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Complaint Investigation

Shrewsbury Rehabilitation And Nursing At Southgate

November 4, 2025 · Shrewsbury, MA · 40 Julio Drive
Citations 1
CMS Rating 5/5
Beds 99
Provider ID 225491
Healthcare Facility
Shrewsbury Rehabilitation And Nursing At Southgate
Shrewsbury, MA  ·  View full profile →
Inspection Summary

SHREWSBURY REHABILITATION AND NURSING AT SOUTHGATE in SHREWSBURY, MA — inspection on November 4, 2025.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0684
Quality of Life and Care Deficiencies
Potential for More Than Minimal Harm

or letter requests for an interview.During a telephone interview on 11/05/25 at 11:09 A.M., the Staff Development Coordinator (SDC) said when a nurse is on orientation she should stay side by side with her preceptor.

The SDC said Nurse #2 was a recent graduate of nursing school.

The SDC said that the preceptor should have ensured that all the treatments and medications were done as ordered and that the documentation was complete and accurate.

The SDC said Nurse #1 should have known what her role was as a preceptor because she had been working at the facility for a long time.During a telephone interview on 11/05/25 at 3:33 P.M., the Director of Nurses (DON) said that if Resident #1's PVR was done as ordered on the night shift of 10/20/25, nursing would have signed it off as being completed on Resident #1's MAR or would have written a nursing progress note.

Facility ID:

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in SHREWSBURY, MA, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from SHREWSBURY REHABILITATION AND NURSING AT SOUTHGATE or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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