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Complaint Investigation

The Pavilion At Kenton

March 26, 2026 · Covington, KY · 401 East 20th Street
Citations 7
CMS Rating 1/5
Beds 82
Provider ID 185038
Healthcare Facility
The Pavilion At Kenton
Covington, KY  ·  View full profile →
Inspection Summary

The Pavilion at Kenton in Covington, KY — inspection on March 26, 2026.

Found 7 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0584
Resident Rights Deficiencies
Potential for More Than Minimal Harm

Federal health inspectors cited The Pavilion at Kenton in Covington, KY for a deficiency under regulatory tag F-F0584 during a complaint investigation conducted on 2026-03-26.

Category: Resident Rights Deficiencies

The facility was found deficient in the following area: Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Scope/Severity Level E: pattern, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 7 deficiencies cited during this inspection of The Pavilion at Kenton.

Correction Status: Deficient, Provider has no plan of correction.

Federal health inspectors cited The Pavilion at Kenton in Covington, KY for a deficiency under regulatory tag F-F0656 during a complaint investigation conducted on 2026-03-26.

Category: Resident Assessment and Care Planning Deficiencies

The facility was found deficient in the following area: Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Scope/Severity Level E: pattern, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 7 deficiencies cited during this inspection of The Pavilion at Kenton.

Correction Status: Deficient, Provider has no plan of correction.

Federal health inspectors cited The Pavilion at Kenton in Covington, KY for a deficiency under regulatory tag F-F0693 during a complaint investigation conducted on 2026-03-26.

Category: Quality of Life and Care Deficiencies

The facility was found deficient in the following area: Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Scope/Severity Level E: pattern, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 7 deficiencies cited during this inspection of The Pavilion at Kenton.

Correction Status: Deficient, Provider has no plan of correction.

Federal health inspectors cited The Pavilion at Kenton in Covington, KY for a deficiency under regulatory tag F-F0804 during a complaint investigation conducted on 2026-03-26.

Category: Nutrition and Dietary Deficiencies

The facility was found deficient in the following area: Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Scope/Severity Level F: widespread, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 7 deficiencies cited during this inspection of The Pavilion at Kenton.

Correction Status: Deficient, Provider has no plan of correction.

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Federal health inspectors cited The Pavilion at Kenton in Covington, KY for a deficiency under regulatory tag F-F0812 during a complaint investigation conducted on 2026-03-26.

Category: Nutrition and Dietary Deficiencies

The facility was found deficient in the following area: Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Scope/Severity Level F: widespread, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 7 deficiencies cited during this inspection of The Pavilion at Kenton.

Correction Status: Deficient, Provider has no plan of correction.

Federal health inspectors cited The Pavilion at Kenton in Covington, KY for a deficiency under regulatory tag F-F0880 during a complaint investigation conducted on 2026-03-26.

Category: Infection Control Deficiencies

The facility was found deficient in the following area: Provide and implement an infection prevention and control program.

Scope/Severity Level E: pattern, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 7 deficiencies cited during this inspection of The Pavilion at Kenton.

Correction Status: Deficient, Provider has no plan of correction.

Federal health inspectors cited The Pavilion at Kenton in Covington, KY for a deficiency under regulatory tag F-F0925 during a complaint investigation conducted on 2026-03-26.

Category: Environmental Deficiencies

The facility was found deficient in the following area: Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Scope/Severity Level E: pattern, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 7 deficiencies cited during this inspection of The Pavilion at Kenton.

Correction Status: Deficient, Provider has no plan of correction.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in Covington, KY, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from The Pavilion at Kenton or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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