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Complaint Investigation

Wynhoven Community Care Center

March 30, 2026 · Marrero, LA · 1050 Medical Center
Citations 1
CMS Rating 1/5
Beds 188
Provider ID 195210
Healthcare Facility
Wynhoven Community Care Center
Marrero, LA  ·  View full profile →
Inspection Summary

Wynhoven Community Care Center in Marrero, LA — inspection on March 30, 2026.

Found 1 citation. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0689
Quality of Life and Care Deficiencies

corrected before the surveyor entered the facility.Throughout the survey from 03/26/2026 to

were not observed.

Record reviews revealed staff received training on the facility's repositioning,

03/26/2026 and 03/27/2026 revealed nurses and CNAs confirmed trainings were completed.

Nurses and CNAs were knowledgeable of the need to assess enabler bars and beds for accident hazards prior to a transfer, ensuring transfers were completed properly, not proceeding with a transfer if was deemed unsafe, and reporting any accident hazard to the maintenance department.

The facility has implemented the following actions to correct the deficient practice:Action was obtained for the resident identified:Resident #1 was assessed on 02/28/2026 for injuries and bruising, and S4LPN noted a laceration to the left lower lateral leg;Pressure was applied to Resident #1's leg, vital signs were obtained, Resident #1's Responsible Person, Resident #1's physician and Resident #1's hospice provider were notified;Resident #1 was transferred to the hospital for evaluation and treatment;On 02/28/2026 S4LPN padded Resident #1's enabler bar with foam prior to Resident #1's return; and,Wound care and pain monitoring were initiated per Physician Orders.

Other residents who had the potential to be affected:Any resident who resided in the facility and used an enabler bar had the potential to be affected.No other residents were found to be affected by this incident.The facility placed the following actions in place to ensure the incident does not recur:S6MS assessed Resident #1's bed and put a new end cap on Resident #1's enabler bar;S6MS assessed all resident enabler bars on 03/01/2026.

Audit results revealed no missing end caps;On 03/03/2026 side rail/bed mobility/lift assessments were completed on all residents;All residents' care plans and over bed signage were verified on 03/03/2026;The maintenance department re-inspected structural integrity and proper function of all resident beds on 03/03/2026;S2Director of Nursing (DON) and the therapy department in-serviced licensed nurses and CNAs on repositioning, transfer, bed side rail, and lift policy and procedure; and,On 03/05/2026 all enabler bars were padded.The plan the facility has implemented to ensure the incident does not reoccur:S6MS or designee would monitor all enabler bars daily for 1 week starting on 03/03/2026;S2DON or designee would audit 10 random resident transfers for 1 week starting on 03/03/2026;Audit findings would be reviewed in Quality Assurance Performance Improvement (QAPI), and corrective action would be implemented immediately if non-compliance was identified; and,Any non-compliance would result in immediate correction, re-education, and/or progressive discipline.The facility was in compliance on 03/08/2026.The facility conducted on going monitoring for a total of 1 week.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in Marrero, LA, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Wynhoven Community Care Center or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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