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Complaint Investigation

Springs Of Richmond, The

January 29, 2026 · Richmond, IN · 400 Industries Road
Citations 3
CMS Rating 3/5
Beds 70
Provider ID 155843
Healthcare Facility
Springs Of Richmond, The
Richmond, IN  ·  View full profile →
Source Document
Official CMS Inspection Report (Medicare.gov)
Downloaded from CMS/Medicare.gov. Reflects what state inspectors documented and does not include the facility's plan of correction, which is submitted separately. Facilities may have taken corrective actions since this report was released.
Inspection Summary

SPRINGS OF RICHMOND, THE in RICHMOND, IN — inspection on January 29, 2026.

Found 3 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

Inspection Findings

FF0558
Resident Rights Deficiencies

During an interview and observation with Resident E, on 1/28/26 at 10:55 a.m., the resident had an empty Styrofoam cup with no date on it.

The resident indicated she always had to ask for water.

During an interview and observation with Resident E, on 1/28/26 at 1:45 p.m., the resident had a Styrofoam cup with no date on it, it was empty and had ice in it.

The resident indicated that was what came on her lunch tray and the facility still had not passed water.

A plan of care, dated 1/12/26, indicated Resident E was at risk for dehydration.

The interventions included, but were not limited to, staff were to offer fluids.

During an interview with the Administrator, on 1/29/26 at 3:03 p.m., the Administrator indicated the facility does not have a policy in regards to hydration and his expectation was to keep residents hydrated and the resident's water cups were passed once per shift.

This Federal citation relates to intake 2707905. 3.1-3(v)(1)

155843 01/29/2026

Springs of Richmond, The 400 Industries Road Richmond, IN 47374

Review of the clinical record of Resident B on 1/28/26 at 10:28 a.m., indicated the resident's diagnosis included, but was not limited to, stroke (lack of oxygen causing brain cells to die, potentially leading cause of long-term disability and death).

The resident's record did not indicate the resident had a fall.

The admission Minimum Data Set (MDS) assessment for Resident B, dated 9/24/25, indicated the resident was cognitively intact for daily decision making.

The resident was consistent and reasonable.The progress note for Resident B, dated 12/21/25 at 2:23 p.m., indicated the dark areas to the resident's back had worsened and was getting darker.

The area increased in size. An event was opened to ensure the wound nurse was aware.

The Nurse Practitioner was notified.

The documentation did not indicate the resident's family had been notified.

During an interview with the Director Of Nursing Services (DNS) on 1/28/26 at 2:06 p.m., the DNS indicated when an event was created in the computer they were turned into incident reports that were an internal document. No further information or documentation was provided by the DNS.

The notification policy provided by the DNS on 1/28/26 at 2:25 p.m., indicated the purpose was to ensure the resident's responsible party was notified of a change in condition timely.

The responsible party would be notified immediately of a change in condition.

This citation relates to Intake 2707905. 3.1-5(a)(2)

155843 01/29/2026

Springs of Richmond, The 400 Industries Road Richmond, IN 47374

Review of the clinical record of Resident B on 1/28/26 at 10:28 a.m., indicated the resident's diagnosis included, but was not limited to, stroke (lack of oxygen causing brain cells to die, potentially leading to lasting damage, paralysis, or speech impairment, leading cause of long-term disability).

The resident's record did not indicated the resident had a fall.

The progress note for Resident B, dated 12/21/25 at 2:23 p.m., indicated the dark areas to the resident's back worsened, was getting darker, and increasing in size.

An event was opened to ensure wound nurse aware.

The Nurse Practitioner was notified.

The documentation had no further assessments of the area to the resident's back.

Review of the wound management for Resident B on 1/28/26 at 10:28 a.m., indicated the resident had no bruising assessment for the resident's back or any other assessment of the resident's back.

During an interview with the Director Of Nursing Services (DNS) on 1/28/26 at 2:06 p.m., indicated the when an event was created in the computer they were turned into incident reports that were an internal document. No further documentation or assessments were provided by the DNS during the survey process.

During an interview, on 1/28/26 at 12:48 p.m., Resident B's family member indicated they were not notified of a large bruise on the resident's back.

The resident indicated she had a fall during a transfer with staff at the facility and hit the side of her bed.

The family member was not aware the resident had a fall or had the bruising.

The bruising policy provided by the DNS on 1/28/26 at 2:25 p.m., indicated the procedure was to complete an bruise incident in the electronic health record along with a template/assessment progress note.

This citation relates to Intake 2707905.3.1-37(a)

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in RICHMOND, IN, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from SPRINGS OF RICHMOND, THE or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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About This Inspection Report

Source: This inspection report was downloaded directly from the Centers for Medicare & Medicaid Services (CMS) via Medicare.gov. CMS releases nursing home inspection reports in bulk. The findings reflect what state surveyors documented in the official Form CMS-2567 Statement of Deficiencies on the date of the inspection.

Plan of correction not included: The CMS report we receive does not include the facility's plan of correction. Facilities submit plans of correction separately to their state survey agency and those responses may not appear in CMS public data at the time of release. The absence of a plan of correction in this report does not mean one was not filed. Readers who want information about corrective steps taken by the facility are encouraged to contact the facility or their state survey agency directly.

Corrections may have been made: This report reflects conditions observed on the date of the survey. The facility may have implemented staffing changes, additional training, policy revisions, or other corrective actions since this report was issued. We publish what CMS provides and encourage readers to seek current information from the facility.