Complaint Investigation

Life Care Center Of The Willows

September 29, 2025 · Valparaiso, IN · 1000 Elizabeth Dr

Citations 2

CMS Rating 1/5

Beds 92

Provider ID 155158

Healthcare Facility

Life Care Center Of The Willows

Valparaiso, IN · View full profile →

Source Document

Official CMS Inspection Report (Medicare.gov)

Downloaded from CMS/Medicare.gov. Reflects what state inspectors documented and does not include the facility's plan of correction, which is submitted separately. Facilities may have taken corrective actions since this report was released.

Inspection Summary

LIFE CARE CENTER OF THE WILLOWS in VALPARAISO, IN — inspection on September 29, 2025.

Found 2 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

Inspection Findings

FF0842

Resident Assessment and Care Planning Deficiencies

least every shift (3 times a day) incontinence care provided.

Documentation included whether the

shifts: - Day shift: 9/1, 9/4, 9/8, 9/10, 9/13, and 9/14/25- Evening shift: 9/10, 9/12, 9/16, 9/20,

and 9/27/25

During an interview on 9/29/25 at 2:45 p.m., the Regional Nurse Consultant indicated the CNAs were supposed to chart incontinence care at least three times a day on the CNA Tasks.

She had no further information to provide.A facility policy titled, Critical Notes, received on 9/29/25 at 2:55 p.m. and noted as current from the Regional Nurse Consultant, indicated, Incontinence management, urinary, long-term care.perform hand hygiene, put on gloves and other personal protective equipment.clean the perineal area.remove personal protective equipment, perform hand hygiene, and document the procedure.This citation relates to Intake 2595565.3.1-50(a)(2)

155158 09/29/2025

Life Care Center of the Willows 1000 Elizabeth Dr Valparaiso, IN 46383

FF0921

Environmental Deficiencies

During an interview on 9/29/25 at 9:49 a.m., the Maintenance Director indicated he was aware of the exposed wiring.

The covers had been knocked off somehow about a week ago and he had not replaced the covers yet. He had told housekeeping to dust the vents throughout the facility and was in the process of replacing the vents in the kitchen at the time.

The rest of the vents throughout the facility were in need of power washing or replacing.

This citation relates to Intake 2595565. 3.1-19(f)

Frequently Asked Questions

What is an F-tag violation?

F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.

Were these violations corrected?

Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.

How often do nursing home inspections happen?

CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.

What should families do about these violations?

Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in VALPARAISO, IN, (5) Report new concerns to state authorities.

Where can I see the full inspection report?

Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from LIFE CARE CENTER OF THE WILLOWS or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.

More Reports

About This Inspection Report

Source: This inspection report was downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases nursing home inspection reports in bulk. The findings reflect what state surveyors documented in the official Form CMS-2567 Statement of Deficiencies on the date of the inspection.

Plan of correction not included: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to their state survey agency and those responses may not appear in CMS public data at the time of release. The absence of a plan of correction in this report does not mean one was not filed. Readers who want information about corrective steps taken by the facility are encouraged to contact the facility or their state survey agency directly.

Corrections may have been made: This report reflects conditions observed on the date of the survey. The facility may have implemented staffing changes, additional training, policy revisions, or other corrective actions since this report was issued. We publish what CMS provides and encourage readers to seek current information from the facility.