Complaint Investigation

Pointe Coupee Healthcare

Inspection Date: September 5, 2025

Total Violations 2

Facility ID 195620

Location New Roads, LA

Inspection Findings

F-Tag F0658

Resident Assessment and Care Planning Deficiencies

Harm Level: Immediate Jeopardy

Federal health inspectors cited Pointe Coupee Healthcare in New Roads, LA for a deficiency under regulatory tag F-F0658 during a complaint investigation conducted on 2025-09-05.

Category: Resident Assessment and Care Planning Deficiencies

The facility was found deficient in the following area: Ensure services provided by the nursing facility meet professional standards of quality.

Scope/Severity Level K: pattern, immediate jeopardy to resident health or safety.

This represents an immediate jeopardy situation, the most serious level of deficiency.

This was one of 2 deficiencies cited during this inspection of Pointe Coupee Healthcare.

Correction Status: Past Non-Compliance.

The facility reported correction as of 2025-08-18.

F-Tag F0760

Pharmacy Service Deficiencies

Harm Level: Immediate Jeopardy

Federal health inspectors cited Pointe Coupee Healthcare in New Roads, LA for a deficiency under regulatory tag F-F0760 during a complaint investigation conducted on 2025-09-05.

Category: Pharmacy Service Deficiencies

The facility was found deficient in the following area: Ensure that residents are free from significant medication errors.

Scope/Severity Level K: pattern, immediate jeopardy to resident health or safety.

This represents an immediate jeopardy situation, the most serious level of deficiency.

This was one of 2 deficiencies cited during this inspection of Pointe Coupee Healthcare.

Correction Status: Past Non-Compliance.

The facility reported correction as of 2025-08-18.

📋 Inspection Summary

Pointe Coupee Healthcare in New Roads, LA inspection on recent inspection.

Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.

What this means: Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. All deficiencies must be corrected within required timeframes and are subject to follow-up verification.

Frequently Asked Questions

What is an F-tag violation?

F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.

Were these violations corrected?

Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.

How often do nursing home inspections happen?

CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.

What should families do about these violations?

Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in New Roads, LA, (5) Report new concerns to state authorities.

Where can I see the full inspection report?

Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Pointe Coupee Healthcare or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.

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Pointe Coupee Healthcare

Inspection Findings

F-Tag F0658

F-Tag F0760

Frequently Asked Questions

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