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Complaint Investigation

Kaplan Healthcare Center

Inspection Date: October 1, 2025
Total Violations 3
Facility ID 195315
Location KAPLAN, LA
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Inspection Findings

F-Tag F0676

Quality of Life and Care Deficiencies
Harm Level: Potential for More Than Minimal Harm

F 0676 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few

FORM CMS-2567 (02/99) Previous Versions Obsolete

would get his shower on the morning of 09/29/2025. S7CNA stated she was also not able to shower Resident #Resident R1 because they were short staffed.On 10/1/2025 at 1:27 p.m., an interview and review of the nursing staff schedule was conducted with S3CorpNurse and S4ADM. S4ADM confirmed that two CNA's called in and one CNA came in to work, looked at the schedule and left. S4ADM stated she was short 3 CNA's on Monday (09/29/2025). The staffing schedule for Tuesday (09/30/2025) revealed two CNA's called in. When asked if they were short staffed for CNAs on these dates, S4ADM stated no they redistributed duties to cover the shifts. S4ADM and S3CorpNurse stated when the shower aides are not available, the floor aides should provide the residents' showers. Both stated they were not aware Residents #5 and#Resident R1 had not received their showers. S3CorpNurse stated that if a resident was scheduled for a shower on a certain day of the week, they should receive that shower on that day. If they request a shower on the day shift then they should have their shower on the day shift.Resident #R1Review of Resident #Resident R1's electronic health record revealed an admission date of 07/05/2024. A review of Resident #Resident R1's care plan revealed: shower/ bathe self, requires set up or clean up assistance. Review of the facility's shower schedule revealed Resident #Resident R1's shower days were Mondays, Wednesdays, and Fridays. Further review of Resident #Resident R1's records revealed no shower was given on 09/29/2025, and no shower given on 09/30/2025. Review of Resident #Resident R1's Quarterly MDS 08/27/2025 revealed he had a BIMS score of 15, indicating his cognition was fully intact. On 10/01/2025 at 2:25 p.m., an interview with Resident #Resident R1 was conducted in his room.

Resident #Resident R1 stated his shower days were on Mondays, Wednesdays, and Fridays. Resident #Resident R1 stated that on 09/29/2025 he asked an employee if he was going to get his shower. The employee stated they were short staffed. Resident #Resident R1 stated he did not receive his shower on Monday 09/29/2025, Tuesday 09/30/2025, nor as of 2:35 p.m. today (10/01/2025) he had not received his shower.

Event ID:

Facility ID:

If continuation sheet

Printed: 04/13/2026 Form Approved OMB No. 0938-0391

Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION

(X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER:

(X2) MULTIPLE CONSTRUCTION

B. Wing

A. Building

(X3) DATE SURVEY COMPLETED

10/01/2025

NAME OF PROVIDER OR SUPPLIER

STREET ADDRESS, CITY, STATE, ZIP CODE

Kaplan Healthcare Center

1300 W. Eighth Street Kaplan, LA 70548

For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG

SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

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F-Tag F0812

Nutrition and Dietary Deficiencies
Harm Level: Potential for More Than Minimal Harm

F 0812 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few

FORM CMS-2567 (02/99) Previous Versions Obsolete

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Based on observations, interviews, and policy and procedure reviews, the facility failed to maintain clean and sanitary kitchen equipment to prevent cross contamination and the likelihood of foodborne illnesses by failing to clean a Dumbwaiter Cart.Findings:Review of the facility's policy, Sanitization, with a last revised date of August 2025, revealed the following in part: Policy Statement: The food service area shall be maintained in a clean and sanitary manner. Policy Interpretation and Implementation: 13. Dumbwaiters may be used to transport food to dining areas and soiled dishes back to the dietary department provided that

the compartment is sanitized between the transportation of soiled dishes and food. On 09/29/2025 at 12:07 p.m., an interview and observation was conducted with S14DM (Dietary Manager) of an empty dumbwaiter cart outside of the kitchen door. The cart was observed to have multiple dried clumps of yellow, brown, food matter; and dried thin layers of yellow food matter on multiple shelves. S14DM confirmed that the cart was used to deliver the lunch trays today. She stated that the cart should have been cleaned after each use. She stated based on her observations of the cart, the cart obviously was not cleaned last night nor after the last meal, and should have been.

Event ID:

Facility ID:

If continuation sheet

Printed: 04/13/2026 Form Approved OMB No. 0938-0391

Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION

(X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER:

(X2) MULTIPLE CONSTRUCTION

B. Wing

A. Building

(X3) DATE SURVEY COMPLETED

10/01/2025

NAME OF PROVIDER OR SUPPLIER

STREET ADDRESS, CITY, STATE, ZIP CODE

Kaplan Healthcare Center

1300 W. Eighth Street Kaplan, LA 70548

For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG

SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

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F-Tag F0880

Infection Control Deficiencies
Harm Level: Potential for More Than Minimal Harm

F 0880 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few

brown, dried circular matter was observed on the wall next to the shower chair. S9CNA sprayed the cleaner/ disinfectant on the wall and shower chair, then wiped it with the washcloth. The matter easily wiped off the wall. She stated the facility's process for cleaning the shower room included that showers were to be cleaned after every resident's shower was complete and again at the end of each day. S9CNA stated she had not used that shower chair yet today, and that upon observing it, it must not have been cleaned yesterday.

On 10/01/2025 at 9:25 a.m., S10CNA was observed exiting Shower Room A with a resident and returned to the shower room. Upon her return, an observation was conducted of Shower Room A with S10CNA.

Upon entering, there was a strong and noticeable odor of feces. A mound of feces was observed on the shower floor inside the shower stall. S10CNA stated she had just finished a resident's shower, then she donned gloves and picked up the mound of feces off the shower floor using paper towels. S10CNA placed

the feces in a clear plastic bag then discarded the bag into a trash can inside the shower room. S10CNA then proceeded to rinse the shower stall with water from the shower head. S10CNA was not observed using any cleaning products or disinfectant cleaner to clean and disinfect the shower floor or shower walls.

After rinsing the shower, S10CNA opened the shower room door and assisted a resident who was waiting for a shower into the shower room. S10CNA helped the resident take off her clothes then sat the resident in

the shower chair. S10CNA rolled the shower chair into the same shower stall the mound of feces was observed during the earlier part of observations. S10CNA closed the shower curtain and allowed the resident to shower. S10CNA stated that she was supposed to clean the shower with Rapid Multi Surface Disinfectant Cleanser after each resident. S10CNA stated I aint gonna lie, I don't use it after every resident.

On 10/01/2025 at 10:50 a.m., an interview was conducted with S3CorpNurse (Corporate Nurse) who was

the facility's Infection Preventionist and S4ADM (Administrator). S3CorpNurse stated showers should be cleaned and disinfected after each resident with the Rapid Multi Surface Spray Disinfectant. S3CorpNurse also stated that if a resident has a bowel movement on the shower floor during their shower the entire shower should be cleaned and disinfected with Rapid Multi Surfaced Spray Disinfectant.

FORM CMS-2567 (02/99) Previous Versions Obsolete

Event ID:

Facility ID:

If continuation sheet

📋 Inspection Summary

KAPLAN HEALTHCARE CENTER in KAPLAN, LA inspection on recent inspection.

Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.

What this means: Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. All deficiencies must be corrected within required timeframes and are subject to follow-up verification.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in KAPLAN, LA, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from KAPLAN HEALTHCARE CENTER or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.
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