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Complaint Investigation

Fitchburg Healthcare

Inspection Date: September 17, 2025
Total Violations 1
Facility ID 225216
Location FITCHBURG, MA
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Inspection Findings

F-Tag F0557

Resident Rights Deficiencies
Harm Level: Potential for More Than Minimal Harm

F 0557 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few

FORM CMS-2567 (02/99) Previous Versions Obsolete

CNA #1 yelling at Resident #1 in the hallway bathroom. The DON said Nurse #1 told her she heard CNA #1 yell, Stop fucking doing that! Stop, stop, stop! and she said Nurse #1 told her said she heard CNA #1 use

the word dumbass. The DON said she then called the Administrator who was still in the Facility and requested he respond to the incident.During an interview on 09/17/25 at 4:45 P.M., the Administrator said

the DON called him on 07/14/25 sometime between 6:30 P.M. and 7:00 P.M. and reported that CNA#1 was heard yelling and swearing at Resident #1 and he initiated an investigation immediately.The Administrator said when he interviewed CNA #1, she admitted telling Resident #1 she was sick of this [NAME] and [NAME] shit and he said when he asked CNA #1 if she called Resident #1 anything derogatory, such as dumbass, said CNA #1 admitted to saying something along those lines, but had said she could not remember exactly the manner in which that word was used. The Administrator said CNA #1 was immediately placed on leave pending further investigation and was subsequently terminated from her position.

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📋 Inspection Summary

FITCHBURG HEALTHCARE in FITCHBURG, MA inspection on recent inspection.

Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.

What this means: Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. All deficiencies must be corrected within required timeframes and are subject to follow-up verification.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in FITCHBURG, MA, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from FITCHBURG HEALTHCARE or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.
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