PONTCHARTRAIN HEALTH CARE CENTER

πŸ“ 1401 HIGHWAY 190, mandeville, LA 70448 πŸ“ž 9856268581 πŸ›οΈ 182 beds

Overall Rating

⭐
1/5

Health Inspection

⭐
1/5

Staffing

⭐⭐
2/5

Quality Measures

⭐
1/5

Inspection History Overview

57
Total Violations
8 years of data
$86,720
Total Fines
2 penalties
9
Inspections
Since 2014
21
Quality Metrics
Tracked measures

Health Violations by Year

2025 4 violations

Tag 0921 E Apr 3, 2025

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

βœ“ Corrected: Apr 11, 2025
Tag 0609 D Mar 5, 2025

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

βœ“ Corrected: Mar 26, 2025
Tag 0656 D Mar 5, 2025

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: Mar 26, 2025
Tag 0921 E Mar 5, 2025

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

βœ“ Corrected: Mar 26, 2025

2024 13 violations

Tag 0842 E Jul 31, 2024

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

βœ“ Corrected: Sep 3, 2024
Tag 0577 C May 8, 2024

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

Tag 0641 E May 8, 2024

Ensure each resident receives an accurate assessment.

Tag 0644 D May 8, 2024

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Tag 0732 B May 8, 2024

Post nurse staffing information every day.

Tag 0758 D May 8, 2024

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Tag 0812 F May 8, 2024

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Tag 0813 F May 8, 2024

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

Tag 0814 F May 8, 2024

Dispose of garbage and refuse properly.

Tag 0847 E May 8, 2024

Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

Tag 0880 D May 8, 2024

Provide and implement an infection prevention and control program.

Tag 0677 E Feb 15, 2024

Provide care and assistance to perform activities of daily living for any resident who is unable.

Tag 0880 E Feb 15, 2024

Provide and implement an infection prevention and control program.

2023 7 violations

Tag 0578 D Apr 27, 2023

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

βœ“ Corrected: Jun 11, 2023
Tag 0641 D Apr 27, 2023

Ensure each resident receives an accurate assessment.

βœ“ Corrected: Jun 11, 2023
Tag 0656 D Apr 27, 2023

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: Jun 11, 2023
Tag 0758 D Apr 27, 2023

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

βœ“ Corrected: Jun 11, 2023
Tag 0761 E Apr 27, 2023

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

βœ“ Corrected: Jun 11, 2023
Tag 0812 E Apr 27, 2023

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

βœ“ Corrected: Jun 11, 2023
Tag 0880 D Apr 27, 2023

Provide and implement an infection prevention and control program.

βœ“ Corrected: Jun 11, 2023

2022 6 violations

Tag 0677 D Sep 15, 2022

Provide care and assistance to perform activities of daily living for any resident who is unable.

βœ“ Corrected: Oct 14, 2022
Tag 0584 E Jun 30, 2022

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

βœ“ Corrected: Aug 5, 2022
Tag 0658 D Jun 30, 2022

Ensure services provided by the nursing facility meet professional standards of quality.

βœ“ Corrected: Aug 5, 2022
Tag 0725 E Jun 30, 2022

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

βœ“ Corrected: Aug 5, 2022
Tag 0656 D Apr 7, 2022

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: May 14, 2022
Tag 0888 F Apr 7, 2022

Ensure staff are vaccinated for COVID-19

βœ“ Corrected: May 14, 2022

2021 1 violations

Tag 0609 D Jan 15, 2021

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

βœ“ Corrected: Feb 15, 2021

2020 9 violations

Tag 0656 D Nov 2, 2020

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: Dec 11, 2020
Tag 0880 E Nov 2, 2020

Provide and implement an infection prevention and control program.

βœ“ Corrected: Dec 8, 2020
Tag 0585 E Jun 25, 2020

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

βœ“ Corrected: Jul 26, 2020
Tag 0610 E Jun 25, 2020

Respond appropriately to all alleged violations.

βœ“ Corrected: Jul 26, 2020
Tag 0725 E Jun 25, 2020

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

βœ“ Corrected: Jul 26, 2020
Tag 0865 D Jun 25, 2020

Have a plan that describes the process for conducting QAPI and QAA activities.

βœ“ Corrected: Jul 26, 2020
Tag 0578 D Feb 20, 2020

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

βœ“ Corrected: Mar 20, 2020
Tag 0803 E Feb 20, 2020

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

βœ“ Corrected: Mar 20, 2020
Tag 0812 E Feb 20, 2020

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

βœ“ Corrected: Mar 20, 2020

2019 13 violations

Tag 0700 J Feb 1, 2019

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

βœ“ Corrected: Mar 1, 2019
Tag 0726 E Feb 1, 2019

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

βœ“ Corrected: Mar 1, 2019
Tag 0835 J Feb 1, 2019

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

βœ“ Corrected: Mar 1, 2019
Tag 0909 E Feb 1, 2019

Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

βœ“ Corrected: Mar 1, 2019
Tag 0550 D Jan 11, 2019

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

βœ“ Corrected: Feb 25, 2019
Tag 0558 E Jan 11, 2019

Reasonably accommodate the needs and preferences of each resident.

βœ“ Corrected: Feb 25, 2019
Tag 0578 D Jan 11, 2019

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

βœ“ Corrected: Feb 25, 2019
Tag 0609 D Jan 11, 2019

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

βœ“ Corrected: Feb 25, 2019
Tag 0610 D Jan 11, 2019

Respond appropriately to all alleged violations.

βœ“ Corrected: Feb 25, 2019
Tag 0757 D Jan 11, 2019

Ensure each resident’s drug regimen must be free from unnecessary drugs.

βœ“ Corrected: Feb 25, 2019
Tag 0812 E Jan 11, 2019

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

βœ“ Corrected: Feb 25, 2019
Tag 0880 D Jan 11, 2019

Provide and implement an infection prevention and control program.

βœ“ Corrected: Feb 25, 2019
Tag 0921 E Jan 11, 2019

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

βœ“ Corrected: Feb 25, 2019

2018 4 violations

Tag 0656 D Feb 9, 2018

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

βœ“ Corrected: Apr 10, 2018
Tag 0659 E Feb 9, 2018

Provide care by qualified persons according to each resident's written plan of care.

βœ“ Corrected: Apr 10, 2018
Tag 0756 E Feb 9, 2018

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

βœ“ Corrected: Apr 10, 2018
Tag 0849 D Feb 9, 2018

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

βœ“ Corrected: Apr 10, 2018

Detailed Inspection Reports

No detailed inspection reports available yet. Check back soon as we're processing new reports daily.

Fines and Penalties by Year

2019 2 penalties totaling $86,720

$86,720
Fine
January 11, 2019
$0
Payment Denial
January 11, 2019
Average: $43,360 | Range: $0 - $86,720

Fire Safety Deficiencies

Unknown Date

No description available

Inspection Survey Reports

Health

July 31, 2024
0.00

Health

May 8, 2024
0.00

Health

February 15, 2024
0.00

Health

April 27, 2023
0.00

Health

September 15, 2022
0.00

Health

June 30, 2022
0.00

Health

April 7, 2022
0.00

Health

January 15, 2021
0.00

Health

February 20, 2020
0.00

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Ownership Information

For profit - Corporation
Independent (Not part of a chain)
195297
195297
9856268581
St. Tammany

Historical Ownership Records

August 25, 2025
Organization
August 25, 2025
Individual
August 25, 2025
Individual