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Complaint Investigation

Clearwater Nursing & Rehabilitation Center

September 17, 2025 · Clearwater, KS · 620 E Wood Street
Citations 4
CMS Rating 1/5
Beds 55
Provider ID 175454
Healthcare Facility
Clearwater Nursing & Rehabilitation Center
Clearwater, KS  ·  View full profile →
Source Document
Official CMS Inspection Report (Medicare.gov)
Downloaded from CMS/Medicare.gov. Reflects what state inspectors documented and does not include the facility's plan of correction, which is submitted separately. Facilities may have taken corrective actions since this report was released.
Inspection Summary

CLEARWATER NURSING & REHABILITATION CENTER in CLEARWATER, KS — inspection on September 17, 2025.

Found 4 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

Inspection Findings

FF0558
Resident Rights Deficiencies

them, so that is when he would refuse to take his medications.On 09/17/25 at 08:30 AM, CMA S

more time that he could not take his medications because he had not eaten yet, and it would make

from being sick. R6 then asked CMA S how many times he had to tell them the same thing. He stated he was tired of having to spend time in the bathroom because he took his medications on an empty stomach. CMA S stated she would wait to give him his medications, but would take his vital signs to make sure his blood pressure was within range to give him his blood pressure medications. CMA S confirmed R6 had informed staff he would not take his medications unless he had eaten and confirmed R6's EHR lacked guidance to give R6 his medications with food, as he preferred. CMA S stated she informed the nurse when the resident refused his medications.On 09/17/25 at 08:45 AM, Certified Nurse Aide (CNA) M entered the resident's room and asked the resident if he wanted breakfast.

The resident said yes, he had to eat before he could take his medications. CNA M left the room and then returned with the resident's breakfast tray. On 09/16/25 at 12:15 PM, Certified Medication Aide (CMA)/Social Service Staff (SSD) X stated the facility worked on R6's discharge plan back to the community, but his multiple transfers in and out of the hospital slowed the process down. CMA/SSD X stated she was not aware of the resident's concerns regarding his preference for staff to give his medications after he eats. CMA/SSD X confirmed that residents should be interviewed on admission and routinely throughout their stay regarding their preferences and that residents have the right to participate in decisions and provide input regarding their care.

She stated that when a resident reported concerns to the staff, the concerns should be relayed to the supervisor, forwarded to social services, and then addressed with the appropriate department in a timely manner. CMA/SSD X stated that the concerns and grievances are followed up on, and changes are made to the care if indicated based on the resident's preferences.

She confirmed R6's Care Plan had not been updated to direct staff regarding his preferences for mealtimes in relation to his medication administration. On 09/16/25 at 02:01 PM, Dietary Staff BB reported meals were served in the dining room at 08:00 AM for breakfast, 12:00 PM at lunch, and 05:00 PM at supper, but the residents who ate in their rooms received their trays approximately 30 to 45 minutes later.On 09/16/25 at 03:42 PM, CMA R confirmed she administered medications to R6 and that he had voiced his preference to have his medications after he ate or when he asked for them. CMA R said R6's medications were not ordered to be given with or after foodOn 09/17/25 at 02:30 PM, Administrative Nurse D confirmed that residents should have the opportunity to participate in decisions about their care, which included accommodation of their preferences regarding their medications.

She stated residents' preferences and refusals of care and or services should be followed up by making the nurses aware and notifying the appropriate staff, and adjusting the resident's care as indicated to promote the resident's dignity and independence.

She verified the resident's request for adjustment to meal service times and/or medication times had not been communicated as expected, and the facility had not followed up as they should.The facility did not provide a policy to address the reasonable accommodation of resident preferences.

175454 09/17/2025

Clearwater Nursing & Rehabilitation Center 620 E Wood Street Clearwater, KS 67026

immediacy as listed on the template.

The scope and severity remained at a G to represent the actual

jeopardy to resident health or impaired and unable to effectively communicate impact of the physical and sexual abuse experienced. safety

175454 09/17/2025

Clearwater Nursing & Rehabilitation Center 620 E Wood Street Clearwater, KS 67026

Based on interview, and record review, the facility failed submit a completed

days as required for allegations involving Resident (R) 1 and R2 on 06/21/25 and R1 and R3 on 06/28/25.Findings Included:- The facility provided an initial report to the SA for a resident-to-resident involving R1 and R2 in Incident KS00196132 and for R1 and R3 in Incident KS00196270.R1's Progress Note on 06/21/25 at 03:08 AM documented staff witnessed R1 in the dining room with a female resident [R2].

