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Complaint Investigation

Springs Of Richmond, The

Inspection Date: November 13, 2025
Total Violations 2
Facility ID 155843
Location RICHMOND, IN
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Inspection Findings

F-Tag F0628

Resident Rights Deficiencies
Harm Level: Potential for More Than Minimal Harm

F 0628 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few

FORM CMS-2567 (02/99) Previous Versions Obsolete

11/13/25 at 11:00 a.m., the NP indicated it was important for the facility to report to the local hospital that Resident B received the wrong medication, on 10/26/25, for his treatment and care at the hospital. During

an interview with the Director of Health Services (DHS), on 11/13/25 at 11:18 a.m., indicated it was the facilities expectation that the nurse transferring Resident B to the local hospital should have reported to the hospital that the resident had received the wrong medications. During an interview with the DHS, on 11/13/25 at 12:50 p.m., verified Resident B did not receive his scheduled morning medications on 10/26/25 and verified the resident received Resident D's morning medications on 10/26/25. There was no documentation that the hospital was notified of the medication error when Resident B was transferred to the hospital on [DATE REDACTED]. During an interview with Clinical Support, on 11/13/25 at 12:00 p.m., indicated the facility did not have a policy for continuity of care of what the nurse should report to the hospital on when a resident is transferred to the hospital. This citation relates to Intake 2658401. 3.1-12(a)25(A)3.1-12(a)25(B)

Event ID:

Facility ID:

If continuation sheet

Printed: 04/13/2026 Form Approved OMB No. 0938-0391

Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION

(X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER:

(X2) MULTIPLE CONSTRUCTION

B. Wing

A. Building

(X3) DATE SURVEY COMPLETED

11/13/2025

NAME OF PROVIDER OR SUPPLIER

STREET ADDRESS, CITY, STATE, ZIP CODE

Springs of Richmond, The

400 Industries Road Richmond, IN 47374

For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG

SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

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F-Tag F0760

Pharmacy Service Deficiencies
Harm Level: Potential for More Than Minimal Harm

Federal health inspectors cited SPRINGS OF RICHMOND, THE in RICHMOND, IN for a deficiency under regulatory tag F-F0760 during a complaint investigation conducted on 2025-11-13.

Category: Pharmacy Service Deficiencies

The facility was found deficient in the following area: Ensure that residents are free from significant medication errors.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 2 deficiencies cited during this inspection of SPRINGS OF RICHMOND, THE.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-11-18.

📋 Inspection Summary

SPRINGS OF RICHMOND, THE in RICHMOND, IN inspection on recent inspection.

Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.

What this means: Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. All deficiencies must be corrected within required timeframes and are subject to follow-up verification.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in RICHMOND, IN, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from SPRINGS OF RICHMOND, THE or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.
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