Regalcare At Lowell
REGALCARE AT LOWELL in LOWELL, MA — inspection on January 29, 2026.
Found 1 citation. Severity: Standard violations.
Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.
Inspection Findings
Based on record review and interviews, for one of three sampled Personnel Files (Occupational Therapist #1), the Facility failed to ensure they implemented and followed their abuse prohibition procedures as defined in their policy when a Massachusetts Nurse Aide Registry background check was not conducted prior to hire.Findings include:
Review of the Facility's Policy titled Abuse Screening, dated March 2022, indicated all potential employees will be screened to rule out a history of abuse, neglect or mistreating residents which includes attempting to obtain information by checking with appropriate licensing registries.
The Policy indicated the Nurse Aide Registry is checked prior to employment for all facility employees.
Review of Occupational Therapist (OT) #1's Personnel File indicated she was hired on 05/20/24.
There was no documentation to support that the facility had conducted a Massachusetts Nurse Aide Registry background check on OT #1 before hire.During a telephone interview on 02/09/26 at 2:45 P.M., the Director of Nurses (DON) said OT #1 was a contracted employee.
The DON said it was determined that a Massachusetts Nurse Aide Registry background check had not been conducted per the facility contract prior to hire, as agreed upon.
The DON said per Facility Policy, all employees, irregardless of their position were to have a Massachusetts Nurse Aide Registry background check prior to hire.
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided.
For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
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