The noted recorded staff witnessed both residents slapping each other on the arms, R1 grabbed the female resident's arm, and staff immediately intervened and separated the residents.R1's Progress Note on 06/28/25 at 11:03 AM, documented staff notified R1's representative that staff observed R1 touching a female resident in the genital area and R1 would be monitored on a one-to-one basis.

The note recorded R1's representative stated they did not know how staff would stop R1 from doing that.The facility could not provide an investigation related to the 06/21/25 and 06/28/25 incidents.

The facility was unable to provide evidence the completed investigations were submitted to the SA within five working days.

During an interview on 09/17/25 at 10:25 AM, Administrative Staff A stated he expected all reportable incidents to be thoroughly investigated and the completed investigation to be submitted in the time frame allowable.

Administrative staff A was unable to provide the completed investigations and confirmed he was not working in the facility at the time of the previous events on 06/21/25 and 06/28/25 so he was not sure if anything was submitted to the SA or when.

The facility's policy Abuse Prevention Program dated May 2025 documented the Administrator, or his/her designee, will provide the appropriate agencies or individuals listed above with a written report of the findings of the investigation within five (5) working days of the occurrence of the incident.

175454 09/17/2025

Clearwater Nursing & Rehabilitation Center 620 E Wood Street Clearwater, KS 67026

investigate allegations of abuse for allegations involving Resident (R) 1 and R2 on 06/21/25 and R1

resident-to-resident involving R1 and R2 in Incident KS00196132 and for R1 and R3 in Incident KS00196270.R1's Progress Note on 06/21/25 at 03:08 AM documented staff witnessed R1 in the dining room with a female resident [R2].

The noted recorded staff witnessed both residents slapping each other on the arms, R1 grabbed the female resident's arm, and staff immediately intervened and separated the residents.The facility could not provide an investigation related to the 06/21/25 incident.R1's Progress Note on 06/28/25 at 11:03 AM, documented staff notified R1's representative that staff observed R1 touching a female resident in the genital area and R1 would be monitored on a one-to-one basis.

The note recorded R1's representative stated they did not know how staff would stop R1 from doing that.The facility could not provide an investigation related to the 06/28/25 incident.

During an interview on 09/17/25 at 10:25 AM, Administrative Staff A stated he expected all reportable incidents to be thoroughly investigated and the completed investigation to be submitted in the time frame allowable.

Administrative staff A was unable to provide the completed investigations and confirmed he was not working in the facility at the time of the previous events on 06/21/25 and 06/28/25 so he was not sure if anything was completed.

The facility's policy Abuse Prevention Program dated May 2025 documented if an actual incident, suspected incident or allegation of resident abuse, mistreatment, neglect or injury of unknown source or reasonable suspicion of a crime was reported, the Administrator would assign the investigation to an appropriate individual. and provide any supporting documents relative to the alleged incident to the person in charge of the investigation.

The Administrator would keep the resident, and his/her representative (sponsor) informed of the progress of the investigation and suspend immediately any employee who has been accused of resident abuse, pending the outcome of the investigation.

The Administrator would ensure that any further potential abuse, neglect exploitation or mistreatment as prevented.

The Administrator will inform the resident and his/her representative of the status of the investigation and measures taken to protect the safety and privacy of the resident.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in CLEARWATER, KS, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from CLEARWATER NURSING & REHABILITATION CENTER or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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About This Inspection Report

Source: This inspection report was downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases nursing home inspection reports in bulk. The findings reflect what state surveyors documented in the official Form CMS-2567 Statement of Deficiencies on the date of the inspection.

Plan of correction not included: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to their state survey agency and those responses may not appear in CMS public data at the time of release. The absence of a plan of correction in this report does not mean one was not filed. Readers who want information about corrective steps taken by the facility are encouraged to contact the facility or their state survey agency directly.

Corrections may have been made: This report reflects conditions observed on the date of the survey. The facility may have implemented staffing changes, additional training, policy revisions, or other corrective actions since this report was issued. We publish what CMS provides and encourage readers to seek current information from the facility.