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Complaint Investigation

St Jude's Health & Wellness Center

Inspection Date: October 1, 2025
Total Violations 1
Facility ID 195517
Location NEW ORLEANS, LA
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Inspection Findings

F-Tag F0600

Freedom from Abuse, Neglect, and Exploitation Deficiencies
Harm Level: Potential for More Than Minimal Harm

F 0600 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Based on interviews and record reviews, the facility failed to protect a resident's right to be free from resident to resident physical abuse for 1 (Resident #4) of 4 (Resident #1, Resident #2, Resident #3, Resident #4) sampled residents investigated for resident abuse. Findings:Review of the facility's undated Abuse Recognition, Reporting, and Investigation policy revealed, in part, the facility was to protect residents from any physical and mental mistreatment and to not permit residents to be subjected to abuse by anyone, including other residents. Further review revealed physical abuse was defined as hitting, slapping, pinching, kicking, and controlling behavior through corporal punishment. Review of the facility's Statewide Incident Management System Report investigation entered on 09/17/2025 that occurred on 09/10/2025 at 9:35AM revealed, in part, Resident #2 walked into the day room and hit Resident #4 in the face. Further review revealed the altercation was witnessed by 2 Certified Nursing Assistants (CNAs) (S2CNA and S3CNA), and resident to resident abuse was substantiated. In an interview on 10/01/2025 at 2:26 PM, S2CNA indicated that she witnessed Resident #2 hit Resident #4 in the face on 09/10/2025. In an interview on 10/01/2025 at 3:45PM, Resident #2 confirmed the physical altercation with Resident #4 and indicated that Resident #2 hit Resident #4 in the face. In a phone interview on 10/01/2025 at 4:28PM, S3CNA indicated that she witnessed Resident #2 hit Resident #4 in the face on 09/10/2025. In an interview on 10/01/2025 at 4:34PM, S1Administrator confirmed resident-to-resident abuse on 09/10/2025 from Resident #2 to Resident #4 was substantiated after being investigated by the facility.

Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date

these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.

LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE

TITLE

(X6) DATE

FORM CMS-2567 (02/99) Previous Versions Obsolete

Facility ID:

If continuation sheet

Event ID:

📋 Inspection Summary

ST JUDE'S HEALTH & WELLNESS CENTER in NEW ORLEANS, LA inspection on recent inspection.

Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.

What this means: Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. All deficiencies must be corrected within required timeframes and are subject to follow-up verification.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in NEW ORLEANS, LA, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from ST JUDE'S HEALTH & WELLNESS CENTER or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.
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