Prescott House
PRESCOTT HOUSE in NORTH ANDOVER, MA — inspection on November 25, 2025.
Found 2 citations. Severity: Standard violations.
Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.
Inspection Findings
During an interview on 09/08/25 at 8:30 A.M., Unit Manager #1 said on 09/08/25, CNA #2 approached her to report that CNA #1 had pulled the call bell cord away from Resident #1 and tossed it out of his/her reach.
Unit Manager #1 said she immediately reported the incident to the Director of Nurses.
During an interview on 11/25/25 at 2:50 P.M., the Director of Nurses (DON) said she was informed of the incident by Unit Manager #1 in the morning on 09/08/25.
The DON said upon interviewing CNA #1 on 09/08/25, CNA #1 stated that Resident #1 had his/her call light turned on, she wanted it to stop sounding, so she pulled it away from his/her reach.
The DON said CNA #1's employment was terminated.
Facility ID:
IDENTIFICATION NUMBER:
A.
Building
COMPLETED
11/25/2025
STREET ADDRESS, CITY, STATE, ZIP CODE
Prescott House
140 Prescott Street North Andover, MA 01845
SUMMARY STATEMENT OF DEFICIENCIES
09/06/25.
The DON said neither herself nor the Administrator had been made aware of the incident prior to being notified of it by Unit Manager #1 (on 09/08/25).
The DON said staff members were expected to immediately report allegations of abuse and not wait until two days later.
Facility ID:
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Source: This inspection report was downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases nursing home inspection reports in bulk. The findings reflect what state surveyors documented in the official Form CMS-2567 Statement of Deficiencies on the date of the inspection.
Plan of correction not included: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to their state survey agency and those responses may not appear in CMS public data at the time of release. The absence of a plan of correction in this report does not mean one was not filed. Readers who want information about corrective steps taken by the facility are encouraged to contact the facility or their state survey agency directly.
Corrections may have been made: This report reflects conditions observed on the date of the survey. The facility may have implemented staffing changes, additional training, policy revisions, or other corrective actions since this report was issued. We publish what CMS provides and encourage readers to seek current information from the facility.