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Complaint Investigation

Florence Park Care Center

November 14, 2025 · Florence, KY · 6975 Burlington Pike
Citations 2
CMS Rating 1/5
Beds 150
Provider ID 185174
Healthcare Facility
Florence Park Care Center
Florence, KY  ·  View full profile →
Inspection Summary

Florence Park Care Center in Florence, KY — inspection on November 14, 2025.

Found 2 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0697
Quality of Life and Care Deficiencies
Actual Harm

During additional interview with the DON on 11/14/2025 at 10:43 AM, she stated it was important that residents received their scheduled pain medications on time because if doses were missed or given late, it was harder to bring the pain back under control.

Then, she stated, the resident might require more medication to achieve relief.

She stated she expected staff to document thoroughly and timely residents' reports of pain and staff observations of residents' pain so the facility could review, respond, and address concerns promptly rather than allowing residents to wait in pain.

During an interview with the Administrator on 11/14/2025 at 11:15 AM, she stated she expected staff to manage residents' pain in accordance with physician orders.

She stated if a resident reported pain, medication should be provided.

Additionally, she stated staff should request additional pain management from the physician as needed, and when medication could not be given, they should use non-pharmacological interventions such as heat, cold, or therapy.

She stated it was important to follow physician orders and manage pain for the physical well-being of the resident.

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

11/14/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Florence Park Care Center

6975 Burlington Pike Florence, KY 41042

SUMMARY STATEMENT OF DEFICIENCIES

During an interview with LPN9 on 11/14/2025 at 8:50 AM, she stated she was an agency nurse who had worked at the facility for approximately three months. LPN9 stated when administering a controlled medication, she verified the correct resident and medication in the computer, removed the dose from the medication card, documented the actual time on the controlled medication sheet at the time the medication was removed and given, and confirmed the count was adjusted.

She stated she did not wait until the end of the shift to sign out controlled medications because it would be difficult to remember accurately.During an interview with the Director of Nursing (DON) on 11/14/2025 at 10:43 AM, she stated that licensed nurses and medication aides were expected to maintain the medication cart in accordance with the facility's policy and follow established procedures for completing the controlled medication count.

Per the interview, the DON stated nursing documentation had been lacking.

She stated when she assumed the DON position, she identified a lack of nursing documentation at the facility.

She stated she had been addressing that issue through ongoing education and had provided staff with instructions regarding documentation expectations.

Additionally, the DON stated all staff, including agency staff, must follow the facility's policy and protocols for counting controlled medications, which included signing the count sheet as those medications were given and completing counts at the beginning and end of each shift.

She stated following proper controlled medication count procedures was important to ensure accuracy and to prevent opportunities for diversion.

During an interview with the Administrator on 11/14/2025 at 11:15 AM, she stated she expected nurses to follow all facility policies for controlled substances, including logging them in and out, completing counts, and documentation at the time medications were given.

She stated it was important to follow those policies to ensure accountability.

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

11/14/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Florence Park Care Center

6975 Burlington Pike Florence, KY 41042

SUMMARY STATEMENT OF DEFICIENCIES

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in Florence, KY, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Florence Park Care Center or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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