ELAINE CENTER AT HADLEY

📍 20 NORTH MAPLE STREET, hadley, MA 01035 📞 4135845057 🛏️ 154 beds

Overall Rating

⭐⭐
2/5

Health Inspection

1/5

Staffing

⭐⭐⭐⭐
4/5

Quality Measures

⭐⭐⭐⭐
4/5

Inspection History Overview

90
Total Violations
9 years of data
$219,786
Total Fines
9 penalties
7
Inspections
Since 2014
21
Quality Metrics
Tracked measures

Health Violations by Year

2025 20 violations

Tag 0600 G Jan 22, 2025

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

✓ Corrected: Feb 20, 2025
Tag 0607 D Jan 22, 2025

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

✓ Corrected: Mar 14, 2025
Tag 0609 D Jan 22, 2025

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

✓ Corrected: Feb 20, 2025
Tag 0550 D Jan 17, 2025

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

✓ Corrected: Feb 20, 2025
Tag 0551 D Jan 17, 2025

Give the resident's representative the ability to exercise the resident's rights.

✓ Corrected: Feb 20, 2025
Tag 0580 G Jan 17, 2025

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

✓ Corrected: Feb 20, 2025
Tag 0584 D Jan 17, 2025

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

✓ Corrected: Feb 20, 2025
Tag 0585 D Jan 17, 2025

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

✓ Corrected: Mar 25, 2025
Tag 0637 D Jan 17, 2025

Assess the resident when there is a significant change in condition

✓ Corrected: Feb 20, 2025
Tag 0645 D Jan 17, 2025

PASARR screening for Mental disorders or Intellectual Disabilities

✓ Corrected: Mar 25, 2025
Tag 0657 D Jan 17, 2025

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

✓ Corrected: Feb 20, 2025
Tag 0677 E Jan 17, 2025

Provide care and assistance to perform activities of daily living for any resident who is unable.

✓ Corrected: Mar 25, 2025
Tag 0692 G Jan 17, 2025

Provide enough food/fluids to maintain a resident's health.

✓ Corrected: Mar 25, 2025
Tag 0698 D Jan 17, 2025

Provide safe, appropriate dialysis care/services for a resident who requires such services.

✓ Corrected: Feb 20, 2025
Tag 0712 E Jan 17, 2025

Ensure that the resident and his/her doctor meet face-to-face at all required visits.

✓ Corrected: Feb 20, 2025
Tag 0843 F Jan 17, 2025

Have an agreement with at least one or more hospitals certified by Medicare or Medicaid to make sure residents can be moved quickly to the hospital when they need medical care.

✓ Corrected: Feb 20, 2025
Tag 0867 E Jan 17, 2025

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

✓ Corrected: Feb 20, 2025
Tag 0880 E Jan 17, 2025

Provide and implement an infection prevention and control program.

✓ Corrected: Feb 20, 2025
Tag 0883 D Jan 17, 2025

Develop and implement policies and procedures for flu and pneumonia vaccinations.

✓ Corrected: Feb 20, 2025
Tag 0909 D Jan 17, 2025

Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

✓ Corrected: Feb 20, 2025

2023 6 violations

Tag 0582 D Nov 2, 2023

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

✓ Corrected: Dec 14, 2023
Tag 0655 D Nov 2, 2023

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

✓ Corrected: Dec 14, 2023
Tag 0812 D Nov 2, 2023

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Dec 14, 2023
Tag 0842 D Nov 2, 2023

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

✓ Corrected: Dec 14, 2023
Tag 0849 D Nov 2, 2023

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

✓ Corrected: Dec 14, 2023
Tag 0880 F Nov 2, 2023

Provide and implement an infection prevention and control program.

✓ Corrected: Dec 14, 2023

2022 15 violations

Tag 0880 E Nov 9, 2022

Provide and implement an infection prevention and control program.

✓ Corrected: Nov 28, 2022
Tag 0886 E Nov 9, 2022

Perform COVID19 testing on residents and staff.

✓ Corrected: Nov 28, 2022
Tag 0550 D Apr 5, 2022

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

✓ Corrected: May 13, 2022
Tag 0656 D Apr 5, 2022

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: May 13, 2022
Tag 0677 D Apr 5, 2022

Provide care and assistance to perform activities of daily living for any resident who is unable.

