Skip to main content
Advertisement
Complaint Investigation

Chateau Living Center

Inspection Date: September 23, 2025
Total Violations 2
Facility ID 195184
Location KENNER, LA
Advertisement

Inspection Findings

F-Tag F0677

Quality of Life and Care Deficiencies
Harm Level: Potential for More Than Minimal Harm

F 0677

assistance from staff for incontinence care.

Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few

FORM CMS-2567 (02/99) Previous Versions Obsolete

Event ID:

Facility ID:

If continuation sheet

Printed: 04/13/2026 Form Approved OMB No. 0938-0391

Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION

(X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER:

(X2) MULTIPLE CONSTRUCTION

B. Wing

A. Building

(X3) DATE SURVEY COMPLETED

09/23/2025

NAME OF PROVIDER OR SUPPLIER

STREET ADDRESS, CITY, STATE, ZIP CODE

Chateau Living Center

716 Village Road Kenner, LA 70065

For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG

SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

Advertisement

F-Tag F0755

Pharmacy Service Deficiencies
Harm Level: Potential for More Than Minimal Harm

F 0755 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few

FORM CMS-2567 (02/99) Previous Versions Obsolete

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Based on interviews and record reviews, the facility failed to ensure a resident's medication was not available for administration for 1 (Resident #1) of 3 (Resident #1, Resident #2, and Resident #3) sampled residents reviewed for medication administration.Findings:Review of Resident #1's August 2025 physician's orders revealed, in part, an order to administer Resident #1 one Hydrocodone-Acetaminophen (a medication used to treat pain) 10-325 milligrams (mg) tablet every eight hours as needed for pain.Review of

the Individual Narcotic Record for Resident #1's Hydrocodone-Acetaminophen 10-325 mg tablets revealed,

in part, Resident #1's had zero Hydrocodone-Acetaminophen 10-325 mg tablets available after she was administered the last Hydrocodone-Acetaminophen 10-325 mg tablet on 08/29/2025 at 8:43PM.In a telephone interview on 09/19/2025 at 1:14PM, Resident #1 indicated she was in pain related to a previous fall and her chronic pain on the night of 08/29/2025 to the morning of 08/30/2025. Resident #1 further indicated she had requested her pain medication, but the facility's nurse told her the pain medication was not available because the medicated had not been reordered.In a telephone interview on 09/22/2025 at 12:40PM, S5Licensed Practical Nurse (LPN) indicated when she arrived at the facility on the morning of 08/30/2025, Resident #1 had complained of pain. S5LPN further indicated Resident #1's Hydrocodone-Acetaminophen 10-325 mg tablets were not available. S5LPN further indicated she was not able to administer Resident #1's Hydrocodone-Acetaminophen 10-325 mg tablet as needed because none were available.In an interview on 09/22/2025 at 1:08PM, S4Staff Development/Charge Nurse/Infection Preventionist indicated when a resident had an active order for a medication, the mediation should have been available for administration.In an interview on 09/22/2025 at 2:08PM, S1DON indicated a resident's medication should have been ordered from the pharmacy before a resident was out of a medication.

Event ID:

Facility ID:

If continuation sheet

📋 Inspection Summary

CHATEAU LIVING CENTER in KENNER, LA inspection on recent inspection.

Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.

What this means: Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. All deficiencies must be corrected within required timeframes and are subject to follow-up verification.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in KENNER, LA, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from CHATEAU LIVING CENTER or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.
« Back to Facility Page
Advertisement
Advertisement