Skip to main content
Complaint Investigation

Hillcrest Health And Rehabilitation Center

August 22, 2025 · Corbin, KY · 1245 American Greeting Card Road
Citations 3
CMS Rating 3/5
Beds 120
Provider ID 185125
Healthcare Facility
Hillcrest Health And Rehabilitation Center
Corbin, KY  ·  View full profile →
Inspection Summary

Hillcrest Health and Rehabilitation Center in Corbin, KY — inspection on August 22, 2025.

Found 3 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

Advertisement

Inspection Findings

FF0600
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Potential for More Than Minimal Harm

R 38 indicated that they did not feel safe in the facility because of that.

The DON was interviewed on 08/20/2025 at 11:19 AM.

She stated that she recalled the incident with Resident 38 and Resident 71, and the abuse had been verified.

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

08/22/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Hillcrest Health and Rehabilitation Center

1245 American Greeting Card Road Corbin, KY 40701

SUMMARY STATEMENT OF DEFICIENCIES

their initial report.

She would expect any allegation of abuse to be reported immediately and within two hours to the state.

In a follow-up interview on 08/22/2025 at 3:16 PM, the DON stated that the incident with Resident #71 and Resident #38 was reported to her late, so she informed the Administrator (ADM) that she would be unable to report the incident timely.

The nurse who reported to her was educated after the fact about reporting.

She reiterated that she expected staff to report immediately.

In an interview on 08/22/2025 at 2:18 PM, the ADM stated that once abuse was reported, the resident was protected first; they separated the residents, assessed them, and made sure they were safe. If abuse was reported to or witnessed by an aide, the aide would report it to the nurse, and the nurse would report it to a supervisor. It would then get reported to the ADM or the DON.

After any allegation of abuse was reported, the facility had two hours to submit the initial report to the state agency and five days to submit the final report.

She stated she would expect every staff member to report any allegation of abuse immediately so they could start their investigation.

In a follow-up interview on 08/22/2025 at 3:58 PM, the ADM stated that it did not meet expectations for an incident that occurred and was witnessed at 11:40 AM to be reported to the state agency at 3:49 PM the same day.

She stated she was not sure why the allegation was reported late.

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

08/22/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Hillcrest Health and Rehabilitation Center

1245 American Greeting Card Road Corbin, KY 40701

SUMMARY STATEMENT OF DEFICIENCIES

sight of any staff coming and going through the area; however, the facility's investigation documentation revealed no evidence of attempts to identify or interview additional potential witnesses.

The investigation documentation further revealed there was no evidence that interviews or skin assessments of other residents who may have had contact with Resident #71 were conducted during the investigation to determine if other residents may have also been affected.

During an interview on 08/20/2025 at 9:49 AM, SRNA #3 stated that she had witnessed the altercation between Resident #71 and Resident #38.

She stated the incident occurred in front of the nursing station on the [NAME] Unit during mealtime, and several other staff were present, offering feeding assistance to various residents and passing trays.During an interview on 08/20/2025 at 10:23 AM, RN #4 stated that at least five other staff were present as witnesses to the altercation that occurred on 07/19/2025.The Director of Nursing (DON) was interviewed on 08/20/2025 at 11:19 AM.

The DON stated that she recalled the incident with Resident #38 and Resident #71.

She further stated that she did not interview or assess other residents who may have had contact with the alleged perpetrator.

Facility ID:

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in Corbin, KY, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from Hillcrest Health and Rehabilitation Center or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


More Reports

Advertisement