✓ Corrected: May 13, 2022
Tag 0690 D Apr 5, 2022

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

✓ Corrected: May 13, 2022
Tag 0698 D Apr 5, 2022

Provide safe, appropriate dialysis care/services for a resident who requires such services.

✓ Corrected: May 24, 2022
Tag 0740 D Apr 5, 2022

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

✓ Corrected: May 24, 2022
Tag 0756 D Apr 5, 2022

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

✓ Corrected: May 13, 2022
Tag 0810 D Apr 5, 2022

Provide special eating equipment and utensils for residents who need them and appropriate assistance.

✓ Corrected: May 13, 2022
Tag 0812 E Apr 5, 2022

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Jun 2, 2022
Tag 0880 D Apr 5, 2022

Provide and implement an infection prevention and control program.

✓ Corrected: Jun 2, 2022
Tag 0600 G Jan 11, 2022

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

✓ Corrected: Feb 14, 2022
Tag 0607 D Jan 11, 2022

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

✓ Corrected: Feb 14, 2022
Tag 0610 D Jan 11, 2022

Respond appropriately to all alleged violations.

✓ Corrected: Feb 14, 2022

2021 7 violations

Tag 0626 D Nov 10, 2021

Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

✓ Corrected: Dec 10, 2021
Tag 0641 D Apr 2, 2021

Ensure each resident receives an accurate assessment.

✓ Corrected: May 16, 2021
Tag 0655 G Apr 2, 2021

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

✓ Corrected: Mar 29, 2021
Tag 0657 D Apr 2, 2021

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

✓ Corrected: May 16, 2021
Tag 0689 G Apr 2, 2021

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Mar 29, 2021
Tag 0812 D Apr 2, 2021

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: May 16, 2021
Tag 0880 F Apr 2, 2021

Provide and implement an infection prevention and control program.

✓ Corrected: May 16, 2021

2020 8 violations

Tag 0554 D Jan 31, 2020

Allow residents to self-administer drugs if determined clinically appropriate.

✓ Corrected: Feb 5, 2020
Tag 0656 D Jan 31, 2020

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Feb 5, 2020
Tag 0689 G Jan 31, 2020

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Feb 5, 2020
Tag 0695 D Jan 31, 2020

Provide safe and appropriate respiratory care for a resident when needed.

✓ Corrected: Feb 5, 2020
Tag 0756 D Jan 31, 2020

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

✓ Corrected: Feb 5, 2020
Tag 0758 D Jan 31, 2020

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

✓ Corrected: Feb 5, 2020
Tag 0761 E Jan 31, 2020

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

✓ Corrected: Feb 5, 2020
Tag 0842 D Jan 31, 2020

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

✓ Corrected: Feb 5, 2020

2019 12 violations

Tag 0600 G Dec 13, 2019

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

✓ Corrected: Dec 5, 2019
Tag 0607 D Dec 13, 2019

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

✓ Corrected: Dec 5, 2019
Tag 0580 G Jun 24, 2019

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

✓ Corrected: Jun 24, 2019
Tag 0600 J Jun 24, 2019

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

✓ Corrected: Jun 24, 2019
Tag 0607 J Jun 24, 2019

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

✓ Corrected: Jun 24, 2019
Tag 0609 J Jun 24, 2019

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

✓ Corrected: Jun 24, 2019
Tag 0656 J Jun 24, 2019

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Jun 24, 2019
Tag 0689 G Jun 24, 2019

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Jun 24, 2019
Tag 0842 D Jun 24, 2019

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

✓ Corrected: Jun 24, 2019
Tag 0580 D Feb 12, 2019

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

✓ Corrected: Jan 26, 2019
Tag 0658 G Feb 12, 2019

Ensure services provided by the nursing facility meet professional standards of quality.

✓ Corrected: Jan 26, 2019
Tag 0761 D Feb 12, 2019

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

✓ Corrected: Apr 3, 2019

2018 11 violations

Tag 0580 D Nov 9, 2018

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

✓ Corrected: Dec 21, 2018
Tag 0623 D Nov 9, 2018

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

✓ Corrected: Dec 21, 2018
Tag 0641 D Nov 9, 2018

Ensure each resident receives an accurate assessment.

