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Complaint Investigation

Stonebrooke Rehabilitation Center

Inspection Date: October 23, 2025
Total Violations 3
Facility ID 155160
Location NEW CASTLE, IN
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Inspection Findings

F-Tag F0550

Resident Rights Deficiencies
Harm Level: Potential for More Than Minimal Harm

F 0550 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Based on interview and record review, the facility failed to provide dignified incontinent care for 1 of 3 residents reviewed for dignity (Resident D). Finding include:During an interview with Resident D on 10/22/25 at 1:00 p.m., the resident indicated the facility staff treated her with dignity except CNA 3. CNA 3 was rough during incontinence care and it made her sore. The resident had told CNA 3 to go easy and he would say ok, but did not. CNA 3 was rushing with care and the resident felt it was disrespectful to her.

Resident D indicated other than CNA 3 rushing, he was a good guy. The resident had reported this to a nurse and some of the other CNA's about Resident 3 being rough and rushing during care, but did not know their name. The staff have not fill out a grievance for her related to this matter. Review of the clinical

record of Resident D on 10/23/25 at 11:31 a.m., indicated the resident's diagnoses included, but were not limited to, acute and chronic diastolic (congestive) heart failure, acute respiratory failure with hypoxia, Chronic obstructive pulmonary disease with (acute) exacerbation, paroxysmal atrial fibrillation, atherosclerotic heart disease of native coronary artery without angina pectoris, iron deficiency anemia, unspecified, Essential (primary) hypertension, type 2 diabetes mellitus with hyperglycemia, mixed hyperlipidemia, pulmonary hypertension, generalized anxiety disorder, major depressive disorder, recurrent, unspecified, obstructive sleep apnea (adult) (pediatric), morbid (severe) obesity due to excess calories, difficulty in walking, not elsewhere classified and Pleural effusion. The admission Minimum Data Set (MDS) assessment for Resident D, dated 10/1/25, indicated the resident was cognitively intact for daily decision making. The resident was reasonable and consistent. The resident had no behavior. The resident was frequently incontinent of urine and always incontinent of bowels. The resident right policy provided by

the Executive Director on 10/22/25 at 2:20 p.m., indicated the resident had the right to be treated with dignity and respect. Each resident shall be treated with consideration, respect and full recognition of dignity and individuality, including care of personal needs. The resident had the right to a dignified existence. This citation relates to Intake 2646099.3.1-3(t)

Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date

these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.

LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE

TITLE

(X6) DATE

FORM CMS-2567 (02/99) Previous Versions Obsolete

Facility ID:

If continuation sheet

Event ID:

Printed: 04/13/2026 Form Approved OMB No. 0938-0391

Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION

(X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER:

(X2) MULTIPLE CONSTRUCTION

B. Wing

A. Building

(X3) DATE SURVEY COMPLETED

10/23/2025

NAME OF PROVIDER OR SUPPLIER

STREET ADDRESS, CITY, STATE, ZIP CODE

Stonebrooke Rehabilitation Center

990 N 16th St New Castle, IN 47362

For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG

SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

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F-Tag F0600

Freedom from Abuse, Neglect, and Exploitation Deficiencies
Harm Level: Potential for More Than Minimal Harm

F 0600

transfers.

Level of Harm - Minimal harm or potential for actual harm

The progress note for Resident F, dated 7/18/25 at 10:52 a.m., indicated the resident was resting in bed with no signs of distress noted. The resident was pleasant and smiling, talkative with this writer. Denied any concerns. Skin assessment completed with no abnormal findings. Denied any pain or psychosocial distress/changes. The physician and Executive Director made aware of the alleged incident with a staff member this morning.

Residents Affected - Few

The incident report and investigation for Resident F, dated 7/18/25, indicated CNA 4 used a harsh tone with speaking with Resident F. CNA 4 was suspended during the investigation. An interview with CNA 5 indicated on 7/18/25 Resident F became upset because there was not a mechanical lift to assist him out of bed and started cussing at the CNA 4 and CNA 5. CNA 4 was cursing at Resident F, but was unsure exactly what was said. CNA 5 heard CNA 4 use the words F--- and S---. CNA 5 reported the incident to the nurse.

The employee communication form for CNA 4, dated 7/23/25, indicated the CNA was terminated for resident abuse or neglect or intentional violation of resident rights.

The abuse policy provided by the Executive Director on 10/22/25 at 2:20 p.m., indicated each resident would be provided with an environment free of abuse. Abuse included, but were not limited to, verbal abuse and mental abuse. Verbal abuse was the use of oral, written, and/or gestured language that willfully included disparaging and derogatory terms to residents. Mental abuse included, but were not limited to, mocking, insulting, ridiculing and yelling.

