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Complaint Investigation

Springs Of Richmond, The

November 13, 2025 · Richmond, IN · 400 Industries Road
Citations 2
CMS Rating 3/5
Beds 70
Provider ID 155843
Healthcare Facility
Springs Of Richmond, The
Richmond, IN  ·  View full profile →
Inspection Summary

SPRINGS OF RICHMOND, THE in RICHMOND, IN — inspection on November 13, 2025.

Found 2 citations. Severity: Standard violations.

Health inspections identify deficiencies that facilities must correct within required timeframes. Violations range from minor documentation issues to serious safety concerns and are subject to follow-up verification.

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Inspection Findings

FF0628
Resident Rights Deficiencies
Potential for More Than Minimal Harm

During an interview with the DHS, on 11/13/25 at 12:50 p.m., verified Resident B did not receive his scheduled morning medications on 10/26/25 and verified the resident received Resident D's morning medications on 10/26/25.

There was no documentation that the hospital was notified of the medication error when Resident B was transferred to the hospital on [DATE].

During an interview with Clinical Support, on 11/13/25 at 12:00 p.m., indicated the facility did not have a policy for continuity of care of what the nurse should report to the hospital on when a resident is transferred to the hospital.

This citation relates to Intake 2658401. 3.1-12(a)25(A)3.1-12(a)25(B)

Facility ID:

IDENTIFICATION NUMBER:

A.

Building

COMPLETED

11/13/2025

STREET ADDRESS, CITY, STATE, ZIP CODE

Springs of Richmond, The

400 Industries Road Richmond, IN 47374

SUMMARY STATEMENT OF DEFICIENCIES

Federal health inspectors cited SPRINGS OF RICHMOND, THE in RICHMOND, IN for a deficiency under regulatory tag F-F0760 during a complaint investigation conducted on 2025-11-13.

Category: Pharmacy Service Deficiencies

The facility was found deficient in the following area: Ensure that residents are free from significant medication errors.

Scope/Severity Level D: isolated, no actual harm with potential for more than minimal harm.

While no actual harm was documented, there was potential for more than minimal harm to residents.

This was one of 2 deficiencies cited during this inspection of SPRINGS OF RICHMOND, THE.

Correction Status: Deficient, Provider has date of correction.

The facility reported correction as of 2025-11-18.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in RICHMOND, IN, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from SPRINGS OF RICHMOND, THE or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.


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