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Complaint Investigation

Kaplan Healthcare Center

October 1, 2025 · Kaplan, LA · 1300 W. Eighth Street
Citations 3
CMS Rating 2/5
Beds 113
Provider ID 195315
Healthcare Facility
Kaplan Healthcare Center
Kaplan, LA  ·  View full profile →
Inspection Summary

KAPLAN HEALTHCARE CENTER in KAPLAN, LA — inspection on October 1, 2025.

Found 3 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0676
Quality of Life and Care Deficiencies
Potential for More Than Minimal Harm

Review of the facility's shower schedule revealed Resident #R1's shower days were Mondays, Wednesdays, and Fridays.

Further review of Resident #R1's records revealed no shower was given on 09/29/2025, and no shower given on 09/30/2025.

Review of Resident #R1's Quarterly MDS 08/27/2025 revealed he had a BIMS score of 15, indicating his cognition was fully intact. On 10/01/2025 at 2:25 p.m., an interview with Resident #R1 was conducted in his room.

Resident #R1 stated his shower days were on Mondays, Wednesdays, and Fridays.

Resident #R1 stated that on 09/29/2025 he asked an employee if he was going to get his shower.

The employee stated they were short staffed.

Resident #R1 stated he did not receive his shower on Monday 09/29/2025, Tuesday 09/30/2025, nor as of 2:35 p.m. today (10/01/2025) he had not received his shower.

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

10/01/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Kaplan Healthcare Center

1300 W.

Eighth Street Kaplan, LA 70548

SUMMARY STATEMENT OF DEFICIENCIES

Based on observations, interviews, and policy and procedure reviews, the facility failed to maintain clean and sanitary kitchen equipment to prevent cross contamination and the likelihood of foodborne illnesses by failing to clean a Dumbwaiter Cart.Findings:

Review of the facility's policy, Sanitization, with a last revised date of August 2025, revealed the following in part: Policy Statement: The food service area shall be maintained in a clean and sanitary manner.

Policy Interpretation and Implementation: 13.

Dumbwaiters may be used to transport food to dining areas and soiled dishes back to the dietary department provided that the compartment is sanitized between the transportation of soiled dishes and food. On 09/29/2025 at 12:07 p.m., an interview and observation was conducted with S14DM (Dietary Manager) of an empty dumbwaiter cart outside of the kitchen door.

The cart was observed to have multiple dried clumps of yellow, brown, food matter; and dried thin layers of yellow food matter on multiple shelves. S14DM confirmed that the cart was used to deliver the lunch trays today.

She stated that the cart should have been cleaned after each use.

She stated based on her observations of the cart, the cart obviously was not cleaned last night nor after the last meal, and should have been.

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

10/01/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Kaplan Healthcare Center

1300 W.

Eighth Street Kaplan, LA 70548

SUMMARY STATEMENT OF DEFICIENCIES

brown, dried circular matter was observed on the wall next to the shower chair. S9CNA sprayed the cleaner/ disinfectant on the wall and shower chair, then wiped it with the washcloth.

The matter easily wiped off the wall.

She stated the facility's process for cleaning the shower room included that showers were to be cleaned after every resident's shower was complete and again at the end of each day. S9CNA stated she had not used that shower chair yet today, and that upon observing it, it must not have been cleaned yesterday.

On 10/01/2025 at 9:25 a.m., S10CNA was observed exiting Shower Room A with a resident and returned to the shower room.

Upon her return, an observation was conducted of Shower Room A with S10CNA.

Upon entering, there was a strong and noticeable odor of feces. A mound of feces was observed on the shower floor inside the shower stall. S10CNA stated she had just finished a resident's shower, then she donned gloves and picked up the mound of feces off the shower floor using paper towels. S10CNA placed the feces in a clear plastic bag then discarded the bag into a trash can inside the shower room. S10CNA then proceeded to rinse the shower stall with water from the shower head. S10CNA was not observed using any cleaning products or disinfectant cleaner to clean and disinfect the shower floor or shower walls.

After rinsing the shower, S10CNA opened the shower room door and assisted a resident who was waiting for a shower into the shower room. S10CNA helped the resident take off her clothes then sat the resident in the shower chair. S10CNA rolled the shower chair into the same shower stall the mound of feces was observed during the earlier part of observations. S10CNA closed the shower curtain and allowed the resident to shower. S10CNA stated that she was supposed to clean the shower with Rapid Multi Surface Disinfectant Cleanser after each resident. S10CNA stated I aint gonna lie, I don't use it after every resident.

On 10/01/2025 at 10:50 a.m., an interview was conducted with S3CorpNurse (Corporate Nurse) who was the facility's Infection Preventionist and S4ADM (Administrator). S3CorpNurse stated showers should be cleaned and disinfected after each resident with the Rapid Multi Surface Spray Disinfectant. S3CorpNurse also stated that if a resident has a bowel movement on the shower floor during their shower the entire shower should be cleaned and disinfected with Rapid Multi Surfaced Spray Disinfectant.

Facility ID:

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in KAPLAN, LA, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from KAPLAN HEALTHCARE CENTER or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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