✓ Corrected: Dec 21, 2018
Tag 0656 E Nov 9, 2018

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

✓ Corrected: Dec 21, 2018
Tag 0689 D Nov 9, 2018

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

✓ Corrected: Dec 21, 2018
Tag 0690 D Nov 9, 2018

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

✓ Corrected: Dec 21, 2018
Tag 0692 D Nov 9, 2018

Provide enough food/fluids to maintain a resident's health.

✓ Corrected: Dec 21, 2018
Tag 0695 D Nov 9, 2018

Provide safe and appropriate respiratory care for a resident when needed.

✓ Corrected: Dec 21, 2018
Tag 0804 D Nov 9, 2018

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

✓ Corrected: Dec 21, 2018
Tag 0812 E Nov 9, 2018

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

✓ Corrected: Dec 21, 2018
Tag 0842 D Nov 9, 2018

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

✓ Corrected: Dec 21, 2018

2017 1 violations

Tag 0333 D Jul 25, 2017

Ensure that residents are safe from serious medication errors.

✓ Corrected: Aug 29, 2017

2016 10 violations

Tag 0154 D May 4, 2016

Ensure that residents are fully informed and understand their health status, care and treatments.

✓ Corrected: Jun 15, 2016
Tag 0241 D May 4, 2016

Provide care for residents in a way that maintains or improves their dignity and respect in full recognition of their individuality.

✓ Corrected: Jun 15, 2016
Tag 0253 E May 4, 2016

Provide housekeeping and maintenance services.

✓ Corrected: Jun 15, 2016
Tag 0281 D May 4, 2016

Ensure services provided by the nursing facility meet professional standards of quality.

✓ Corrected: Jun 15, 2016
Tag 0282 G May 4, 2016

Provide care by qualified persons according to each resident's written plan of care.

✓ Corrected: Jun 15, 2016
Tag 0315 E May 4, 2016

Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.

✓ Corrected: Jun 15, 2016
Tag 0323 G May 4, 2016

Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents.

✓ Corrected: Jun 15, 2016
Tag 0431 D May 4, 2016

Maintain drug records and properly mark/label drugs and other similar products according to accepted professional standards.

✓ Corrected: Jun 15, 2016
Tag 0441 E May 4, 2016

Have a program that investigates, controls and keeps infection from spreading.

✓ Corrected: Jun 15, 2016
Tag 0514 D May 4, 2016

Keep accurate, complete and organized clinical records on each resident that meet professional standards.

✓ Corrected: Jun 15, 2016

Detailed Inspection Reports

No detailed inspection reports available yet. Check back soon as we're processing new reports daily.

Fines and Penalties by Year

2025 1 penalties totaling $76,278

$76,278
Fine
January 17, 2025
Average: $76,278 | Range: $76,278 - $76,278

2022 3 penalties totaling $63,830

$9,750
Fine
November 9, 2022
$3,250
Fine
April 5, 2022
$50,830
Fine
January 11, 2022
Average: $21,277 | Range: $3,250 - $50,830

2021 1 penalties totaling $14,508

$14,508
Fine
April 2, 2021
Average: $14,508 | Range: $14,508 - $14,508

2020 1 penalties totaling $13,676

$13,676
Fine
January 31, 2020
Average: $13,676 | Range: $13,676 - $13,676

2019 3 penalties totaling $51,494

$9,955
Fine
December 13, 2019
$33,573
Fine
June 24, 2019
$7,966
Fine
February 12, 2019
Average: $17,165 | Range: $7,966 - $33,573

Fire Safety Deficiencies

Unknown Date

No description available

Inspection Survey Reports

Health

November 2, 2023
0.00

Health

November 9, 2022
0.00

Health

April 5, 2022
0.00

Health

January 11, 2022
0.00

Health

November 10, 2021
0.00

Health

April 2, 2021
0.00

Health

January 31, 2020
0.00

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Ownership Information

For profit - Corporation
Independent (Not part of a chain)
225697
225697
4135845057
Hampshire

Historical Ownership Records

August 25, 2025
Organization
August 25, 2025
Organization
August 25, 2025
Organization