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Complaint Investigation

Evangeline Oaks Guest House

February 24, 2026 · Carencro, LA · 240 Arceneaux Road
Citations 3
CMS Rating 1/5
Beds 190
Provider ID 195578
Healthcare Facility
Evangeline Oaks Guest House
Carencro, LA  ·  View full profile →
Inspection Summary

Evangeline Oaks Guest House in Carencro, LA — inspection on February 24, 2026.

Found 3 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0656
Resident Assessment and Care Planning Deficiencies

Review of Resident #1's care plan revealed the following goals and interventions in part: Potential for skin breakdown r/t (related to) decreased mobility and incontinence, dx (diagnosis) hemiplegia - Interventions: heel lift boots while in bed.

Review of Resident #1's physician's orders revealed the following order dated 03/24/2025 that read: Heel lift boots while in bed every day shift. On 02/23/2026 at 2:50 p.m., an observation was made of Resident #1 in bed.

The resident was not wearing heel lift boots at this time. On 02/24/2026 at 9:11 a.m., a second observation was made of Resident #1 in bed.

The resident was not wearing heel lift boots at this time. On 02/24/2026 at 10:55 a.m., a third observation was made of Resident #1 in bed.

The resident was not wearing heel lift boots at this time. S6CNA entered the resident's room. S6CNA was asked if the resident was supposed to have on heel lift boots while in bed.

She stated that she really did not know if he was supposed to have them on and did not know where they were in the room. On 02/24/2026 at 11:00 a.m., an interview was conducted with S7LPN who stated she was the resident's nurse for this shift. S7LPN was asked if Resident #1 was supposed to be wearing heel lift boots while in bed, and she stated she was not very familiar with his care because she was not normally assigned to the resident. Resident #1's orders were reviewed with S7LPN.

She confirmed that the resident had an order for heel lift boots while in bed and further confirmed that he should have had them on, but they were not.

Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided.

For nursing homes, the above findings and plans of correction are disclosable 14 days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.

LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER TITLE (X6) DATE REPRESENTATIVE'S SIGNATURE

195578 02/24/2026

Evangeline Oaks Guest House 240 Arceneaux Road Carencro, LA 70520

trained on the facility's policies and procedures.

She stated that the previous Director of Nursing was

that S4TNAgency had competencies and was trained on the facility's policies and procedures being

previous Director of Nursing was not available for interview at the time of the survey.On 02/24/2026 at 2:09 p.m., S1Administrator stated that there was no documented evidence that S4TNAgency was trained on the facility's policies and procedures, and no evidence that the facility ensured the she was competent to provide wound care for all residents at the facility.

195578 02/24/2026

Evangeline Oaks Guest House 240 Arceneaux Road Carencro, LA 70520

sanitize or wash her hands between glove changes. S4TNAgency also confirmed that after cleansing

and did not discard them in the trash after changing her gloves and should have. On 02/24/2026 at

should have conducted hand hygiene between glove changes, changed gloves after cleansing the resident's wound, and should not have placed soiled gloves on the resident's bed.

She also confirmed used gloves should have been placed in the trash can. On 02/24/2026 at 11:49 a.m., an interview was conducted with S5CNA. S5CNA confirmed that the Resident #2 had a sign for EBP posted on her door, and she did not wear a gown during the resident's wound care. S5CNA stated that she knew she had to wear a gown and gloves when having direct contact with a resident on EBP. On 02/24/2026 at 11:55 a.m., another interview was conducted with S4TNAgency. S4TNAgency was asked if she should have worn a gown during Resident #2's wound care because the resident was on EBP.

She stated the resident should not be on EBP, and the sign should have been taken off of the door because the resident's wound was not draining. On 02/24/2026 at 12:01 p.m., an interview was conducted with S3NS who assisted the Director of Nursing with infection control throughout the facility. S3NS stated that because the resident had a chronic stage 4 wound, according to EBP, the treatment nurse and CNA should have worn PPE including gown and gloves during wound care.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in Carencro, LA, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Evangeline Oaks Guest House or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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