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Heritage Hall East

πŸ“ 464 Main Street P O Box 348, Agawam, MA 01001 πŸ“ž (413) 786-8000 πŸ›οΈ 123 beds

Inspection History Overview

Detailed Inspection Reports

No detailed inspection reports available yet. Check back soon as we're processing new reports daily.

Fines and Penalties by Year

2023 1 penalties totaling $9,750

$9,750
Jan 25, 2023

Fine

2022 1 penalties totaling $66,134

$66,134
Apr 19, 2022

Fine

2019 1 penalties totaling $56,976

$56,976
Aug 27, 2019

Fine

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Health Violations by Year

2023 12 violations

Tag 0550 D Oct 17, 2023

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

βœ“ Corrected: Dec 6, 2023
Tag 0558 D Oct 17, 2023

Reasonably accommodate the needs and preferences of each resident.

βœ“ Corrected: Dec 6, 2023
Tag 0607 D Oct 17, 2023

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

βœ“ Corrected: Dec 6, 2023
Tag 0609 D Oct 17, 2023

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

βœ“ Corrected: Dec 6, 2023
Tag 0641 B Oct 17, 2023

Ensure each resident receives an accurate assessment.

βœ“ Corrected: Dec 6, 2023
Tag 0679 E Oct 17, 2023

Provide activities to meet all resident's needs.

βœ“ Corrected: Dec 6, 2023
Tag 0695 D Oct 17, 2023

Provide safe and appropriate respiratory care for a resident when needed.

βœ“ Corrected: Dec 6, 2023
Tag 0725 D Oct 17, 2023

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

βœ“ Corrected: Dec 6, 2023
Tag 0756 D Oct 17, 2023

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

βœ“ Corrected: Dec 6, 2023
Tag 0880 E Jan 25, 2023

Provide and implement an infection prevention and control program.

Tag 0883 D Jan 25, 2023

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Tag 0886 D Jan 25, 2023

Perform COVID19 testing on residents and staff.

2022 5 violations

Tag 0656 G Apr 19, 2022

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: May 27, 2022
Tag 0658 G Apr 19, 2022

Ensure services provided by the nursing facility meet professional standards of quality.

βœ“ Corrected: May 27, 2022
Tag 0689 G Apr 19, 2022

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: May 27, 2022
Tag 0726 D Apr 19, 2022

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

βœ“ Corrected: May 27, 2022
Tag 0880 D Apr 19, 2022

Provide and implement an infection prevention and control program.

βœ“ Corrected: May 27, 2022
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2021 12 violations

Tag 0578 D Apr 21, 2021

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

βœ“ Corrected: Jun 5, 2021
Tag 0636 D Apr 21, 2021

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

βœ“ Corrected: Jun 5, 2021
Tag 0641 D Apr 21, 2021

Ensure each resident receives an accurate assessment.

βœ“ Corrected: Jun 5, 2021
Tag 0656 D Apr 21, 2021

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: Jun 5, 2021
Tag 0676 D Apr 21, 2021

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

βœ“ Corrected: Jun 5, 2021
Tag 0756 D Apr 21, 2021

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

βœ“ Corrected: Jun 5, 2021
Tag 0758 D Apr 21, 2021

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

βœ“ Corrected: Jun 5, 2021
Tag 0761 D Apr 21, 2021

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

βœ“ Corrected: Jun 5, 2021
Tag 0868 D Apr 21, 2021

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

βœ“ Corrected: Jun 5, 2021
Tag 0880 D Apr 21, 2021

Provide and implement an infection prevention and control program.

βœ“ Corrected: Jun 5, 2021
Tag 0607 D Feb 3, 2021

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

βœ“ Corrected: Mar 12, 2021
Tag 0885 D Jan 19, 2021

Report COVID19 data to residents and families.

βœ“ Corrected: Feb 1, 2021

2019 15 violations

Tag 0600 D Oct 15, 2019

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

βœ“ Corrected: Dec 16, 2019
Tag 0609 D Oct 15, 2019

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

βœ“ Corrected: Dec 16, 2019
Tag 0656 D Oct 15, 2019

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: Dec 16, 2019
Tag 0656 G Aug 27, 2019

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: Oct 28, 2019
Tag 0658 D Aug 27, 2019

Ensure services provided by the nursing facility meet professional standards of quality.

βœ“ Corrected: Oct 28, 2019
Tag 0684 G Aug 27, 2019

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

βœ“ Corrected: Oct 28, 2019
Tag 0686 G Aug 27, 2019

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

βœ“ Corrected: Oct 28, 2019
Tag 0687 D Aug 27, 2019

Provide appropriate foot care.

βœ“ Corrected: Oct 28, 2019
Tag 0689 G Aug 27, 2019

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Oct 28, 2019
Tag 0740 D Aug 27, 2019

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

βœ“ Corrected: Oct 28, 2019
Tag 0758 D Aug 27, 2019

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

βœ“ Corrected: Oct 28, 2019
Tag 0801 B Aug 27, 2019

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

βœ“ Corrected: Oct 28, 2019
Tag 0842 D Aug 27, 2019

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

βœ“ Corrected: Oct 28, 2019
Tag 0880 D Aug 27, 2019

Provide and implement an infection prevention and control program.

βœ“ Corrected: Oct 28, 2019
Tag 0908 D Aug 27, 2019

Keep all essential equipment working safely.

βœ“ Corrected: Oct 28, 2019
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2018 7 violations

Tag 0550 D Jun 12, 2018

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

βœ“ Corrected: Aug 6, 2018
Tag 0656 D Jun 12, 2018

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: Aug 6, 2018
Tag 0689 D Jun 12, 2018

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

βœ“ Corrected: Aug 6, 2018
Tag 0760 D Jun 12, 2018

Ensure that residents are free from significant medication errors.

βœ“ Corrected: Aug 6, 2018
Tag 0761 D Jun 12, 2018

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

βœ“ Corrected: Aug 6, 2018
Tag 0812 E Jun 12, 2018

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

βœ“ Corrected: Aug 6, 2018
Tag 0880 E Jun 12, 2018

Provide and implement an infection prevention and control program.

βœ“ Corrected: Aug 6, 2018

2017 5 violations

Tag 0278 D Mar 7, 2017

Ensure each resident receives an accurate assessment by a qualified health professional.

βœ“ Corrected: Apr 21, 2017
Tag 0279 D Mar 7, 2017

Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: Apr 21, 2017
Tag 0282 D Mar 7, 2017

Provide care by qualified persons according to each resident's written plan of care.

βœ“ Corrected: Apr 21, 2017
Tag 0315 D Mar 7, 2017

Ensure that each resident who enters the nursing home without a catheter is not given a catheter, unless medically necessary, and that incontinent patients receive proper services to prevent urinary tract infections and restore normal bladder functions.

βœ“ Corrected: Apr 21, 2017
Tag 0514 D Mar 7, 2017

Keep accurate, complete and organized clinical records on each resident that meet professional standards.

βœ“ Corrected: Apr 21, 2017
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