appropriate.

βœ“ Corrected: Oct 7, 2019
Tag 0576 C Aug 8, 2019

Ensure residents have reasonable access to and privacy in their use of communication methods.

βœ“ Corrected: Oct 7, 2019
Tag 0577 C Aug 8, 2019

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

βœ“ Corrected: Oct 7, 2019
Tag 0582 B Aug 8, 2019

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

βœ“ Corrected: Oct 7, 2019
Tag 0584 E Aug 8, 2019

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

βœ“ Corrected: Oct 7, 2019
Tag 0585 E Aug 8, 2019

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

βœ“ Corrected: Oct 7, 2019
Tag 0604 D Aug 8, 2019

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

βœ“ Corrected: Oct 7, 2019
Tag 0636 C Aug 8, 2019

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

βœ“ Corrected: Oct 7, 2019
Tag 0637 D Aug 8, 2019

Assess the resident when there is a significant change in condition

βœ“ Corrected: Oct 7, 2019
Tag 0638 C Aug 8, 2019

Assure that each resident’s assessment is updated at least once every 3 months.

βœ“ Corrected: Oct 7, 2019
Tag 0640 C Aug 8, 2019

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

βœ“ Corrected: Oct 7, 2019
Tag 0656 D Aug 8, 2019

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: Oct 7, 2019
Tag 0677 E Aug 8, 2019

Provide care and assistance to perform activities of daily living for any resident who is unable.

βœ“ Corrected: Oct 7, 2019
Tag 0686 D Aug 8, 2019

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

βœ“ Corrected: Oct 7, 2019
Tag 0687 D Aug 8, 2019

Provide appropriate foot care.

βœ“ Corrected: Oct 7, 2019
Tag 0689 D Aug 8, 2019

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Oct 7, 2019
Tag 0692 D Aug 8, 2019

Provide enough food/fluids to maintain a resident's health.

βœ“ Corrected: Oct 7, 2019
Tag 0693 D Aug 8, 2019

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

βœ“ Corrected: Oct 7, 2019
Tag 0725 E Aug 8, 2019

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

βœ“ Corrected: Oct 7, 2019

2018 9 violations

Tag 0552 D Jul 6, 2018

Ensure that residents are fully informed and understand their health status, care and treatments.

βœ“ Corrected: Aug 13, 2018
Tag 0600 G Jul 6, 2018

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

βœ“ Corrected: Aug 13, 2018
Tag 0609 D Jul 6, 2018

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

βœ“ Corrected: Aug 13, 2018
Tag 0610 G Jul 6, 2018

Respond appropriately to all alleged violations.

βœ“ Corrected: Aug 13, 2018
Tag 0657 D Jul 6, 2018

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

βœ“ Corrected: Aug 13, 2018
Tag 0658 D Jul 6, 2018

Ensure services provided by the nursing facility meet professional standards of quality.

βœ“ Corrected: Aug 13, 2018
Tag 0660 D Jul 6, 2018

Plan the resident's discharge to meet the resident's goals and needs.

βœ“ Corrected: Aug 13, 2018
Tag 0759 D Jul 6, 2018

Ensure medication error rates are not 5 percent or greater.

βœ“ Corrected: Aug 13, 2018
Tag 0838 E Jul 6, 2018

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations and emergencies.

βœ“ Corrected: Aug 13, 2018

2017 9 violations

Tag 0225 D Nov 7, 2017

1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.

βœ“ Corrected: Dec 8, 2017
Tag 0244 E Feb 7, 2017

Listen to the resident groups and act on their complaints and suggestions that affect resident care and life.

βœ“ Corrected: Mar 23, 2017
Tag 0253 E Feb 7, 2017

Provide housekeeping and maintenance services.

βœ“ Corrected: Mar 23, 2017
Tag 0281 D Feb 7, 2017

Ensure services provided by the nursing facility meet professional standards of quality.

βœ“ Corrected: Mar 23, 2017
Tag 0319 D Feb 7, 2017

Give the right treatment and services to residents who display physical or psychosocial problems adapting to changes in circumstances.

βœ“ Corrected: Mar 23, 2017
Tag 0364 D Feb 7, 2017

Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.

βœ“ Corrected: Mar 23, 2017
Tag 0441 D Feb 7, 2017

Have a program that investigates, controls and keeps infection from spreading.

βœ“ Corrected: Mar 23, 2017
Tag 0514 D Feb 7, 2017

Keep accurate, complete and organized clinical records on each resident that meet professional standards.

βœ“ Corrected: Mar 23, 2017
Tag 0517 E Feb 7, 2017

Have a detailed, written plan for disasters and emergencies, such as fire, severe weather, and missing residents.

βœ“ Corrected: Mar 23, 2017

Detailed Inspection Reports

No detailed inspection reports available yet. Check back soon as we're processing new reports daily.

Fines and Penalties by Year

2022 2 penalties totaling $11,175

$10,517
Fine
October 4, 2022
$658
Fine
March 7, 2022
Average: $5,588 | Range: $658 - $10,517

2021 1 penalties totaling $55,793

$55,793
Fine
April 14, 2021
Average: $55,793 | Range: $55,793 - $55,793

2018 1 penalties totaling $34,951

$34,951
Fine
July 6, 2018
Average: $34,951 | Range: $34,951 - $34,951

Fire Safety Deficiencies

Unknown Date

No description available

Inspection Survey Reports

Health

October 12, 2023
0.00

Health

June 1, 2023
0.00

Health

March 13, 2023
0.00

Health

October 4, 2022
0.00

Health

April 14, 2021
0.00

Health

August 8, 2019
0.00

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Ownership Information

Non profit - Corporation
Independent (Not part of a chain)
225349
225349
5083943514
Barnstable

Historical Ownership Records

August 25, 2025
Organization
August 25, 2025
Organization
August 25, 2025
Organization