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Charlene Manor Extended Care Facility

πŸ“ 130 Colrain Road, Greenfield, MA 01301 πŸ“ž (413) 774-3724 πŸ›οΈ 123 beds

Inspection History Overview

Detailed Inspection Reports

No detailed inspection reports available yet. Check back soon as we're processing new reports daily.

Fines and Penalties by Year

2022 1 penalties totaling $33,033

$33,033
Jan 4, 2022

Fine

2021 1 penalties totaling $14,508

$14,508
Jul 30, 2021

Fine

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Health Violations by Year

2025 2 violations

Tag 0656 D May 6, 2025

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: May 30, 2025
Tag 0842 D Mar 12, 2025

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

βœ“ Corrected: Apr 11, 2025

2024 2 violations

Tag 0584 F Jun 28, 2024

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

βœ“ Corrected: Aug 10, 2024
Tag 0867 F Jun 28, 2024

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

βœ“ Corrected: Aug 10, 2024
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2023 15 violations

Tag 0607 D Dec 13, 2023

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

βœ“ Corrected: Jan 27, 2024
Tag 0684 D Dec 13, 2023

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

βœ“ Corrected: Jan 27, 2024
Tag 0943 D Dec 13, 2023

Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

βœ“ Corrected: Jan 27, 2024
Tag 0582 B Sep 18, 2023

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

βœ“ Corrected: Nov 4, 2023
Tag 0641 D Sep 18, 2023

Ensure each resident receives an accurate assessment.

βœ“ Corrected: Nov 4, 2023
Tag 0658 D Sep 18, 2023

Ensure services provided by the nursing facility meet professional standards of quality.

βœ“ Corrected: Nov 4, 2023
Tag 0684 D Sep 18, 2023

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

βœ“ Corrected: Nov 4, 2023
Tag 0689 F Sep 18, 2023

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Nov 4, 2023
Tag 0698 D Sep 18, 2023

Provide safe, appropriate dialysis care/services for a resident who requires such services.

βœ“ Corrected: Nov 4, 2023
Tag 0699 D Sep 18, 2023

Provide care or services that was trauma informed and/or culturally competent.

βœ“ Corrected: Nov 4, 2023
Tag 0760 D Sep 18, 2023

Ensure that residents are free from significant medication errors.

βœ“ Corrected: Nov 4, 2023
Tag 0761 F Sep 18, 2023

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

βœ“ Corrected: Nov 4, 2023
Tag 0842 D Sep 18, 2023

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

βœ“ Corrected: Nov 4, 2023
Tag 0880 D Sep 18, 2023

Provide and implement an infection prevention and control program.

βœ“ Corrected: Nov 4, 2023
Tag 0921 E Sep 18, 2023

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

βœ“ Corrected: Nov 4, 2023

2022 20 violations

Tag 0554 D Mar 30, 2022

Allow residents to self-administer drugs if determined clinically appropriate.

βœ“ Corrected: May 12, 2022
Tag 0578 D Mar 30, 2022

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

βœ“ Corrected: May 12, 2022
Tag 0584 D Mar 30, 2022

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

βœ“ Corrected: May 12, 2022
Tag 0609 D Mar 30, 2022

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

βœ“ Corrected: May 12, 2022
Tag 0640 B Mar 30, 2022

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

βœ“ Corrected: May 12, 2022
Tag 0641 E Mar 30, 2022

Ensure each resident receives an accurate assessment.

βœ“ Corrected: May 12, 2022
Tag 0656 D Mar 30, 2022

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: May 12, 2022
Tag 0657 D Mar 30, 2022

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

βœ“ Corrected: May 12, 2022
Tag 0658 D Mar 30, 2022

Ensure services provided by the nursing facility meet professional standards of quality.

βœ“ Corrected: May 12, 2022
Tag 0677 D Mar 30, 2022

Provide care and assistance to perform activities of daily living for any resident who is unable.

βœ“ Corrected: May 12, 2022
Tag 0684 D Mar 30, 2022

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

βœ“ Corrected: May 12, 2022
Tag 0686 D Mar 30, 2022

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

βœ“ Corrected: May 12, 2022
Tag 0690 D Mar 30, 2022

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

βœ“ Corrected: May 12, 2022
Tag 0756 D Mar 30, 2022

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

βœ“ Corrected: May 12, 2022
Tag 0842 D Mar 30, 2022

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

βœ“ Corrected: May 12, 2022
Tag 0580 D Jan 4, 2022

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

βœ“ Corrected: Feb 15, 2022
Tag 0600 G Jan 4, 2022

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

βœ“ Corrected: Feb 15, 2022
Tag 0607 D Jan 4, 2022

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

βœ“ Corrected: Feb 15, 2022
Tag 0608 D Jan 4, 2022

Develop and implement policies and procedures to ensure (1) employees report any suspicion of a crime against any resident, according to timelines; (2) post the notice of employee rights; and (3) prohibit and prevent retaliation for reporting.

βœ“ Corrected: Feb 15, 2022
Tag 0656 D Jan 4, 2022

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: Feb 15, 2022
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2021 3 violations

Tag 0580 G Jul 30, 2021

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

βœ“ Corrected: Sep 13, 2021
Tag 0697 G Jul 30, 2021

Provide safe, appropriate pain management for a resident who requires such services.

βœ“ Corrected: Sep 13, 2021
Tag 0726 D Jul 30, 2021

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

βœ“ Corrected: Sep 13, 2021

2020 1 violations

Tag 0880 E Aug 12, 2020

Provide and implement an infection prevention and control program.

βœ“ Corrected: Sep 27, 2020
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2019 4 violations

Tag 0641 B Oct 4, 2019

Ensure each resident receives an accurate assessment.

βœ“ Corrected: Oct 23, 2019
Tag 0656 D Oct 4, 2019

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: Oct 25, 2019
Tag 0755 D Oct 4, 2019

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

βœ“ Corrected: Oct 25, 2019
Tag 0761 D Oct 4, 2019

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

βœ“ Corrected: Oct 25, 2019

2018 11 violations

Tag 0638 D Jul 17, 2018

Assure that each resident’s assessment is updated at least once every 3 months.

βœ“ Corrected: Aug 31, 2018
Tag 0641 D Jul 17, 2018

Ensure each resident receives an accurate assessment.

βœ“ Corrected: Aug 31, 2018
Tag 0655 E Jul 17, 2018

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

βœ“ Corrected: Aug 31, 2018
Tag 0656 D Jul 17, 2018

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: Aug 31, 2018
Tag 0658 D Jul 17, 2018

Ensure services provided by the nursing facility meet professional standards of quality.

βœ“ Corrected: Aug 31, 2018
Tag 0695 D Jul 17, 2018

Provide safe and appropriate respiratory care for a resident when needed.

βœ“ Corrected: Aug 31, 2018
Tag 0758 D Jul 17, 2018

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

βœ“ Corrected: Aug 31, 2018
Tag 0761 D Jul 17, 2018

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

βœ“ Corrected: Aug 31, 2018
Tag 0812 E Jul 17, 2018

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

βœ“ Corrected: Aug 31, 2018
Tag 0842 D Jul 17, 2018

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

βœ“ Corrected: Aug 31, 2018
Tag 0880 D Jul 17, 2018

Provide and implement an infection prevention and control program.

βœ“ Corrected: Aug 31, 2018
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2017 2 violations

Tag 0441 D Apr 25, 2017

Have a program that investigates, controls and keeps infection from spreading.

βœ“ Corrected: Jun 9, 2017
Tag 0465 D Apr 25, 2017

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

βœ“ Corrected: Jun 9, 2017
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