This citation relates to Intake 2646099. 3.1-27(b)

FORM CMS-2567 (02/99) Previous Versions Obsolete

Event ID:

Facility ID:

If continuation sheet

Printed: 04/13/2026 Form Approved OMB No. 0938-0391

Department of Health & Human Services Centers for Medicare & Medicaid Services STATEMENT OF DEFICIENCIES AND PLAN OF CORRECTION

(X1) PROVIDER/SUPPLIER/CLIA IDENTIFICATION NUMBER:

(X2) MULTIPLE CONSTRUCTION

B. Wing

A. Building

(X3) DATE SURVEY COMPLETED

10/23/2025

NAME OF PROVIDER OR SUPPLIER

STREET ADDRESS, CITY, STATE, ZIP CODE

Stonebrooke Rehabilitation Center

990 N 16th St New Castle, IN 47362

For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency. (X4) ID PREFIX TAG

SUMMARY STATEMENT OF DEFICIENCIES (Each deficiency must be preceded by full regulatory or LSC identifying information)

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F-Tag F0609

Freedom from Abuse, Neglect, and Exploitation Deficiencies
Harm Level: Potential for More Than Minimal Harm

F 0609 Level of Harm - Minimal harm or potential for actual harm Residents Affected - Few

FORM CMS-2567 (02/99) Previous Versions Obsolete

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Based on interview and record review, the facility failed to timely report an incident of alleged verbal abuse to the Executive Director for 1 of 1 resident reviewed for reporting abuse. (Resident C) Findings include:The clinical record for Resident C was reviewed on 10/22/25 at 1:45 p.m. The diagnoses included, but were not limited to, chronic pain syndrome, major depressive disorder, and hypertension.The annual Minimum Data Set (MDS) assessment, dated 9/25/25, indicated Resident C was cognitively intact.During an interview with Certified Nursing Assistant (CNA) 2 on 10/23/25 at 11:30 a.m., they indicated Resident C was upset and tearful on 10/15/25 after receiving incontinent care from CNA 9. CNA 2 indicated CNA 9 had hushed Resident C when she was apologizing for being wet, making hand gestures for her to shut her mouth and stop talking, and throwing dirty linens on the floor and saying in front of Resident C, great, now I'm covered

in piss. CNA 2 indicated she wrote out a statement of the incident and placed it under every director's door

the night of 10/15/25, so they received the report on 10/16/25. CNA 2 indicated she should have notified the Executive Director (ED) sooner.During an interview with the Occupational Therapist (OT) on 10/23/25 at 10:26 a.m., they indicated they did a therapy treatment in Resident C's room on 10/15/25 and Resident C was tearful and indicated CNA 9 had rushed in and out of her room earlier that day, hushed her during care and made hand gestures for her to shut her mouth when she was apologizing for being wet. The OT indicated she told the Social Service Director (SSD) that Resident C had some care concerns, and she needed to talk to someone. The OT indicated the Social Service Director (SSD) was in a family meeting at

the time and told the OT she would notify the ED once she was done.During an interview with the SSD on 10/23/25 at 11:00 a.m., they indicated the OT informed her on 10/15/25 that Resident C had been crying and to check in on her. The SSD indicated during an interview with Resident C on 10/15/25, she had not indicated to her what had happened that morning with CNA 9. The SSD indicated Resident C did not tell her about CNA 9's care until 10/16/25.During an interview with the Director of Nursing (DON) on 10/23/25 at 1:40 p.m., she indicated she did not know anything about this incident until she came to work the morning of 10/16/25 and there was a statement under her door from CNA 2 explaining the care concerns for Resident C from 10/15/25. The DON indicated once she read CNA 2's statement, she notified the ED who was off of work, who then reported the incident to IDOH (Indiana Department of Health) reporting care concerns.During an interview with the ED on 10/23/25 at 1:30 p.m., she indicated she was not at work when this concern came in and did not know it was an alleged abuse allegation until she began investigating the incident and spoke with Resident C.The Abuse policy was provided by the ED on 10/22/25 at 2:20 p.m. It indicated,.Resident Abuse-Staff member:.2. Any individual who witnesses abuse, or has suspicion of abuse, shall immediately notify the charge nurse of the unit, which the resident resides and to

the Executive Director.3.1-28(c)

Event ID:

Facility ID:

If continuation sheet

📋 Inspection Summary

STONEBROOKE REHABILITATION CENTER in NEW CASTLE, IN inspection on recent inspection.

Found 0 violation(s). Severity: Standard violations. Status: 0 corrected, 0 pending.

What this means: Health inspections identify deficiencies that facilities must correct. Violations range from minor documentation issues to serious safety concerns. All deficiencies must be corrected within required timeframes and are subject to follow-up verification.

Frequently Asked Questions

What is an F-tag violation?
F-tags are federal deficiency codes used by CMS to categorize nursing home violations. Each F-tag corresponds to a specific federal regulation (42 CFR Part 483). For example, F607 relates to abuse prevention policies, F880 relates to infection control.
Were these violations corrected?
Facilities must submit plans of correction and implement changes within required timeframes. CMS conducts follow-up inspections to verify corrections. Check the inspection report for specific correction dates and follow-up verification status.
How often do nursing home inspections happen?
CMS conducts unannounced inspections of all Medicare/Medicaid-certified nursing homes at least once per year. Additional inspections may occur based on complaints, facility-reported incidents, or follow-up to verify previous violations were corrected.
What should families do about these violations?
Families should: (1) Review the full inspection report for details, (2) Ask facility administration about specific corrective actions taken, (3) Check if this represents a pattern by reviewing prior inspections, (4) Compare with other facilities in NEW CASTLE, IN, (5) Report new concerns to state authorities.
Where can I see the full inspection report?
Complete inspection reports are available on Medicare.gov's Care Compare website (www.medicare.gov/care-compare). You can also request copies directly from STONEBROOKE REHABILITATION CENTER or from the state Department of Health. Reports include deficiency codes, facility responses, and correction timelines.
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